Improving Hypertension _ Diabetes Control and Prevention
An e-NEWSLETTER from Quality Insights                                                                                    January 27, 2017

In This Issue
workflowsnow's the time to Implement New Workflows to Improve Medication Adherence 

project icon Quality Insights encourages your practice to implement one or both of the below workflows in your practice to address patient medication adherence and use the care team to improve adherence.
  • Work with your insurance companies and pharmacies to provide your practice with a list of patients not adhering to the medications prescribed for them. Designate staff within your practice to call these patients to address issues and concerns.
  • If the patient is prescribed a new medication, or has a medication change, designated staff will call the patient at one week or two weeks post initiation of the medication (depending on the medication prescribed). Staff assures that the patient understands the reason for the medication, inquires if the patient has any side effects, and is able to take the medicine.
MobileAppsfive mobile Apps that Improve Medication Adherence

cell phone with apps As a healthcare provider, you've probably struggled to boost medication adherence and your patients may forget to take their medication on time or can't manage to keep their multiple medications straight. Some patients may even end up in Urgent Care Centers or the Emergency Room when simple problems aren't treated properly. They may also be readmitted back to the hospital when medication adherence stops at discharge. 

Since a majority of patients are now smartphone users, mobile apps can assist with non-adherence. While there are now hundreds of smartphone apps available related to healthcare, we have  are five that we'd like you to check out. Click here to learn about these five apps.

videoWe didn't ask and they didn't tell:
video features patients discussing medication adherence

The American College of Physicians created two videos for healthcare professionals. Patients share their experiences with medications, including reasons why they chose not to take their medicine as prescribed. Patients also discuss their relationships with healthcare providers and provide them with suggestions to improve adherence. Watch this video to learn more about patient reasons for not taking their medications as prescribed.
securityIs your Security Risk Analysis done for your 2016 attestation?

computer security The HIPAA Security Rule requires that Providers Conduct or Review a security risk analysis. In order to meet meaningful use, eligible professionals must conduct or review a security risk analysis for each reporting period and this must be completed prior to attestation.  
Consider these facts:               
  • Do you know that nearly HALF of all breaches now occur in healthcare?
  • The attacks by hackers on providers are up more than 100 percent since 2010?
  • A typical breach of patient data costs $6.5 million in liability & enforcement fines?
  • Reporting suspicious emails reduces breach detection time to 1.2 hours.
  • Thirty percent of breaches reported to HHS can be attributed to third party vendors.
  • The top 10 healthcare data breaches of 2016 were mainly caused by cybersecurity attacks, including Ransomware and unauthorized access.
  • Healthcare accounted for one-third of 2016 data breaches, with employee error and subcontractor issues being key factors.
  • Hackers spent an average of 205 days in victims systems before being detected.
  • Fifty-nine percent of employees steal proprietary corporate data when they quit or are fired.
  • Every 4 seconds a new Malware is hitting your network.
  • Forty-eight percent of cybersecurity breaches occur due to lack of awareness.
  • There are plenty of examples around encryption, lost or stolen physical devices, lost user accounts, and improper access policies that had devastating security events. Healthcare security is going to be a CRITICAL factor moving forward.
Please contact your Quality Insights Practice Transformation Specialist if you need assistance to complete your 2016 Security Risk Analysis before your attestation.
As a side note, January 28, 2017 is Data Privacy Day. Click here for related information
red february 3:  Wear Red & Raise Your Voice on National Wear Red Day®

red shirt Heart disease and stroke cause 1 in 3 deaths among women each year, killing approximately one woman every 80 seconds. Fortunately, we can change that because 80 percent of cardiac and stroke events may be prevented with education and action. That's why this year the American Heart Association (AHA) is asking that you wear red on Friday, February 3, 2017 in honor of National Wear Red Day®.
Encourage your entire staff to wear red on this day to show their support and then take the opportunity to talk to your female patients about why it is important to "Know Your Numbers."
CMS QPP News banner
CMSMIPSMany of you will be attesting for the Centers for Medicare & Medicaid Services (CMS) Electronic Health Record (EHR) Incentive programs for 2016 and preparing for changes that are forthcoming with the Merit-based Incentive Payment System (MIPS)/Quality Payment Program. This information will be of value to you and Quality Insights is poised to assist you as you navigate the various programs.

Please find the most recent MIPS/Quality Payment Program announcements from the Centers for Medicare & Medicaid Services (CMS) below.    
webinar Small, Rural, and Underserved practices:  Register for cms Webinar About MIPS 

MIPS computer February 1, 2017
1:00 p.m. to 2:15 p.m.

The Centers for Medicare & Medicaid Services (CMS) invites small, rural, and underserved practices to join a webinar, Getting Started with the Quality Payment Program: An Overview of MIPS for Small, Rural, and Underserved Practices, to learn more about participation in the Merit-based Incentive Payment System (MIPS) track of the Quality Payment Program.

During the webinar, CMS will provide information about the following MIPS topics:
  • Eligibility
  • Participation in 2017
  • Data submission methods
  • Performance categories
  • Scoring
  • Resources for small, rural, and underserved practices
Clinicians will also have the opportunity to ask questions during a Q&A session. 

Registration is now open. Space for this webinar is limited, so please register now to secure your spot. After you register, you will receive an email message with a webinar link. 

Audio Information 
The audio portion of this webinar will be broadcast through the web. You can listen to the presentation through your computer speakers. If you cannot hear audio through your computer speakers, please contact Phone lines will be available for the Q&A portion of the webinar.
understandingCMS CALL to highlight the Value of offering chronic Care Management Services 

February 21, 2017
1:30 p.m. to 3:00 p.m. 
During this call, CMS experts will discuss the benefits of providing Chronic Care Management (CCM) services and changes for CCM in the Medicare Physician Fee Schedule (PFS) final rule. A new outreach and education campaign from the CMS Office of Minority Health increases awareness about the value of CCM, encourages adoption, and provides an opportunity for healthcare professionals to ask questions. Register Now.
  • Value of CCM services
  • 2017 Medicare PFS final rule changes
  • CCM resources to support you
  • Q&A session
  • Next steps


january 31 icon Clinicians and groups who are eligible for the MIPS program that participate successfully in the Clinical Practice Improvement Activities and Measurement Study will receive full credit for the Improvement Activities category.

CMS is leading this study to examine clinical workflows and data collection methods using different submission systems; understand the challenges clinicians face when collecting and reporting quality data; and make future recommendations for changes that will attempt to eliminate clinician burden, improve quality data collection and reporting, and enhance clinical care.
Study participants will have to meet the following requirements between January and December 2017:
  • Complete at least three survey questionnaires throughout the course of the study.
  • Participate in at least three focus groups.
  • Submit at least three clinician quality performance measures to CMS.
For more information and to apply to participate in the study, please visit the CMS website.
Completed applications should be submitted to by January 31, 2017.
contact information

For more details about the Improving Hypertension and Diabetes Care & Prevention project, please email Rhonda Dodson or call 1.800.642.8686, Ext. 7711.
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