179 Lincoln Street, Boston, MA 02111
1 Sundial Avenue, Manchester, NH   03103
MinuteMember eNEWS
- Spring 2016 -
Happy spring! We're back in your inbox with information to help you make the most of your Minuteman Health membership. Read on for helpful #MinuteMemberTips, this issue's In-Plan Provider spotlight, stress management tips, and more.
We also have some exciting news to share about an upcoming member incentive program that will be available to members in the coming months. Scroll down for more details.
Smiling cheerful female medicine doctor with pretty face measuring blood pressure to patient while chatting her. Patient communicates with physician doctor having medical examination. Medical concept
Find, Select, & Visit your In-Plan Primary Care Provider (PCP)
It's important to find, select and make an annual preventive visit appointment with your In-Plan PCP right away . Your In-Plan PCP will help you stay at your healthiest by providing annual physical examinations, immunizations, lab tests such as cholesterol screening, and other types of screening tests depending on your age, gender, and overall health status. A PCP can be a family physician, internal medicine physician, pediatrician or a nurse practitioner. Another plus-going to regular annual checkups ensures that your In-Plan PCP becomes familiar with your medical history and general health so they can better treat you in the future.

It's easy to find an In-Plan PCP . If you're an HMO member, use the Minuteman Health In-Plan Provider & Pharmacy Search tool at MinutemanHealth.org (be sure to select New Hampshire as "Your Plan's State"). If you're a POS member, you can also use the First Health Network Provider Search tool. Helpful hint, POS members: the more you stay with Minuteman In-Plan Providers in our network, the more money you can save.

There are a couple of ways to select an In-Plan PCP. One way is by calling the Member Services Team at 855-644-1776 Monday through Friday from 8am until 6pm. Another way is by registering and logging onto Minuteman Health Direct, our secure, members-only online portal. To start, visit MinutemanHealth.org and click on the MEMBER LOGIN button on the top menu bar. Make sure you have your ID card handy. You'll need it to register.
#MinuteMemberTip:  Annual preventive care visits with your In-Plan PCP are covered with no member cost share ! It's important to know that in some cases a preventive visit may include diagnostic services which may not be covered in full. 

Visit www.minutemanhealth.org/preventive-services  for more information.
Monadnock Community Hospital
Minuteman Health is pleased to welcome Monadnock Community Hospital (MCH) to its In-Plan Provider network. Located in Peterborough, New Hampshire, MCH is a 25-bed Critical Access Hospital offering medical, surgical and Intensive Care, Obstetrics, Pediatrics, and Mental Health services. In addition, a wide variety of outpatient services are available, including an extensive Primary Care Network, Cardiac, 24-hour Emergency Care, a fully equipped laboratory and an extensive Radiology department. MCH was named among the "Top 100 Critical Access Hospitals in the US" by ivantagehealth.com in April 2015.
MCH also features the Bond Wellness Center, the region's only medically based fitness and rehabilitation facility, which offers classes, rehabilitation therapy and programs, along with visiting specialty physicians. In 2015, MCH opened a newly expanded Oncology & Infusion Therapy Center, which offers patients advanced cancer care close to home.
Everyone feels stressed from time to time. Most of us can't avoid stress, but we can learn to behave in ways that lessen its effects. Let April be the month you put yourself back in control. Here are a few positive, healthy ways to help manage stress:

Take control of your personal health.
One way to reclaim control of your life is by taking charge of your body-whether through diet, exercise, or simply getting that annual preventive visit checkup you've been putting off.

Make a change.
Do something different-even a small change like clearing the clutter off your desk can make a big difference when it comes to stress.

Focus on now.
Turn off and tune in. Let technology be a tool that works for you and not the other way around.

Talk to yourself.
Sometimes a good pep talk is all you need to keep stress at bay.

Smile and laugh.
Laughter really is the best medicine! Watch a funny show or video, tell a funny joke, or go to a card shop and read funny cards.

A still mind is a stress-free mind, so take a deep breath, quiet your thoughts, and let the stress melt away.

Get social support.
Call a friend, send an email; share your feelings with someone you trust.

