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A Message from Cecil R. House, General Manager

At NYCHA, we remain as committed as ever to serving you, and we will continue to keep you updated on the progress we are making to repair systems and restore services that were impacted as a result of Hurricane Sandy. On behalf of the entire NYCHA team, I hope that you and your family have a restful and joyful holiday season.

Clean-Up & Repairs
Building Services
Proper Trash Disposal
Social Services Assistance
Further Updates at Red Hook

FEMA Assistance, Rent Relief & NYC Restoration Centers

• The deadline to apply for disaster assistance from FEMA has been extended to Jan. 28, 2013. You can apply for assistance for apartment damage, lost personal items, or lost wages due to Sandy
• Eligible residents will be issued a rent abatement for January 2013
• NYC Restore helps New Yorkers gain access to crucial information and services

Resident Employment Opportunities

We received a $7 million grant from the federal Department of Labor that will allow it to hire residents for temporary jobs as Caretakers, Custodians, Community Outreach Workers, and Supervisors for Community Outreach Workers. We held recruitment events the week of Dec. 10 to prescreen applicants for the positions. Candidate assessments will be made over the next few weeks.

• NYCHA Receives Grant to Fill Nearly 400 Post-Sandy Recovery Jobs

Clean-Up and Repairs

• NYCHA knocked on every door in the developments affected by the storm to inspect conditions. Staff cleaned apartments where it was necessary, and left notices for residents when they were not at home.
• If your apartment has any water damage caused by Hurricane Sandy, such as flooding, mold or mildew, please contact NYCHA's Customer Contact Center at 718-707-7771.
• After hearing residents' concerns, NYCHA tested the drinking water, and all samples were found to be safe. In addition, the New York City Department of Environmental Protection reported that there are no issues with the drinking water in the area.

Building Services

• Power for most buildings has been restored to the local electrical utility grid - two buildings at Ocean Bay remain on generator power. The mobile boilers providing heat still use generator power; therefore residents may experience occasional disruptions in service.
• Please report these disruptions to the Customer Contact Center at 718-707-7771 so that we can address them.
• NYCHA will have resources in place for as long as necessary to ensure that any disruptions are kept to a minimum, including dedicated lines at the NYCHA Customer Contact Center. If you experience service disruptions, please call the Customer Contact Center at 718-707-7771.

Proper Trash Disposal

• All interior compactors have been repaired and all trash chutes are open.
• Please properly dispose large or "bulky" debris by bringing these items out of the building and placing at the designated locations. Call the Management Office if you have a large quantity of trash that you don't know what to do with.
• As always, we ask that you separate recyclables from your regular trash.
• During the holiday season, fire safety is a serious concern. Don't leave large items that do not fit in the trash chute - such as Christmas trees, gift wrapping or boxes - in the stairways, corridors or elevators.
  • Together We Can Put Trash in its Place

Social Services Assistance

• NYCHA's Family Services Department (FSD) continues to conduct outreach to residents including door-to-door assessment need, such as medical care, mental health counseling, homecare services, relocation assistance and other hurricane relief type of services.
  • Learn more about NYCHA's Family Services Department

Further Updates at Red Hook

• Red Hook West: The gas riser to the K line at 452 Columbia St. has been replaced. We anticipate restoration of service the week of Dec. 17.
• Skilled trades staff continues to work on issues as they arise to normalize service.

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