Join Us for Compliance & Ethics Bootcamp and Our Leading Sales Training in Las Vegas, Dec 5-7. Register at simionetraining.com
 
 
November 2016
 
Growing through Referral Management: How to Put Patients & Families First, While Reaching Important Performance Goals

Even though many home care and hospice organizations are not satisfied with their referral management results, they may have difficulty seeing opportunities to improve these activities based on their team's varied roles and close proximity to the referral to admission process.  Referral management is an important part of daily operations that requires strategic staffing, training and ongoing tracking to create lasting changes that will help home care and hospice organizations grow.

According to Mike Ferris, Principal of Sales, Marketing and Referral Management, Simione Healthcare Consultants, opportunities for improvement exist at every point in the referral to admission process, and strong leadership support presents an advantage that will help your home care or hospice organization to stand apart from the competition.  "The highest level of excellence in referral management means your organization is increasing efficiency, improving productivity and reducing costs, and providing an exceptional experience that patients and families will recommend to others in need," he said.

A veteran home care and hospice sales and marketing leader, Ferris suggests that organizations take a long, hard look at every aspect of referral management asking the questions, "Do we put patients and families through an unreasonable experience?  Do we make it easy with minimal hassle and truly explore why they are calling and look for how we can help?"

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Bill Simione Jr.
Bob
Bob Simione
Kathleen Hessler
Anna Alvarez
Awards, Appointments & Arrivals 

William J. Simione Jr., Founding Member, Simione Healthcare Consultants, and  Robert J. Simione , Managing Principal, were each honored with the  Lifetime Achievement Award at the National Association for Home  Care and Hospice Annual Conference held in Orlando in October. The Simiones were lauded for their longstanding commitment to home care and hospice, their support of professionals in the field, and their efforts to guide the clinical and financial developments for improving the delivery of care in the home. Bob Simione was also honored at the Annual Conference of the Connecticut Association for Healthcare at Home earlier in October, receiving the  Friend of Healthcare at Home Award . The honor recognizes an individual, org anization or other group that has advanced the home care or hospice industry. 

Kathleen A. Hessler , RN, JD, CHC, CHPC,  Director, Compliance & Risk, w as appointed to the Texas & New Mexico Hospice Organization Board o f Directors. 

Anna M. Alvarez , RN, BSN, MSN, has joined the Simione team as a Senior Manager , supporting clinical consulting to meet the needs of clients involved in quality management and operations  improvement.  A  resident of Florida, Alvarez has more than 25 years of nursing and leadership experience in home care and hospice operations, consulting, rehabilitation management and acute care, including oversight of multi-site clinical operations and responsibilities ranging from quality and acquisitions to revenue cycle, cross-continuum program development, patient satisfaction and staff development.  Most recently, she was the Southeast Regional Vice President for Clinical Operations at Kindred at Home, Louisville, Kentucky,  where she led home health clinical operations for 62 branch locations.    
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Complimentary Webinars 

Tuesday, November 15, 2016 from 3-4 PM Eastern
Benchmarking Basics With Simione Financial Monitor
Presenter:   Brian Martin, Vice President, Simione Financial Monitor
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Thursday, January 12, 2017 from 3-4 PM Eastern
Mastering Your Medicare Hospice Cost Report
Presenter:  Maureen Laskowski, Director, Simione Healthcare Consultants

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Wednesday, January 18, 2017 @ 3-4 PM Eastern
New Insights & Opportunities for the Home Health Cost Report
Presenter: 
Tom Boyd, MBA, CFE, CHFP, Vice President of Reimbursable 
Services, Simione Healthcare Consultants
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Viva Las Vegas! 
Simione Presents Sales Training & Compliance Education in December

Warm up and get ready for a New Year focused on growth and success in home health and hospice!  Simione Healthcare Consultants will host its longstanding Sales Training and a NEW Simione Compliance & Ethics Bootcamp in December, offering two opportunities to improve performance in home health and hospice.  Join us for these programs designed to help you incorporate and refine best practices in your  sales, marketing and referral management, as well as compliance and risk reduction activities. 

