What Plano Fire-Rescue's ISO Rating Means to You?
Director of Public Works Gerald Cosgrove, Director of Public Safety Communications (9-1-1) Susan Carr, Plano Fire-Rescue Chief Sam Greif, Mayor Harry LaRosiliere, Public Protection Classification Oversight Officer for the Texas State Fire Marshal's Office Jesse Williams and Texas Manager for ISO Phillip Bradley celebrate Plano's Class 1 ISO Rating renewal.
Plano was the first Texas city in 1998 to receive a Class 1 rating from Insurance Services Officer (ISO). This is the highest rating for public protection. In October, we will be the first city in Texas to be re-certified twice with the Class 1 ISO rating.  We haven't skipped a beat at maintaining this rating because it means lower insurance rates for residents and businesses. Earning the rating was a combined effort of Plano Fire-Rescue, the Public Works Department and Public Safety Communications (9-1-1). Fifty percent of the score is from an evaluation of the fire department's staffing, training, distribution of fire stations and equipment. Forty percent of the score relates to the community's water supply, including the placement and condition of fire hydrants, along with the amount of water available to put out fires. The remaining 10 percent of the score measures the efficiency of emergency communications, which includes our 9-1-1 system and the number of dispatchers. Learn more in the  ISO video shared during the City Council Meeting.

Explore the InTouch Credit Union Plano Balloon Festival
Bring a blanket and take a seat on the hillside to experience Plano's signature community event, the InTouch Credit Union Plano Balloon Festival. Over 40 hot air balloons are expected to take to the sky of Plano.  Along with balloon launches, special shapes, balloon glows and balloon fly-in competitions, you'll enjoy a feast of food and great live music. The Central Market Kids Fun Zone has rides, face painting, craft stations and more. Watch local groups perform on the KDFW Fox 4 Community Stage.   The KLUV Main Stage features Limelight Friday and the Moving Colors Band Saturday. Enjoy fireworks on Saturday at 9 p.m. Check out the website for information about  tethered balloon rides or the  half marathon, relay, 5K and 1K races. 

Dates & Hours:

Friday, Sept. 22, 4-10 p.m.

Saturday, Sept. 23, 6 a.m.-10 p.m.

Sunday, Sept. 24, 6 a.m.-7 p.m


Admission for seniors (65 and older) is $4 each, adults and children are $5 each and children under 36 inches tall are FREE.  Purchase tickets online, at any Texas InTouch Credit Union branch or at the gate.  Take the  DART "Balloon Flyer" bus from the DART Parker Road Station to the festival gate for FREE. Otherwise p arking is $5-$10.  Visit planoballoonfest.org for details.
Curious About DART's Cotton Belt Regional Rail Project?
You're invited to a Dallas Area Rapid Transit (DART) community open house to review the progress of the Cotton Belt Regional Rail Corridor Project.  These meetings focus on existing conditions along the  corridor and information learned in the data collection phase of the project. Future  public meetings will focus on corridor impacts and mitigation. Visit one of these meetings for more info:
  • Monday, Sept.18, 6:30 p.m.DeWitt Perry Middle School Cafeteria
    1709 E. Belt Line Road, Carrollton, TX 75006
    (parking & entrance off Warner Street)
  • Wednesday, Sept. 20, 6:30 p.m.
    Richardson Civic Center
    411 W. Arapaho Road, Richardson, TX 75080
  • Monday, Sept. 25, 7 p.m.
    Parkhill Junior High School Cafeteria
    16500 Shady Bank Drive, Dallas, TX 75248
Please visit DART.org/cottonbelt or contact DART Community Engagement at 214-749-2522.
Lead the Pledge at a City Council Meeting
Scout groups and youth organizations are a big part of each City Council meeting. They start our meetings in a positive way. Would your troop or group like to recite the Pledge of Allegiance and Texas Pledge at an upcoming Plano City Council meeting? If yes, please contact Alice Snyder in the City Secretary's Office at alices@plano.gov to secure a place on the schedule.

City Council Meetings are the second and fourth Mondays of each month. Planning & Zoning Commission Meetings are the first and third Mondays of the month. All  agendas and minutes are posted online.  Watch the meetings live on Spectrum  Channel 16, Frontier FiOS Channel 30 and 31, or anytime at planotv.org.
Quick Links

City Call Notifications
Current Watering Guidelines
Plano TV Programming
New Police Sub-Station Opens
The Plano Police Department has a new police sub-station at 7401 Windrose Ave., Suite D120 in Legacy West. Office hours are Monday-Friday, 9 a.m-5 p.m. 

Visit Plano Moves
Visit Plano is now located at Legacy West, 7600 Windrose Ave., Suite G110. Learn more about the new space.

Week 2: Can You Help a Neighbor?
This week of National Preparedness Month, focuses on a " Plan to Help Your Neighbor and Community." The Plano Community Emergency Resource Team (CERT) is a great way to serve your community during a disaster. Get the scoop and sign up for CERT.

Transportation Survey Ends Soon!
Take the Mobility 2045 survey and help regional transportation planning efforts.

Are You Reading Check It Out?
The September issue of  Check It Out the Plano Public Library digital newsletter is available here.

Please Donate Peanut Butter
We will be accepting plastic peanut butter jar donations throughout September.
Find a drop-off site near you.

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Plano City Council 2017-18
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Meet Your Mayor & City Council
Learn about your Mayor and City Council Members and get in touch with them here.
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