Online Consumer Report (OCR)   May-June 2017    Volume 4     Issue 3 
Editor's notes on what's inside
Ian Boyne (L) of JIS with Ansord Hewitt, OUR's Director General
Ansord Hewitt & Ian Boyne
The OUR's Effectiveness
JIS 'Issues and Answers' 2017 June 2.

Utilities pay out 
$$ millions to customers for 
service standards breaches

Latest data from the OUR's 
Quarterly Performance Report
(2017 January-March).
Hear what JPS asked for in its 2017 Annual Tariff Adjustment Application. Want to examine every detail? Click for the JPS APPLICATION. Or, get a Quick Overview.
OUR pushes  Infrastructure Sharing Rules to increase Internet
access. Listen to this quick overview while on the go.
NWC Late Payment Fee returns July 1

OUR seeks Digicel's explanation for new Prepaid Maintenance Fee (PMF)

Report on investigation: 
2016 Aug 27 islandwide electricity grid shutdown.

Need assistance with a concern? Visit or call: 9 am - 3:30 pm week days
3rd Floor, PCJ Resource Centre, 36 Trafalgar Rd, Kingston 10, Jamaica
876-968-6053 | |
Highlighting two years of NP 2015-17
(NP) Number Portability in JA: 
it's been two years already!

Hear NP jingle, learn what it is Number Portability.
Listen to 2015 interview about how NP works.
Download your own  'HOW TO PORT' flyer.
Need more info? Download this  NP FAQs BOOKLET
Expo attendees at OUR's booth. 
OUR at Ja Alternative Energy Expo 2017
OUR's team provided utility consumer empowerment with public education & advice on consumers' concerns/issues with their service provider.
See photo album  
Video: OUR's Peter Johnson speaking                                                                       on 'Making Regulation R.E. Ready'.
'Ask Lorna' utility consumer advice column.
Social Media connections