Simione Sales Training
December 5-7, 2016
Springhill Suites, Las Vegas

Who should attend:  Sales & marketing staff, including community liaisons, sales reps, sales managers and support roles for referral and admissions teams.

Dec 5: NEW  Pre-Bootcamp $500 
(choose a track)
Track 1: Simione Sales Management Workshop  or  Track 2: Everything a Sales Professional needs to know about home health and hospice but didn't know where to ask. Reception @ 6 PM for attendees of the Sales Training & Compliance & Ethics Boot Camp 

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Dec 6 & 7: Square One Bootcamp $895
8:30 AM - 5 PM
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Complete 3-Day Package: $1,195 
(must specify which track for day one)
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Simione Speakers
Mike Ferris, Principal
Kara Justis, MBA, Director
Melynda Lee , MBA, Senior Manager

$149 per night

Increasing competition, developing networks and higher expectations from patients and families can threaten your opportunities for growth. Today's home health and hospice teams are realizing that the process begins with every conversation that occurs with potential customers. Our proven sales expertise and best practice strategies will help you analyze your sales process, and prepare your team for more productive relationships to grow referrals and admissions. 
NEW!
Simione Compliance & Ethics Bootcamp 
December 5-7, 2016
Springhill Suites, Las Vegas

Who should attend: Executives, board members, compliance officers, directors, managers, coordinators and clinicians in companies interested in improving their compliance program or developing one. 

Dec 5:  Reception at 6 PM for attendees of the Sales Training & Compliance & Ethics  Boot Camp

Dec 6 & 7: 8:30 AM - 5 PM 

Fee: $950 (includes receptions, 
2-day program and lunches)

Simione Speakers
Kathleen Hessler, RN, JD, CHC, CHPC, Director 
Karen Bommelje, BSN, RN, HSC-D, CHC, Senior Manager


$149 per night

Government regulation, audits, case law and overpayment requirements create serious pressure to heed the guidance of the Office of the Inspector General, Department of Health & Human Services. The Affordable Care Act also requires that providers implement and maintain compliance programs. If you are a Medicare provider with a compliance program in place, the Federal Sentencing Guidelines provide for mitigation opportunities should a significant compliance issue arise. Our certified healthcare compliance experts will outline the essential elements of a compliance program and plan, offering strategies for maintaining an effective process to identify, address and minimize organizational risk specific to home care and hospice.

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SIMIONE AT CONFERENCES & MEETINGS

Oct 31-Nov 2
National Hospice & Palliative Care Organization - The Intensives: Mastering What's Next in Patient & Family Care, Diplomat Resort & Spa, Hollywood, FL
Nov 1-3 Hospice & Palliative Care Federation of Massachusetts Annual Conference, Four Points Sheraton, Norwood, MA
Nov 8
Value-Based Purchasing Presentation for the Home Care & Hospice Association of New Jersey, LifeStation, Union, NJ
Nov 9
The Foundation for Home Health Private Duty Care Conference, College of the Holy Cross, Worcester, MA
Nov 10-12

American Association of Nurse Attorneys Annual Meeting & Educational Conference, Fairmont Hotel, Dallas, TX
Nov 17 New Jersey Hospice & Palliative Care Organization Hospice Team Conference, Sheraton, Eatontown, NJ
Dec 5-6 South Carolina Home Care & Hospice Association Annual Conference, Hyatt Place, Charleston, SC
Dec 6 Home Care Alliance of Massachusetts Annual Financial Managers Conference, Four Points by Sheraton, Norwood, MA
Dec 8 Post Acute Care Leaders Executive MBA, Millennium Broadway, New York, NY
Dec 12-14 BRG Healthcare Leadership Conference, Mayflower Hotel, Washington, DC

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