Pro 20
Nolting Pro Series
Delightful Quilting & Sewing 
Authorized Nolting - HInterberg Dealer
5378 Lake Rd, Avon, NY

Helping To Make Your Quilting Journey A Delightful One
Tips, hints, and information for owners of Nolting longarm quilting machines.
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I liked how well built the machine head and table were made.  Other frames seemed rather flimsy.
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Share Your Nolting Longarm Story

To share a story about your Nolting longarm purchase adventure, tips or hints using your Nolting, email to Joyce.

May 2014

It seems as if we have come out of our long, cold winter and spring is finally here.  In my garden I have a few late blooming pink centered daffodils, blooming tulips and the lilacs are just opening.  

Recently Ron and I spent time at the home one of our customers packing and crating a Pro 24 on a 10 foot frame with hydraulic lift for their move from the Rochester area to Colorado.  The system was disassembled and Ron made special crates that two moving men could pick  up and that would ride well in the moving van cross country.

If you would like to learn more longarm techniques and ideas for quilting your quilts, we are in the planning stage of offering hands-on longarm workshops to be taught by an experienced professional longam quilter.  Please email me and let me know if you have an interest in these workshops as well as what you would like to learn.

With summer coming soon, I hope that you will still have time to enjoy quilting on your Nolting.

question mark
Would you like the precision that computer guided quilting can offer?

Nolting announces the release of the Nolting Precision Stitcher computer guided system.  As a Nolting owner you are the first to know!   
Precision Stitcher will be released in just a few weeks and will be available in our studio for you to try.  More info will be coming soon. 
"HELP, I Think I Broke My
Nolting Pro
Trouble Shooting Machine Problems
Nolting Maintenance and Tech

Once in awhile I get a call from a frantic Nolting owner who thinks she has broken her machine.  The machine has stopped working, perhaps does not sew like it should, or simply has frozen up. 
First, you can rest assured that it is highly unlikely that you have broken your Nolting.  Nolting machines are made in the USA of high quality parts and are built from the ground up for the demand that quilting puts on the machine.  Second, never jump to the conclusion that the solution to the problem is that the hook needs re-timing.  This would be the last thing I would consider as there are many things to check first.     

Diagnosing a problem starts with clear thinking.  Walk away from the machine, take a break for a few minutes, get a snack, drink, or both.  Then, take a look at what is going on by asking yourself these questions.
  1. Did the problem develop all of a sudden or have there been little changes happening for some time?
  2. What type of problem do I have?  Thread breaking, not sewing correctly with loops on the top or bottom, hearing an unusual sound, machine head moving with more effort, needle stops working, etc.
  3. Since each example problem in #2 would have a different cause, the solution would be different, too.  So, it is important to have a strategy for diagnosing the problem.   

Let's take a look at a couple of issues I received calls about last week. 


Problem 1: The hook seized up and the needle would not move up or down, the fail light came on.  Shutting the machine off and turning back on did not change the situation.


Solution:  First, take a look at what caused the problem.  Has the needle gotten caught in the quilt sandwich at a bulky seam intersection? If so, make sure the machine is off, then turn the hand wheel backwards to back the needle out of the quilt.  It may take some effort.  Once the needle is out, it is a good idea to change the needle in case it became bent.  Then, remove the bobbin and check the hook area to make sure it is clear of lint and any thread, rotate the hand wheel to make sure every thing is working properly, then you are all set to go back to work.

The customer call I received last week, however, was not this problem and it appened all of a sudden.  When she ended the row the machine worked OK, but starting the next row, the machine froze up and "failed."  This problem was caused by inadequate maintenance for the quilting situation allowing a build up of lint in the hook because she was quilting on flannel.  Even though the owner was using canned air, she was not using the straw on the nozzle to point the air up into and around into all the crannies of the hook. 

To fix the problem I applied liberal amounts of oil (several drops) to every area of the hook I could reach with the throat plate off and let the machine sit for awhile.  Sitting for several hours or over night would be best.  With effort and two of us turning the hand wheel on the front and back together, the hook started to move, turned over, and was free.  Using a cotton swab I cleaned all the oil soaked lint from the hook.  After changing the needle just in case it was damaged, I checked the timing and clearance.  It was OK.  We plugged the machine in, turned it on, and started running it slowly.    

