2016 OWIT-Ottawa Member Events
March 2nd - Join us at the Arc Hotel with our guest Silvia Baptista, to learn how you can expand your international trade knowledge with FITT.
RSVP
May 17th - OWIT-Ottawa Annual General Meeting at Fasken
July 16th - OWIT-Ottawa Annual Family BBQ at Mooney's Bay
September 29th - Member Mixer at
Mill Street Brew Pub
November 24th - OWIT-Ottawa Annual Holiday Social at Gowlings
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For any inquiries about events, please contact Anca Sattler or Anastasia Semenova, our Co-VPs Events at
OWIT International Webinars
Cross Cultural Communication: Strategies for increased success negotiating around the world
Wednesday, February 24th from 1:00pm to 2:00pm
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Corporate Membership & Sponsorship
Are you an organization interested
in engaging with OWIT-Ottawa? There are many ways to get involved, including corporate membership, sponsorship opportunities, and hosting joint events.
OWIT-Ottawa offers corporate membership rates for you and your team. Contact us at
[email protected]
to register for a corporate membership or for more information.
Interested in becoming a sponsor for the year or for a specific event? Contact us at
We look forward to working with you!
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Quick Links
www.owit-ottawa.ca
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Thank you to our Border Crossings event sponsor:
Thank you to our holiday social sponsors:
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We ended 2015 with a great event featuring Canada's Chief Negotiator, TPP, Kirsten Hillman, who has become a member of OWIT-Ottawa. We started 2016 with a great panel discussion about privacy and trade, in partnership with the Canadian Bar Association and the International Association of Privacy Professionals, hosted by BLG and featuring experts from Gowlings, Deloitte, BLG and the European Delegation to Canada.
We have a great line up of events in the works for the rest of the year, including five member events.
This edition of our newsletter is focused on:
1. A travel guide by EDC to Shanghai, in celebration of the Year of the Monkey
2. A welcome to new OWIT-Ottawa board members
3. The excellent resources that OWIT-Ottawa can provide, such as free online FITTskills courses in partnership with EDC
4. Corporate event spotlight on BLG
5. OWIT-Ottawa event recaps.
We look forward to continuing to bring you the news, opinions and insights from the OWIT-Ottawa board of directors, members and the Ottawa business and international trade community at large.
Please contact us if you would like to include news or information in our newsletters. We welcome submissions from partners and members.
All our best,
Mila Pavlovic & Ainsley Butler
Co-Editors-In-Chief
Co-VPs Communications
OWIT-Ottawa
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EXPORTER TRAVEL TIPS FROM EXPORT DEVELOPMENT CANADA: SHANGHAI, CHINA
If you want to feel alive, go to Shanghai. So says Denis L'Heureux, Export Development Canada's (EDC) chief representative for greater China. What he likes best about the city is its kinetic pace.
Shanghai has grown quickly in recent years, into one of the most important economic centres in the country, but it wasn't always so. For that reason, it has many modern buildings and few ancient Chinese landmarks. Its name combines to mean "up" or "above" and "sea" but its nicknames are probably more descriptive. They include: "Paris of the East," "Queen of the Orient" and "Pearl of the Orient."
For some, such as L'Heureux, the exciting pace is exactly why one would go to Shanghai. For others, it's one reason to avoid it. Either way, China is a hot destination for exporters, and to that end, we've put together this survival guide for your trip to the country's largest metropolis.
Advice for the business traveler
Shelly He, EDC's administrator for greater China, suggests learning the local language to impress your hosts. Even a few words of Mandarin - the language most commonly spoken in Shanghai - will go a long way. She also suggests business travelers remember to bargain with merchants while shopping and she notes that there's no tipping at all in China.
Business etiquette
When travelling to Shanghai on business, remember to take a small gift from Canada for your business associates. Maybe it will be the product you're trying to export (assuming it's something worth gifting, such as a bottle of wine, and not an airplane part) or maybe it will be some other token. When EDC travels to Shanghai on business, its people take coins, something the Chinese treasure. Want to be more personal? You can never go wrong with Canadian ice wine.
