November Newsletter
Vol. 5 No. 21

The Biltmore Hotel - Chef Concierge - Ernesto Aragon 

What an AMAZING Florida Concierge Conference!
Kudos to Ernesto Aragon and the entire Biltmore team on a memorable conference. From the opening reception on Monday night in the Country Club Ballroom, to our day to day meetings in their state of the art conference center. We could not have planned a better conference. Every year it just keeps better and better.
This year we were honored to have Rolando Aedo of the GMCVB, Roberta Nedry of Hospitality Excellence, and America's First Concierge and Les Clefs d'Or USA founding member, Tom Wolfe of the Fairmont, San Francisco and our founding SFCA president, and former General Secretary for Les Clefs d'Or International, the honorable  Mr. Michael Romei.
The comments keep coming in. All are complementary in nature.
We look forward to posting the pictures and conference related documents on our sfcaonline.com under FCC 2017. For now CLICK HERE check out these cool pictures from the opening reception thanks to our friend and professional photographer, Paula Osorno
A BIG THANK YOU to our presenting sponsor Enterprise Rent a Car. The GMCVB, Miami Auto Museum at Dezer Collection, BIG BUS Miami and Morris Visitor Publications/ Where Miami and our Sponsor Breakfast sponsors. Without your continued support we would not had such a successful. We will be listing all the partners involved with a hyperlink to their respective websites.
We hope you enjoy this month's newsletter.  

Miguel Pena
President / CEO
Southern Florida Concierge Association


November Birthdays
11/05 Giselle Mueller, St. Regis 
11/06 Wendy Finot, Dream 
11/07 Tatiana Rengifo, Fontainebleau   
11/07 Carlos Fernandez-Shaw, Mansions at Acqualina    
11/10 Kristine Ramirez, Sense Beach House 
11/11 Tatiana Echeverri, Peninsula Condominium 
11/12 Dannie Emilie, Four Seasons Miami
11/12 Sanya Blumberg, Nobu Eden Roc
11/13 Richard Montenegro, Mondrian
11/14 Fadil Karmally, Pullman Miami Airport Hotel
11/14 John Durham, The Hotel
11/15 Julio Rivera, Delano Hotel 

Miami Live Month

NOV 1-30
Various Locations
Miami, FL
During the entire month of November, Miami Live Arts Month features special access to concerts, dance performances, comedy shows, poetry readings and lots of great live entertainment.
The Seed Food & Wine Festival
NOV 1-5 
Various Locations 
Miami, FL 
The first plant-based food and wine festival in the country, The Seed Food & Wine Festival, presented by Whole Foods, is hosting special events throughout the city. Highlights include The Burger Battle, where America's best veggie burger will be crowned as well as the Mantra Yoga Brunch. Tickets start at $20 for the kid's tasting village and go up to $559 for the Seed Summit Ultimate Pass (includes a variety of events including VIP access throughout the weekend).

South Miami Art Festival
NOV 4-5 
Sunset Dr between US1 and SW 57th Ave 
Miami, FL 
Hosted by Chamber South, the annual South Miami Art Festival is scheduled to take place along Sunset Drive between U.S. Highway 1 and SW 57th Avenue. The event will include more than 100 artists from around the world representing art forms ranging from ceramics and clay to jewelry and metalwork, as well as painting and photography. Admission is free. 
New World Symphony's Star Wars for Kids
New World Center
Miami Beach, FL
Bring the whole family to New World Center on South Beach and get transported to a galaxy far, far away in celebration of the 40th anniversary of Star Wars by George Lucas. The Force is strong with conductor Dean Whiteside as he leads famous themes for Yoda, Princess Leia and Darth Vader. Come as your favorite character as the dark side is defeated on stage. The storytelling continues with Sergei Prokofiev's musical version of feuding families from Shakespeare's classic and the march of Camille Saint-Saëns' French regiment. Concerts for Kids are designed with young ones-ages four to nine-in mind. Arrive early to meet the New World Symphony Fellows at the Instrument Petting Zoo. Two performances are scheduled for 11:30 a.m. and 2:30 p.m. 
Veteran's Day Parade
NOV 11
Washington Ave, 11th through 17th St
Miami Beach, FL
Take a moment to honor our military men and women. The City of Miami Beach will host their annual Veteran's Day Parade along Washington Avenue from 11th to 17th Streets. 
Coral Gables Food Wine & Spirits Festival
NOV 8-12
Various Locations
Coral Gables, FL
The Coral Gables Food Wine & Spirits Festival is week-long soiree featuring your chance to try some of the most delectable restaurants throughout Coral Gables. Visit the Food Art area, enjoy cooking demos and seminars and groove to the sounds of life music. Buy food and wine items ala cart or purchase tickets for $99 per person for VIP access and unlimited samples.

