Coming Soon: Online Outage Map and Customer Text/Email Notifications!
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RMLD is in the process of installing an outage management system which includes an online outage map. Once complete, customers will be able to access the map through RMLD.com to get information and updates on area outages. Stay tuned for more as we get closer to the launch!
RMLD will also be installing a customer notification system that sends specific outage information to affected areas via phone, text, and/or email depending on customer preference. In preparation of the launch of this system, RMLD will be asking customers to register and share their communication preferences online at RMLD.com in the near future. Be on the lookout for more on this in the coming months.
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RMLD Rates Increased 0.5-2.4% as of July 1st
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At its regular Board meeting held on Thursday, May 9, 2018, Reading Municipal Light Department’s Board of Commissioners voted 4-0-1 to increase rates effective July 1, 2018. Specific rate increases depend on rate class and usage, and are estimated to be 0.5-2.4%.
Residential customers using an average of 750 kilowatt hours (kWh) monthly are expected to see an increase of approximately $2.82/month. Monthly increases will vary based on the amount of electricity used.
Click here to read more
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RMLD is offering a pilot plug-in electric vehicle (PEV) rebate for residential customers to promote the benefits of PEVs and provide incentives for PEV adoption. RMLD also offers a rebate on the purchase of a home vehicle charging station.
Click here to learn more
.
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You probably noticed that there's a new title at the top of this month's newsletter. Formerly known as
In Brief
, RMLD's customer newsletter has been renamed the
RMLD Current
to be more representative of RMLD's mission. We hope you like it!
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RMLD Welcomes New Home Energy Assessment Provider, Energy New England
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RMLD welcomed Energy New England (ENE) as its residential home energy assessment provider effective July 1st. ENE offers experienced auditors as well as a new online system that performs cost-savings analyses of suggested improvements and provides an extensive report to homeowners. To request a No-Cost Home Energy Assessment, please contact ENE at 888-772-4242.
Please note, if you are a served by a gas utility that is a Mass Save member (such as National Grid), we recommend that you obtain a home energy assessment through Mass Save because it will evaluate items in your home that are specific to your heating type. Visit
Mass Save's website
to schedule.
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Peak electricity is expensive, affecting future power supply costs and in turn, customer bills. RMLD’s Shred the Peak campaign is an effort to collectively reduce RMLD’s electricity use during peaks to control these costs and keep rates affordable. YOU CAN HELP!
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RMLD Discontinues Smartphone App Following Launch of New Mobile-Friendly Website
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RMLD is discontinuing the use of its smartphone app effective July 31, 2018. The app was initially launched because RMLD’s old website had limited mobile compatibility. The app provided a means for customers to interact with RMLD via their smartphone. This access is now available through RMLD’s new mobile-friendly website,
www.rmld.com
.
The new website contains information on RMLD programs and events, energy efficiency tips, allows customers to pay their electric bill, report an outage, and sign up for service, and displays RMLD’s Twitter feed prominently at the top of the page.
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Holiday Closings:
Monday, September 3rd - Labor Day
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Reading Fall Street Faire:
Sunday, September 9, 2018, 12 pm - 5 pm
Haven Street area, Reading
RMLD's Public Power Week Open House:
Thursday, October 11, 2018
3 pm - 6 pm
230 Ash Street, Reading
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From May 21, 2018 through August 31, 2018, RMLD's business hours are as follows:
Monday - Thursday: 7:30am - 5:00pm
Friday: 7:30am - 12:00pm
RMLD is available 24/7/365 to respond to emergencies and outages.
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Reading Municipal Light Department | 781-942-6598 |
www.rmld.com
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