When exchanging business cards, the Chinese hold them with two hands, with the name toward the recipient. Once you receive it, take a moment to absorb its contents with interest. And over the course of the meeting, resist writing on any card you've been presented. It will be seen as a sign of disrespect.
Here's a tip that might surprise Canadians: Don't use red ink. L'Heureux isn't sure why, but he insists the use of red ink will not be appreciated by your hosts.
If you're in town for a few days, you can expect to be invited for food and drinks with your hosts in the evening. If they invite you, they will pay. It may not happen, but he suggests being prepared to consume a lot of alcohol, which happens even more commonly if you're trying to sell something.
You should also be prepared to encounter many people at a meeting. The Chinese tend to bring a lot of junior people, even to high-level meetings. Usually, they are there to learn and it's the only most senior person who interacts in this highly hierarchical culture. "The boss is always right and employees rarely disagree," L'Heureux says. "There's limited room for diverging views."
He also recommends being patient and not expecting results from the first meeting. "Be persistent," he says. "Visit more than once and pay attention to the Chinese holidays because they're different than ours and they're long in length." His colleague, Shelly He, advises Canadians not to kiss or hug their business associate hosts unless they know them very well.
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WELCOME TO NEW BOARD MEMBERS
This year, OWIT-Ottawa welcomes three new board members:
Mila Pavlovic, co-VP Communications
As an Advisor in Public Affairs at Export Development Canada, Mila manages relationships with industry associations, chambers of commerce, professional associations and government officials all in an effort to increase the number of Canadian exporters.
Mila joined the OWIT-Ottawa board for the opportunity to continuously learn from and connect with an international trade network.
Nathalie Bradbury, VP without Portfolio
Nathalie Bradbury has over twenty-eight years' experience in international trade, industry research, policy analysis and strategic planning.
She is well-experienced in consultations and industry engagement and in resolving issues with trading partners overseas. She has worked overseas in Hong Kong and Brazil and speaks five languages.
Nathalie joined
the board in order to help broaden the reach of OWIT-Ottawa to potential partners and industry sectors and, personally, to better connect with OWIT members.
Sarah Catherine Megas, VP Finance
Sarah is a Senior Associate within the Forensic and Dispute Services practice in the Financial Advisory group of Deloitte LLP. She is a Certified Fraud Examiner and conducts forensic accounting activities, including, fraud investigations, fraud risk assessments, damage quantifications for business interruption, and various forms of litigation support including trademark infringement and class action law suits.
Special thank you to Robyn Levy for all of her contributions to OWIT-Ottawa's communications in 2014-2015!
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EDC and FITT can help OWIT-Ottawa members to access the knowledge, skills and competencies required in today's integrated global marketplace.
For more information, OWIT-Ottawa members can email Silvia Baptista [email protected]
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CORPORATE MEMBER SPOTLIGHT: BLG LLP
Meet Mandy Aylen, co-leader of the Ottawa BLG office's International Trade and Arbitration Group
Mandy Aylen gets the call when clients are faced with complex international trade, procurement or arbitration issues. Mandy is known for her ability to grapple with the intricacies of large, complex files involving a broad spectrum of international matters.
Mandy routinely appears before the Canadian International Trade Tribunal, the Federal Court and the Federal Court of Appeal on procurement disputes, and trade disputes involving allegations of dumping and subsidies, as well as handling export control and customs compliance issues involving the Canada Border Services Agency. Mandy also regularly acts as arbitrator in ad hoc and institutional international commercial arbitrations.
Mandy is one of the many talented lawyers across BLG's five offices in Montreal, Toronto, Ottawa, Calgary and Vancouver who provide international trade and arbitration services to governments, industries and businesses, providing client
representation and sound practical solutions to legal and strategic issues arising in all areas of international and internal trade.
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