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General Manager Cecil R. House met with residents in the aftermath of Hurricane Sandy.A Message from Cecil R. House, General Manager

At NYCHA, we remain as committed as ever to serving you, and we will continue to keep you updated on the progress we are making to repair systems and restore services. On behalf of the entire NYCHA team, I hope that you and your family have a happy and healthy New Year.

Clean-Up & Repairs
Building Services
Proper Trash Disposal
Family Services

Further Updates: Red Hook, Coney Island, Rockaways

FEMA Assistance, Rent Relief & NYC Restoration CentersFEMA officials are registering NYCHA residents for disaster aid.

Resident Employment OpportunitiesApplicants for temporary jobs go through the pre-screening process.

We received a $7.2 million grant from the federal Department of Labor that will create 378 temporary positions for Caretakers, Custodians, Community Outreach Workers, and Supervisors for Community Outreach Workers. We held recruitment events between Dec. 10-18 to prescreen applicants for the positions. Over 600 applicants were referred for hiring interviews with NYCHA's Human Resources Department. Temporary workers will be hired and placed on a rolling basis from now through January.

 

Clean-Up and Repairs

  • NYCHA knocked on every door in the developments affected by the storm to inspect conditions. Staff cleaned apartments where it was necessary, and left notices for residents when they were not at home.
  • If your apartment has any water damage caused by Hurricane Sandy, such as flooding, mold or mildew, please contact NYCHA's Customer Contact Center at 718-707-7771.
  • After hearing residents' concerns, NYCHA tested the drinking water, and all samples were found to be safe. In addition, the New York City Department of Environmental Protection reported that there are no issues with the drinking water in the area.
  • NYCHA had drinking water from our tanks tested, and all samples met the standards of the New York City Department of Health and Mental Hygiene (test results are available in your Property Management Office). In addition, the New York Department of Environmental Protection reported that tap water is safe to drink in the area.
  • Pest Control operators continue to inspect and treat public spaces and basements.
  • For Coney Island: NYCHA has begun working to remove sand from development grounds. In coordination with other city agencies and the U.S. Army Corps of Engineers, this work will continue during the first week of January.

Building Services

  • Power for most buildings has been restored to the local electrical utility grid. The mobile boilers providing heat still use generator power; therefore residents may experience occasional disruptions in service.
  • Please report these disruptions to the Customer Contact Center at 718-707-7771 so that we can address them.

Proper Trash Disposal

  • All interior compactors have been repaired and all trash chutes are open.
  • During the holiday season, fire safety is a serious concern. Don't leave large items that do not fit in the trash chute - such as Christmas trees, gift wrapping or boxes - in the stairways, corridors or elevators.
  • Please properly dispose large or "bulky" debris by bringing these items out of the building and placing at the designated locations. Call the Management Office if you have a large quantity of trash that you don't know what to do with.

Family Services

  • NYCHA's Family Services Department (FSD) continues to conduct outreach to residents including door-to-door assessment need, such as medical care, mental health counseling, homecare services, relocation assistance and other hurricane relief type of services. FSD has established outreach offices to assist residents in Coney Island, Red Hook, and the Rockaways

Haber Houses (Coney Island), 3031 W 25th St., 14th Fl., (917) 748-6847
Red Hook West, 425 Columbia St., Apt. 2C, (718) 422-7696
Ocean Bay (Rockaways), 319 Beach 54th St., Apt. 1A, (646) 761-6988

Further Updates

Red Hook

  • Red Hook West: The gas riser to the K line at 452 Columbia St. was replaced and passed DOB inspection. Service was restored the week of Dec. 17, 2012.
  • Skilled Trades staff continues to work on issues as they arise to normalize service.
  • NYCHA will meet with residents at the Miccio Community Center at 6:30 p.m. on Jan. 2 and 16.
  • NYCHA Residents who are Verizon customers and currently without telephone service or Internet due to Hurricane Sandy may be eligible for the Hurricane Relief Program at Verizon. Contact Verizon at 866-585-0530 to find out if you are eligible.

Coney Island

  • Gas service to Coney Island (Building 3) at 3020 Surf Avenue has been restored.
  • Skilled Trades staff continues to work on issues as they arise to normalize service.
  • NYCHA will meet with residents at the O'Dwyer Community Center at 6:30 p.m. on Jan. 3 and 22.

Rockaways

  • NYCHA will meet with residents at the Ocean Bay Community Center at 6:30 p.m. on Jan. 7 and 28.
  • NYCHA Residents who are Verizon customers and currently without telephone service or Internet due to Hurricane Sandy may be eligible for the Hurricane Relief Program at Verizon. Contact Verizon at 866-585-0530 to find out if you are eligible.

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