Ultimate Beach Frisbee
NOV 11-12 
Haulover Park 
Miami Beach, FL 
Test out your ultimate Frisbee skills on the beach! More than 1,000 participants will head to Haulover Park on Miami Beach for the annual Miami Vice Beach Ultimate Frisbee Tournament. Cost is $400 for the first 10 players, then $40 for each additional player.  

Miami Dolphins
vs. Oakland
NOV 5: 8:30PM 

Hard Rock Stadium
347 Don Shula Drive
Miami Gardens, FL 33056

Miami Heat
vs. Chicago
NOV 1: 7:30PM

vs. Washington   
NOV 15: 7:30PM 
AmericanAirlines Arena 
601 Biscayne Blvd 
Miami, FL 33132 

NOV 2 - 19
Adrienne Arsht PAC
Miami, FL
Winner of the Pulitzer Prize for Drama, Topdog/Underdog is a darkly comic tale of brotherhood and family identity. The play tells the story of Lincoln and Booth, two African-American brothers, whose names were given to them as a joke, coping with women, work, poverty, gambling, racism, and their troubled upbringings. Haunted by the past, the brothers are forced to confront the shattering reality of their future.

JAZZ ROOTS: Ella Fitzgerald 100th Birthday Tribute

NOV 3: 8pm
Adrienne Arsht PAC
Miami, FL
The 10th anniversary season kicks off with a star-studded tribute celebrating the centennial of the Queen of Jazz, Ella Fitzgerald, with a special blockbuster concert. Featuring the Frost School of Music's Henry Mancini Jazz Orchestra and special guests, this engagement will honor the career of the "First Lady of Song."

Gavin DeGraw RAW TOUR

NOV 4: 8pm
Adrienne Asht PAC
Miami, FL
Gavin DeGraw is a multi-platinum selling singer, performer and songwriter. He first broke through with the 2003 release of his debut album, Chariot, which sold over 1 million copies, earned platinum certification, and yielded three hit singles: "I Don't Want To Be," "Follow Through," and the title-track, "Chariot."

Israel Philharmonic Orchestra Zubin Mehta

NOV 5: 8pm
Adrienne Arsht PAC
Miami, FL
Zubin Mehta and one of Israel's oldest and most influential cultural institutions return to the Knight Concert Hall for what is sure to be another sold-out, unforgettable concert.

Florida Grand Opera: Lucia di Lammermoor

NOV 11 - 18
Adrienne Arsht PAC
Miami, FL
Lucia di Lammermoor is an acting and musical tour de force. Experience this haunting, atmospheric opera, complete with crumbling castles and ghostly apparitions, plus a breathtaking mad scene that will have you pinned to your seat.

Miami Symphony Orchestra: MISO-CHIC

NOV 12: 6pm
Adrienne Arsht PAC
Miami, FL
Following the spectacular success of the first and second editions of MISO-CHIC dedicated to fashion and art, this season MISO-CHIC will be presenting a visual arts extravaganza.

Concerts in South Florida
Stubborn Seed

101 Washington Ave, Miami Beach, FL 33139
Stubborn Seed is the result of pairing unrelenting passion with an unapologetic approach. It aims to unearth cravings of the palate while constructing a reward in each bite. This philosophy takes honest ingredients and elevates them to be splendidly elegant through rigid and persistent execution.

