Tech Tip
Upcoming Shows
Penny Wars!
West Coast Office Coming Soon!
DRB Systems & Unitec are getting ready to open our new
West Coast Office!
 
Our team is committed to providing top-notch service and support and the new service center will allow us to provide  extended shipping hours along with other key benefits such as access to demo equipment. 

Contact our Sales Team to discuss how we can support your growth, no matter where you're located.
Online Training for Technicians
Accessible anytime, Unitec's Online Training offers self-paced courses on installation and maintenance of Unitec payment solutions.
Product Updates
  • Director Update The latest release of Director offers site operators even more functionality with two new features - Multi-Site Code Sales and Bulk Code Generation. Ask us for more information on our cloud-based management system!
  • EMV Release - Unitec has expanded its payment options to include EMV on the Sentinel, Portal TI+ and C-Start. For additional information and requirements, please see our credit FAQ page.  For processor compatibility info, please see our Compatibility Chart.
  • MFA Software - Unitec's latest Sierra software version (1.76.1) includes PCI-mandated MFA (Multi-Factor Authentication).  To find out how your remote log-in may be affected, read the bulletin here.
  • New Jetway Motherboards Unitec has implemented a new production motherboard for the Site Server, C-Start, Portal TI and Sentinel (and Portal and Sentinel hardware upgrade kits). If you have any questions, please contact Technical Support
Connect with us

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Phone:
443-561-1200; 8:30 am to 5:00 pm Eastern Time
Technical support available weekday evenings until 8:00 pm.
Emergency technical support is available on weekends from 8:30 am to 5:00 pm Eastern Time by calling 443-472-5723.

Email:

Technical Support:  techsupport@startwithunitec.com
Repairs: repair@startwithunitec.com
Order Status:  parts@startwithunitec.com