MinuteMember Wellness Rewards
Good news, MinuteMembers! We're currently hard at work developing a member incentive program called MinuteMember Wellness Rewards. As you know, helping you get AND stay healthy is very important to us. And with this program you'll have the chance to be rewarded for making healthy choices. Learn more here.
The Minuteman Health In-Plan Provider network is always evolving. Currently the New Hampshire In-Plan Provider network includes over 11,200 doctors, hospitals, community health centers, and other health care providers. That includes over 8,000 In-Plan Providers in MA and over 3,200 In-Plan Providers in NH.
The In-Plan Provider map below shows where our In-Plan Hospitals are located, as well as the reach of our In-Plan Provider network. For a more detailed map,
#MinuteMemberTip:   The New Hampshire In-Plan Provider network also includes all Massachusetts In-Plan Providers, which means New Hampshire members have access to  all  Minuteman In-Plan Providers in both states. Just one more benefit of being a MinuteMember!
- Keep Pharmacy Costs Down -
Pharmaceutical costs in the United States have been rising steadily and it looks like the trend will continue. According to Healthcare Finance , "Not only are [drug] expenditures rising, but they're projected to continue rising faster than overall health spending."* What can you do to manage your pharmaceutical costs? Take a look at our helpful #MinuteMemberTips.
#MinuteMemberTip 1: Ask for Generics
Generic drugs include FDA-approved drugs dispensed under a name that is not trademarked. These drugs contain the same active ingredients as their brand-name equivalents, and usually cost less.
#MinuteMemberTip 2: Shop Around
Whether at home, on vacation, or away for business, you can fill you prescriptions through Minuteman Health's nationwide network of 50,000 In-Plan Pharmacies. Participating pharmacies include Costco, CVS, Rite Aid, Stop & Shop, Target, Walgreens, and Walmart.
#MinuteMemberTip 3: Use our Mail Order Pharmacy Benefit through OptumRX
We offer two easy ways for members to fill a three-month supply of their maintenance prescriptions (drugs taken daily to manage the symptoms of chronic conditions, such as diabetes and asthma):
  • Mail Service: Members may have their maintenance prescriptions delivered right to their homes or offices** through OptumRX's Home Delivery program. Each copay covers up to a 90-day supply of a prescription or refill. (Please note that mail service copays may differ from the standard pharmacy copays.)
  • Access 90: Members may fill up to a 90-day supply of maintenance drugs at participating retail pharmacies through our Access 90 program.** Three standard 30-day pharmacy copays apply.
*Jeff Lagasse, "Prescription drug spending rise expected to eclipse pace of overall health spending," Health Finance, March 9, 2015, http://www.healthcarefinancenews.com/news/prescription-drug-spending-rise-expected-eclipse-pace-overall-health-spending.
**Restrictions apply.
Member Advisory Council
We are now accepting applications for our Member Advisory Council. To learn how to apply, visit minutemanhealth.org/members/mac or contact Liz Metrano at 857-265-3332 or lizmetrano@minutemanhealth.org.
On Call with Minuteman Health
Wednesdays at 9:00am on Radio WFEA 1370 AM

Join Scott Colby, Senior VP of Sales & Executive Director, NH, as he discusses health topics with various Minuteman Health In-Plan Providers. Listen live at  WFEA1370.com  or download the podcasts  here.
2/26/2016: Minuteman Health Reports Solid Financials, Membership for 2016                              
Have a billing or premium-related question? 
Contact us as follows:
  • If you enrolled through HealthCare.gov, contact us at 1-603-657-1027. 
  • If you enrolled through Health Services Administrators (HSA), contact them at 1-800-296-5847.
Need other assistance? Contact the Minuteman Health Member Services Team at 855-MHI-1776 (855-644-1776) or send an email* to members@minutemanhealth.org.

Want to register for Minuteman Health Direct, our secure online members-only portal?  Start at MinutemanHealth.org and click on MEMBER LOGIN.

HMO members--need to find an In-Plan Provider? Visit our  In-Plan Provider & Pharmacy Search Tool .

POS members--need to find a provider? Visit our First Health Provider Search Tool .

Looking for important member updates? We've got them for you. Visit Forms, Documents & Updates at 
Member Updates.

Need to report a life change? Contact the organization you enrolled through:

Need to cancel your MHI plan? Contact the organization you enrolled through:
Business owners--looking for insurance for your employees? Contact Peter Hess (NH Director of Broker & Employer Relations) at  peterhess@minutemanhealth.org .

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