Due to the nature and severity of this storm FPL expects to experience an unusually high number of calls. In order to expedite the handling of requests, please refer to the three options below:
- Use 1-800-401-6199 only to report emergency incidents involving life/death situations and/or personal injuries.
- For damaged facilities (i.e. wire down, pole down) use storm fax line (1-800-351-3009) or online form (www.fpl.com/poledown) to report these incidents.
- Outage reports and other non-emergencies (flickering or fluctuating power) should not be reported via any of these channels. Those should be reported by member of the public via 1-800-4OUTAGE.