PATF's pharmacy continues our client-focused approach and offers clients an easy, confidential way to get the lifesaving medication they need. The program is so successful that clients who use our pharmacy have an HIV medication adherence rate of over 96 percent, compared to a national average of around 55 percent! This helps ensure they maintain good health and, through achieving viral suppression, significantly reduce the risk of spreading the infection to others.
Once enrolled in the pharmacy, clients receive one-on-one counseling about their medications, as well as follow-up calls to see if they are experiencing any side effects or difficulty taking their medication as prescribed. If difficulties in adherence do arise, pharmacists work with clients on strategies, including special dosage packaging and reminder calls or texts. One client even requested that their reminder text read "it's time for ice cream!" The strategy worked so well that the client has not missed a dose since!
The pharmacy delivers medication to patients directly via a package shipping company or courier. As each client's needs are different, the pharmacy works with clients to determine the best time and method to receive their medication refills, even delivering to a local business that the client may regularly frequent.
Finally, all clients enrolled in our pharmacy do not pay any copays! Since 75 percent of PATF's clients live below the poverty line, this removes a huge barrier to getting the essential drugs they need.
In addition to all the benefits that our pharmacy offers to clients, pharmacy revenues help fill funding gaps in client services and our prevention programming. PATF's pharmacy is accredited through a federal program that allows us to buy drugs at a reduced rate but bill insurance companies for the full price. The revenue that this provides allows us to stretch our funding dollars further and reach more people!