The PTCS Registry is Going Mobile!
Updates will make the registry easier to use on any mobile device with internet access.
No need to download an app or new software. Simply log in as normal. The updates will also relieve some documentation requirements and add new features for better functionality. Log-in credentials, look and feel, and built-in verifications will remain the same.

 

Updates were made just this morning (Wednesday, March 28). If you have any questions or concerns, please contact the PTCS team at ResHVAC@bpa.gov or 1-800-941-3867.
 

Please join us for an informational webinar on April 26. See below for details.

Updated FeaturesUpdated_Features
Handwritten* & Online Forms*
 
The Air Source Heat Pump and PTCS & Prescriptive Duct Sealing Forms aligned with the online entry form.

Technician Electronic Acknowledgement

The technician handwritten signature updated to an online electronic checkbox upon entry. Admin staff can also acknowledge entry.

Note: Before entering jobs, please verify you are signed in as the correct technician.
Homeowner Info & Signature

The homeowner name, contact information, and signature are no longer required on any form.
Informational Buttons

Buttons added to quickly reference program requirements or testing steps. 
Timeout Lengthened
 
The registry will timeout after four hours of inactivity.
Save Your Progress

Users can save entry progress to complete later.
Documentation Requirement Updates Effective April 1documentation_requirement
Handwritten Forms

PTCS jobs entered online starting April 1, 2018:  
Air Source Heat Pump, PTCS & Prescriptive Duct Sealing handwritten forms  not required.

The three forms listed above are now aligned with the online entry screen, including an electronic acknowledgement. All data will appear on the Registry Installation Report. (Exception: See below for Ground Source Heat Pumps.)

Check with your customer's utility regarding their documentation requirements.
Registry Installation Report

This report is generated by the online registry. It is currently a required document to show acceptance online. This is a critical document and will replace the three handwritten forms listed above starting on April 1st.

Ground Source Heat Pump FormsGroundSourceHeatPumps

This handwritten form was not aligned with the online registry. The handwritten form will continue to be required along with the Registry Installation Report to capture additional information not required online.
Common QuestionsFAQs
Do I need to download anything to my device(s)?
No. Open ptcs.bpa.gov from any mobile device to access a user-friendly version.

What mobile devices can be used?
Any Android or Apple smart phone or tablet with access to the internet.

Have my sign in credentials changed? No.

What if I don't have internet access when I'm entering a job?
Handwritten forms can still be accessed on the Registry to record the information. You can enter the data electronically when you regain access. Offline access is a future goal.

What if I don't have a mobile device?
Complete the  handwritten forms and enter the data online when a computer is available.

The site isn't user-friendly on my mobile device or desktop. What do I do?
Clear your browsing history on your device and reload the page. If you continue to have issues viewing the site, please contact the PTCS team.
Informational WebinarWebinar
 
We invite anyone to attend an online webinar covering all of these updates and to ask any questions.
Thursday, April 26
12:00 - 1:00 pm (PST)


Click here for more information about this webinar!

   
Have questions? Contact Us!ContactUs Call the Residential HVAC team at 1.800.941.3867, email us at ResHVAC@bpa.gov, or  visit our webpage for more information.

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