Power Lines E-Newsletter
Issue #144, January 2017
Tips for Keeping Winter Bills Low
PUD Employees Raise Over $11K for
United Way

The PUD's employees have once again shown their generous spirit during the Season of Giving. The group donated $11,285 to United Way of Columbia County.

The December campaign's fund raisers included ornament-making, a chili cook-off, a cookie bake-off, a raffle, and a flying (paper) pig.


Start 2017 with a New Heat Pump

A new ductless heat pump can help improve year-round comfort in your home and reduce energy costs. Gene in Scappoose installed one recently and has been happy with the results.

"I'm happy with the machine. It does circulate (heated/cooled air) through the house pretty dang good," he said.

Call our Energy Experts at (503) 366-5470 or email [email protected] to see if a ductless heat pump is right for you.


PUD Board Adopts 2017 Budget

Our Board of Directors has approved a $35.2 million Operating and Capital Budget for 2017. It is available to view online at www.crpud.net/2017budgetinfo. 

Keeping Rates Stable

Electric rates will remain stable for PUD customers at least through September 2017, but may change in October 2017, when new wholesale power prices take effect. The PUD's current residential rates, which were set in October 2015, are 31% lower than the statewide average and 43% less than the national average.


Annual PUD Audit Underway

Each year an independent auditor reviews our accounting records. This audit ensures that we are conducting business in compliance with generally accepted accounting principles and that controls are in place to safeguard the PUD's assets. As part of the audit, customer records and billing activity are reviewed.

 

If you have questions about how your bill is calculated, individual line items on your bill, your billing history, or your energy usage, please contact our Customer Accounts department at (503) 397-0590 or [email protected]. 

 

If you feel that your bill was calculated incorrectly or that your account balance is not correct, please write to our auditors and describe the error. Please include a copy of your billing statement, if available.

 

Send your letter to:

 

Kenneth Kuhns & Co.
570 Liberty Street SE, Suite 210
Salem, OR 97301