Textile News

Surveys/Classified ads and more

10th July 2017
This week's survey 

(These survey questions are sent in by our readers. Please spend a minute to give your answer to this week's survey as one or possibly more of your industry peers thinks this question is important and wishes to see your point of view as well as others in the industry.)  
Last week's survey results on the question of......
How to you cope when you get a printer service quoted at $18,000 after warranty and service agreements is over? Do you just not service the printer and wait until something happens or do you fork out the money?

  • Wait until something happens, after servicing mine every 6 months for 5 years to keep the head warranty in place, getting screwed every time, and having problems after every single service meaning unnecessary downtime, I told the agent to go fornicate himself when they wanted to service it out of warranty, 5 years later doing the servicing by myself from parts bought on ebay for 1/10 the price the machine has been running fault free for the last 5 years and is still going strong..I've probably saved at least 10k. 
  • I can't imagine how anyone can justify a service costing that much. Surely they must be including a repair of some sort? If not, try another company.
    As to the question; it depends on the price of the printer. If it was $30k and you had a 3 year warranty then hopefully it has paid for itself. In that case I would sit it out and look for a replacement when it started having issues. If it is a really expensive printer it may be worth servicing, but the question then arises - is every service this price, and how long between services?
  • If your machine is out of warranty source all your printer parts and components online - you will save thousands rather than purchasing through the Australian machine supplier. Also source an independent technician who is happy to do the work. Get a quote... Approach your original supplier with the savings and give them the opportunity to give you a more acceptable price... if they don't their loss.
    I have personally done this and have saved thousands in machine parts.
  • Simply do it myself, the service tech is no different to me except they have a title and are charged out at an inflated rate. they don't have the monopoly on knowledge either
  • I'm a DIY person through necessity as well as geography/location. $18k is in my opinion, absurd. More detail is really needed to answer this question in its proper context. (Ian, Traditional Signs)
  • I do still have the service done & yes I fork out for it too. Had the black head replaced recently & it stuffed up within a week or two, I was told bad luck & that I don't use the printer enough. Being located in a regional area it will cost me over $1,800.00 to replace again, Includes airfares & Accom. for the service GUY, to replace it. Also had 2 brand new rubber belts for my laminator break with in hours of each other. I feel we are no longer of any importance because we have not bought new equipment lately as the printer & laminator still work well (when serviced properly). My business is signs, essentially that is what we do 
  • My Roland printer stopped printing two colours. Warranty had expired. Roland refused to fix the problem - they said I had to buy a new printer ($20,000). I managed to fix the problem myself - one power transistor on the main board had shorted out. Replacement part cost: $2.
  • Gee wiz, $18K for a service, you could buy a good 2nd hand printer for that price. If I was you, that is what I would do.
  • Use a 3rd party technician to assist. (Gary, The Print Head Doctor) 

(As a publishing practice to protect ourselves from any potential liability, company and individual names that are referred to negatively in any of these comments are removed.

In addition we reserve the right to remove comments that are either considered offensive or are blatant advertising for one product or company)

You can view most the surveys we have done by  clicking here.

Please spend a minute to give your answer to this week's survey as one or possibly more of your industry peers thinks this question is important and wishes to see your point of view as well as others in the industry.

If you have a subject that you would like us to survey, please send your subject to  brian@wideformatonline.com

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2nd Hand Machinery/Auctions.
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New South Wales

(Sydney) Ricoh Pro C751 for sale
(Posted 21st June 2017)
(Auburn) Epson SureColor SC-S60600
(Posted 21st June 2017)
(Auburn) Ergosoft Pro 15 RIP Software
(Posted 21st June 2017)
(Auburn) HP Latex 360
(Posted 21st June 2017)
(Wollongong) HP Latex 330 printer,
(Posted 6th June 2017)
( Artarmon) Keencut Evolution E2 260cms
(Posted 27th May 2017)
(Penrith) Seiko W64s
(Posted 16th May 2017)
(Thornleigh ) Ideal 7228-95 EC-3
(Posted 8th May 2017)
(Thornleigh) Polar 76EM
(Posted 5th May 2017)
(Ingleburn) 2 xHP Latex 360's
(Posted 4th May 2017)
(Kellyville) Lightboxes with Letters
(Posted 27th April 2017)
(Sydney) LEF12 UV Roland Printer
(Posted 18th April 2017)
(Silverwater) Roland Soljet 740
(Posted 4th April 2017)
(Mount Druitt) DTG Viper for Sale
(Posted 4th April 2017)
(Posted 3rd April 2017)

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(Dandenong) Fully Automatic Laminator
(Posted 27th June 2017)
(Stawell) Mutoh Kona 1400 cutter NEW
(Posted 26th June 2017)
(Thomastown) Konica Minolta C8000
(Posted 19th June 2017)
(Bayswater North) Roland XC540MT
(Posted 31st May 2017)

(Banyo) Printer For Sale
(Posted 16th June 2017)
(Brisbane) Mimaki cjv30 130 / 160
(Posted 25th May 2017)
(Capalaba) One Arm Print bench
(Posted 2nd May 2017)
(Buderim) Printer For Sale
(Posted 18th April 2017)
South Australia

(Posted 30th June 2017)

Western Australia RE
(East Perth) Monti Antonio Model 90 Double Press (1300mm x 900mm)
(Posted 4th July 2017)
(Perth) Roland XR640 for sale
(Posted 19th June 2017)
(Perth) Keencut STEELTRAK 250
(Posted 2nd June 2017)
Northern Territory


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  New South Wales  
(Zetland) Digital Production Operator
(Posted 16th June 2017)
(Tweed Heads South) SIGNWRITER
(Posted 6th June 2017)
(Sydney) Sign Installers
(Posted 30th May 2017)
(Sydney) Sign Writer/Installer
(Posted 2nd May 2017)
(Arndell Park) Production Manager
(Posted 19th April 2017)


Northern Territory

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