Announcing a New ODA approved QIP:
The PELI PAL Card Project

Would you like to try a fun and effective way to 
communicate resident important preferences? 

You are invited to participate in an Ohio Department of Aging quality improvement project (QIP) called the PELI PAL Card Project.  The goal of the PAL Card Project is to facilitate the communication of residents' important preferences for activities and leisure throughout your organization. The Preference Based Living Team will offer training and support to nursing home communities wishing to implement this quality improvement initiative. 

This project will last 6 months with a start date of March 1st, 2018 and an end date of August 30th, 2018. The deadline to sign-up is February 28th, 2018.

In exchange for your participation, your organization will receive:
  • Virtual training and materials needed for PAL Card implementation
  • Monthly conference calls to assist with trouble shooting barriers to implementation
  • A chance to win a Robotic Joy for All Companion Pet Cat or Puppy (Valued at $120)
To view and download a PDF version of the invitation, click here
To register, click here For more information, please view our recorded webinar that discusses the requirements of the PAL Card Project in depth. 
Overview of the PELI PAL Card Project
Click on the image above to watch an overview of the project
Success Story Spotlight

This month's success story comes from Jaine Colley, the Administrator at NHC Healthcare in Tullahoma, Tennesse. Jaine shares how staff from multiple departments can work together to honor a resident's preference.
NHC Healthcare - Tullahoma, Tennesse
When NHC Healthcare Tullahoma staff were first learning to use the PELI, the team heard a common concern from a continuing care resident. The resident complained that she often felt chilly - and the team decided to use this simple request as an opportunity to honor a resident's preferences and enhance her quality of daily life.
The team raised awareness among care partners across departments that the resident likes to keep warm. And together they instituted important changes. By her thermostat, they put up a label that says, "Set at 74 degrees." After completing other duties in the resident's room, housekeeping and nursing staff make sure the thermostat is set at the right temperature. Also, activity staff and CNAs offer the resident a lap blanket whenever she leaves the room for meals, entertainment, or recreation.

Because of these efforts, the resident "knows we care about her preferences and have made improvements to enhance her comfort," Jaine says. The team no longer hears comments that the resident is too cold. Jaine says, "This was what some may consider a small request, but what a difference temperature can make!"
Thank you for sharing Jaine!
 Do you have a success story to share? Please send your stories to:

PELI Pointers from Providers 

Jo' Nate Moon, the Activity Director at Hawthorn Glen, provides us with this month's PELI Pointer. He explains how PELI interviews can be used as an opportunity to empower new residents to get involved with their care.
Empowering New Residents Using the PELI
Jo'Nate Moon, Activity Director and PELI Champion at Hawthorn Glen, finds that residents have a better picture of their most important preferences after they've had a little time to adjust to their new home. Jo'Nate conducts PELI interviews as part of each new resident's 14-day assessment. This timeframe allows residents to see what nursing home life is like and make choices about their preferred, personalized daily routine. Jo'Nate says that with PELI interviews, "The resident receives a better quality of care because it empowers them to have a say in their care." And we agree! People receiving long-term care services experience better health and wellbeing when their preferences are understood and honored.
Thank you, Jo'Nate!

Jo'Nate and fellow care partners from Hawthorn Glen

We want to hear from you!  Your insights can help other providers find ways to honor preferences. Please send your tips to:

Upcoming Presentations

See you in person!

OHCA Activity Professionals Conference
Join us at the 2018 Activity Professionals Conference hosted by OHCA. The Preference Based Living Team will present on Thursday, February 8 from 1:30-3pm on communicating preferences across care team members. Click here for more information.

Council on Aging's Forum on Aging 
Join us at the Council on Aging's 2018 Forum on Aging. The Preference Based Living team will host a 3-hour intensive workshop on integrating and communicating important preferences into care using the PELI on Tuesday March 13 from 8:30am-11:30pm. Click here for more information. 

Save the date! 
Wednesday May 2, 1:00-4:15 pm -- OHCA 2018 Annual Convention. 
Wednesday August 15 --  Pioneer Network 2018 Conference in Denver, CO.  
Details will follow as we know more. 

Upcoming Webinars

Register Now!
Sign up today for our upcoming free webinars offering BELTSS and Ohio Social Work CEUs
Assessing Preferences Using the PELI in Short-Stay Settings 
This webinar will discuss why it is valuable to understand individual preferences even in the context of a short-stay/rehab setting. Strategies are provided to conduct timely, efficient preference interviews that promote a person's functioning and satisfaction with care. 
Tuesday, May 8, 2018, 2 to 3pm. Register here .

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Have Questions About the PELI? Call Us!  

We'd love to hear about your challenges and successes in using the PELI -- and your colleagues are interested too! Readers tell us they learn most from hearing about the experiences of other communities. Call our helpline or email us anytime to share your dilemmas, insights and advice. We'll problem solve with you, share your achievements in assessing and meeting resident preferences, and celebrate your success!

Please send your comments to or call our helpline at  513-529-3605

Together, we CAN make nursing homes better places to live and work --by honoring resident preferences using the PELI!
Through partnerships between providers and researchers, the  PELI -Can initiative aims to promote preference-based, person-centered care in Ohio's nursing homes. 
The Ohio  PELI -Can project is made possible through financial support from the Ohio Department of Medicaid. For more information, please contact the project team at  or  513-529-3605 .

We encourage you to forward this newsletter to the individuals in your organization who are interested in developing a culture of preference-based, person-centered care in their nursing home facilities.