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Attention Office Managers!
Our next Office Manager Luncheon is scheduled for
Thursday, April 30, 2015
11:30 am - 1:00 pm
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"Changing Your Practice Culture -
Can It Make A Difference?"
Culture is defined by knowledge, experience, values, attitudes, and relationships. Every organization has a culture unique to that organization, and medical offices are no exception.
Your culture sets the tone how patient care is delivered, and affects your continued success.
Our discussion will provide insight to create change in your practice environment that will enhance relationships, and distinguish your practice as one of excellence.
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Provided by
Practice Administrator for Borland-Groover Clinic
Vicki is a Certified Medical Practice Executive, a 15-year member of MGMA, AGA, and ASGE. She has over two decades of medical practice management experience, 20 of those years as an Administrator. The Borland-Groover Clinic (BGC), is a 75-physician group based in Jacksonville, Florida. The practice has 29 locations along the East Coast of Florida, 6 endoscopy centers, and over 600+ employees.
As the Practice Administrator for Borland-Groover Clinic, she oversees all aspects of the strategic initiatives within the enterprise, and has served in various managing capacities within the medical community. Recently, she served on the AGA's Digestive Health Organization Registry design task force and has a special interest in leadership development and risk management.
She is involved with the local Chamber of Commerce, the American Cancer Society, Anglers for a Cure, Undy 500, Leadership Florida, provides consulting/management services, and a national society speaker.
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