Emotional intelligence (EI) is the ability to identify, assess, and control the emotions of oneself, of others, and of groups. It can be divided into ability EI and trait EI. Ability EI is usually measured using maximum performance tests and has stronger relationships with traditional intelligence, whereas trait EI is usually measured using self-report questionnaires and has stronger relationships with personality. (Wikipedia)
Emotional Quotient (EQ) measures our Emotional Intelligence and is independent of (IQ) Intelligence Quotient. IQ measures the level of our intelligence and is responsible for 10-25% of our performance success.
IQ does not change much, but EQ skills can be learned. 90% of the difference between average and superior performers is EQ.
Emotional Intelligence Leadership is the ability to recognize, understand, and use the power of emotions to facilitate high levels of collaboration and productivity. It is the foundational competency every leader needs to grow. Emotional intelligence, in essence, is the ability to effectively manage emotions.
EQ and Leadership: The single most important element in group intelligence is not the average, or even the highest IQ, but emotional intelligence.
Executive EQ argues that a single participant who is low in EQ can lower the collective IQ of the entire group. Further, the EQ and emotional tone of the group is most strongly affected by the leader's EQ. Emotional management is crucial in leadership. A good leader creates an emotionally safe workplace and successfully manages her own and others' emotions. The EQ of leaders affects individual, group, and organizational outcomes. Research shows that the EQ of a team leader has positive effects on not only team members' satisfaction, but also extra-role behavior aimed at the entire organization. These findings suggest a ripple effect of positive outcomes that can be tied to leaders with high levels of EQ. Indeed, at the top levels of leadership, EQ accounts for as much as 90% of success.
Intrapersonal Emotional Quotient
* Self-Awareness - The ability to recognize and understand your moods, emotions and drives, as well as their effect on others.
* Self-Regulation - The ability to control or re-direct disruptive impulses and moods and the propensity to suspend judgment and think before acting.
* Motivation - A passion to work for reasons that go beyond money and status and a propensity to pursue goals with energy and persistence.
Interpersonal Emotional Quotient
* Social Skills - A proficiency in managing relationships and building networks.
* Empathy - The ability to understand the emotional makeup of other people.
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~ Adapted with permission. Copyright Target Training International (TTI) Ltd