The next test was to sew on a test area and quickly noticed that the tension was way off with the top thread pulled to the bottom making BIG loops.  I asked the owner if she had been making little tension adjustments lately to achieve a balanced stitch.  Her answer was "yes."  This was a clear indication that something was slowly happening - the lint in the hook was causing more and more resistance making it harder and harder to form the stitch.  Now freed up and stitching easily the tension needed to be set back to its former setting.


Problem 2:  Email I received - "I have tried for 3 days, cannot get it adjusted!  The tension was completely off!  Big loops on the bottom.  I have since learned that it was probably because I did not have the thread in the tension discs tightly.  Since then, all the adjusting in the world did not help.  I changed the needle, then I could not get the thread to come up thru the fabric.  So I adjusted the hook.  No luck!  I cannot get the bobbin thread to come up thru the fabric.  When off the fabric, it comes up thru the plate just fine.  What to do?"


Solution:  This problem was a little tricky to solve.  The loop issue would have been rather easy to solve if the owner had assumed it was a thread problem and checked the thread path first.  The problem grew into other issues because after changing the needle she discovered it still not working and decided the timing must be wrong.  She also called the factory tech which thought it was another problem.  Not knowing how to check out what factory tech said, she called me to have me take a look. 

After carrying the machine into the house and starting the diagnosis, it only took one brief look to see what had happened.  The needle was in backwards!  A simple mistake and misunderstanding of the needle diagram.   I replaced the needle with a new one, retimed the machine to get the correct clearance, tested it on a practice quilt on the frame and she was back to quilting.  


Lesson:  When all of a sudden you think the machine needs retiming, STOP.  It would take a very significant event to move the hook on the shaft out of the timed position.  Before touching the hook, gather your thoughts, then call the dealer to talk over the issue.  More than likely there is a very simple and maybe even obvious problem, one that is just being over looked.

Nolting Longarm MaintenanceTips
How To Avoid Problems
  • Clean the hook area with EVERY bobbin change.  I recommend canned air with the straw attached or using a compressor at a lower PSI setting (30-40 PSI).  Trying to brush the lint away is not very effective. 
  • Oil the hook area every 2-3 bobbin changes.  First, rotate the hand wheel so that the needle is  down below the throat plate, then place one drop of oil at the 7 o'clock position on top of the flat area and just in front of the vertical area of the hook.   
  • If you are finding a lot of lint blowing out of the hook area when you change the bobbin, increase the frequency of oiling to after every 1-2 bobbins.
  • Be vigilant if quilting on linty fabrics, like flannel, using cotton thread (especially short staple thread), and if the batting is especially dusty or causing lint.  Gage the frequency of oiling the hook by the amount of lint cleaned out.  More lint, oil more frequently.  
  • Do not worry, you can not over oil the hook.  The oil is necessary to lubricate the moving parts.  When it is dry or the very, very thin space in the rotating parts of the hook becomes impacted with lint, the hook can seize up.
  • When changing the needle, make sure that the needle is all the way up in the needle hole (look through the site hole to make sure), and that the long groove is facing forward.  The scooped out part, called the scarf, will face the back of the machine.
  • Don't panic when something happens.  Think it through.  If you have tried a few simple solutions and none seem to work, call the dealer for help, and call before making any major adjustments like timing the hook.  Most of the time, the timing is NOT the problem. 

Next issue there will be a trouble shooting guide available to print.   


Did You Know?


Nolting holds an annual open house in July.  All are welcome to attend.  Whether you plan to take a trip to Iowa just for the open house, or plan your visit as part of your vacation, you will enjoy the day meeting the staff, seeing the factory, and taking advantage of the specials.


Nolting Open House
July 19, 10am - 3pm
Hiawatha, IA 52233

Quilt Competition - Viewer's Choice
Machines To Test Drive
Sales on Notions, Machines, Frames
Refreshments and Fun

Open House Flier

Quilting Piggy Bank
What's In Your Quilting Piggy Bank? 
A Referral Fee Could Be Coming Your Way

It is all about thanking you for spreading the word about Nolting - simple to use, simple to take care of, reliable and well build longarm machines made in the USA.  If someone purchases a Nolting because of your endorsement, you will receive a referral "Thank You" from us.

Delightful Quilting & Sewing | 585-226-2577
5378 Lake Rd.
Avon, NY 14414

Authorized Dealer for
Nolting Longarm Quilting Machines
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