Weekly Update
Weekly Summary
  • Firehouse Subs in Brown Deer donated several cases of water as part of their H20ForHeros Program. The donation will be used for rehydration on emergency response scenes. Thank you Firehouse Subs!
  • All personnel holding EMS provider licenses went through annual infectious disease prevention training.
  • Community Risk Reduction and Training/EMS Staff worked with a regional cooperative of fire departments to provide hands-only CPR training to State Fair Attendees this week in West Allis.
  • The Department hosted a educational clinic for child safety seat installers on August 9 at Station 81 in Brown Deer.
  • Battalion Chief Maydak, Community Relations Officer Glanz and Kathy Platt from the North Shore Health Department attended the National Fire Protection Association's training for an elderly safety program that the Fire and Health Department's jointly offer throughout the seven communities. This is a grant funded training.
  • Chief Whitaker attended the August meeting of the Great Lakes Fire Accreditation Managers.
  • A building in the 3800 Block of N. Oakland Ave sustained damage after a lightning strike on August 3.
  • An 87 year old male attending an event at a restaurant in Shorewood stopped breathing and didn't have a pulse upon police department arrival on August 5. Shorewood Police Officers started CPR immediately. Upon paramedics arrival, they removed food from the man's airway. It appeared the man may have choked. The man was breathing on his own and had a pulse when being transported to a local hospital emergency department.
  • A 26 year old male was found barely breathing in a home in River Hills on August 6. A person in the home reported the person had recently used heroin. The patient was treated with Narcan and transported to a local hospital emergency department.
  • A construction company struck a natural gas line in the 7000 Block of N Port Washington Rd on August 8. Several area buildings were evacuated by the fire department while WE Energies stopped the leak.
Summary of August Board of Directors Meeting

The Department's Board of Directors met on August 8 at Shorewood Village Hall. Below is a summary of the meeting:
  • Staff presented the first draft of a 2018 Budget to the Finance Committee. The Committee discussed the budget and various options for the budget. The Committee will continue it's discussion at the September 12 Board Meeting.
  • The monthly financial report was presented. The Department finished July with a small surplus, but a three payroll month in September will likely bring expenditures up. EMS revenue is approximately $50,000 below expectations.
  • The Department was presented with the Government Finance Officers Distinguished Budget Presentation Award for the Department's 2017 Budget. The award is the highest form of recognition in governmental budgeting. Nice work by Finance Director KateLynn Schmitt and Administrative Assistant Donna Flint!
  • Chief Whitaker presented information on 2nd quarter progress towards the Department's 2017 Strategic Goals and Objectives. Department Staff has spent significant time on the Department's Long Range Financial Plan in the 2nd quarter, has selected a new vendor for employee scheduling software, completed county-wide high rise fire suppression training and is actively working with each of the municipalities on improving the permit/plan review process for fire protection systems.
  • Chief Whitaker presented the Key Performance Indicator report for the 2nd quarter of 2017. Total incident responses are comparative to 2017, which was a record high year for incident response. The Department continues to seek strategies to reduce non-emergent responses through prevention and risk reduction programs so resources can be dedicated to emergent, time-sensitive response. Even with this concentration on preventing certain types of non-emergent responses, the Department's emergent response volume is still rising. The Department improved it's response time goal compliance in all four components of response; call processing times, turnout times, travel times and total response times in the the first half of the year compared to performance in first half of 2016.
  • The Board approved an amendment to the contract between the Department and Milwaukee County for EMS Services. The amendment provides for a two year extension of the contract and requires the Department to participate in a computer aided dispatch data integration project throughout the County.
Calls for Service This Week
Incident Type
Incident Count
Weekly Average (2016)
Emergency Medical
Weekly Average (2016)
Priority 1 & 2 Calls
Meeting Response Goal of 7:02
(goal of 90%)
Average Response Time
Priority 1 & 2 Calls
5 minutes 16 seconds
(goal of 6 minutes)

*Priority 1 & 2 calls are calls for service which the Department sends an initial responding unit to a scene with lights and sirens operating. Priority 3 calls are responses that are considered non-emergent.

Documents of Interest

2017 Department Strategic Plan 

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