Stiltsville Fish Bar

1787 Purdy Avenue, Miami Beach, FL 33139
Located in the heart of the Sunset Harbor neighborhood, Stiltsville Fish Bar encapsulates a relaxed and casual neighborhood restaurant. Drawing locals in for quality Seafood & Key West inspired drinks, the restaurant is centered around the glistening view of the harbor and stunning sunsets.

Glam Vegan

3301 NE 1st Ave, Suite 103-1, Miami, FL 33137
Vegan food made for vegans and non-vegans alike is the aim of the newly opened GLAM. Featuring a menu of global inspired dishes like al pastor tacos made with jackfruit in lieu of pork, cashew cream based risotto and a variety of soups, salads and flatbreads, it will make even the most vegetable hesitant a fan of vegan cuisine.
Wild Lime Adventures

Led by two former university professors, one of which a Florida Master Naturalist Instructor, Wild Lime Adventures is an eco-tour and cultural tour company, providing round-trip day-tours in South Florida.
Fly a Fighter Jet

A fantastic L-39, sun and fun - that's what's waiting for you in Tampa, Florida. Get ready to take a Florida Fighter Jet Instruction Flight in the L-39 Albatros military jet right above the gulf of Mexico. This L-39 jet is also used by the Russian cosmonauts and fighter pilots for training. It is a perfect trainer. Students will get the opportunity to fly this exciting and responsive jet under the close supervision of flight instructors. No flight experience is needed to take part in a fighter jet training flight.

Wakeboarding and Wakesurfing

Miami Wake Academy was born from a love of watersports and Miami's lack of quality watersports coaching. We have experience teaching five-year-olds to 65-year-olds and everyone in between. Our small owner operated company brings you the personal touch that makes a huge difference compared to waterpark style companies that treat their riders impersonally due to the corporations disconnect from riders.

Personal Speedboat Tour

Experience the adventure of a lifetime on our Speed Boat Adventure Tour. A guided and narrated Tour of Biscayne Bay with a twist. You are able to navigate and captain your own speedboat for the entirety of the tour while following our trained and knowledgeable guides to experience the best of both worlds - the THRILL of driving your own speedboat, and the safety of having a skilled guide introduce you to the beauty of Miami's Biscayne Bay.

Mountain Biking on beautiful Virginia Key

Located on the north end of Virginia Key, the mountain trail was built by hand through volunteers from the Virginia Key Bike Club (VKBC) with resources provided by the City of Miami. The trails have been built to allow all levels of bicyclists access to the opportunity to be surrounded by nature and water (Biscayne Bay) in the heart of Miami while getting the thrills of mountain biking.
AroundMe quickly identifies your position and allows you to choose the nearest Bank, Bar, Gas Station, Hospital, Hotel, Movie Theatre, Restaurant, Supermarket, Theatre and Taxi.
AroundMe shows you a complete list of all the businesses in the category you have tapped on along with the distance from where you are.
Halide brings you DSLR-like features without having to carry around a bulky camera. It provides basic editing options like cropping and adding color filters, but there's also full manual controls. You can adjust ISO, exposure, white balance, and use features like smart auto-focus and manual focus. It also has a gesture-based interface with controls you can customize.

Unhappy with your selfies? Don't blame the camera - blame the face! With Facetune, you can whiten teeth, erase blemishes, and anything else you might want to do to fix the subtle imperfections that drive you crazy.
Submit your TripAdvisor reviews to info@sfcaonline.com to be featured in the Maestro.

The Miami Beach EDITION 
Jessica, the concierge, was amazing at helping us choose the city's best Farm to Table restaurants who could handle some food allergies that I have.

Rosa, at the concierge desk, a total asset. She got us a reservation at a restaurant totally booked for days.  

1 Hotel
Keston, the concierge, saved our vacation last time. American airlines lost my bags and weren't being receptive and were very hard to get in touch with. He saw I had a dilemma and offered to help. I looked at him like " good luck ", not expecting him to get anywhere . within minutes he had them on the phone and the problem was resolved .

The Setai 
Ask everything to Maïte, the Clef d'Or Chef Concierge and she will find the hidden jewels of the City for you. 
Arts & Concerts
Featured Restaurants
Fabulous 5
Cool Apps
Wall of Fame