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Surveys/Classified ads and more

20th February 2017
 
 
This week's survey 

(These survey questions are sent in by our readers. Please spend a minute to give your answer to this week's survey as one or possibly more of your industry peers thinks this question is important and wishes to see your point of view as well as others in the industry.)  
 

Last week's survey results...
 
What do you do if what they want isn't what they need?
  • There are two ways that I handle this delicate problem, because the customer is not always right.
    1. where what the customer is asking for is not quite right I give my best advice. if they still want to go ahead then I firm up my advice in writing and do as they wish.
    2. where what they want is definitely not going to work like they early gold chrome for use on a vehicle and they still wish to go ahead then I suggest that they should find some one else to do the job as they soon forget the advice when it has failed and they are letting the world know. Its best not to have done the job in the first place.
     
  • Easy enough to explain to the client why you think he/she is wrong. If he/she insists that they still want to go with their original request - you do it. They will then have to live with what they ordered.
  • big problem, usually we advice but sometimes its just too hard to get the message over .The Customer is the one that pays the bill so if he wants it he gets it done the way he wants it. some people really think they are a designer and signwriter and know it all. 
  • We give them two options. What they think they want, and what we think they need. Invariably they will go with our suggestion, but if they don't, we will do their request but note on the invoice that we did their option, not our suggestion. 
  • Suggest alternatives that would deliver a better result for them. Some times the client takes our advice, other times they disregard it and then come back to order the signage we originally suggested. We give their replacement order a small discount in this instance.
    As the saying goes, you can lead a horse to water but you cant make the horse drink it. (Justin, Just In Signs).
  • Tell them what you think and if they don't want to go with your idea (they usually do). then they get what they wanted. Simple!!
(As a publishing practice to protect ourselves from any potential liability, company and individual names that are referred to negatively in any of these comments are removed.
In addition we reserve the right to remove comments that are blatant advertising for one product or company)


You can view most the surveys we have done by clicking here.

 
Please spend a minute to give your answer to this week's survey as one or possibly more of your industry peers thinks this question is important and wishes to see your point of view as well as others in the industry.

If you have a subject that you would like us to survey, please send your subject to brian@wideformatonline.com   Thanks.) 
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2nd Hand Machinery/Auctions.

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New Classified ad improvements
Printers and others who use our Classified ad pages to sell, buy, look for job applicants and sell their businesses will be pleased to know that we are in the process of restructuring the Wide Format Online magazine pages in order to offer you a huge increase in readership via Google and other search engines which should translate to more opportunities to sell your equipment, find a job, fill a vacancy, etc.
As an example, see the NSW Machinery listing for instance by clicking here.
Unlike our news pages, which Google regularly broadcasts to all relevant readers, Google has not been able to find our Classified ads since they were all grouped into one page.
We have now improved that situation by putting each ad on its own page and updating our search engine criteria to help Google and other search engines find your ad and broadcast it to those who search for the relevant criteria (ie Roland, Mimaki, etc.,).
We are also now better placed to include a photograph in your ad - should you wish to include one.
We hope you will find this a great improvement in your usage of our Classified ad services.

New South Wales

(NSW, Sydney) Roland Soljet Pro 4 XR-640
(Posted 14th February 2017)
(NSW, Sydney) Shaw Cut Press Guillotine
(Posted 14th February 2017)
(NSW, Silverwater) Anapurna M printer
(Posted 6th February 2017)
(NSW, Smeaton Grange) Roland Printer SP-540v versacamm   for $5890
(Posted 2nd February 2017)
(NSW, Newcastle) Mutoh ValueJet 1220mm
(Posted 19th January 2017)
(NSW, Thornleigh) GBC Laminator
(Posted 15th December 2016)
(NSW, Thornleigh) Paper Guillotine
(Posted 7th December 2016)
(NSW, Cromer) Used Roland SJ-1000 PRO II
(Posted 2nd December 2016)
(NSW, West Gosford) Drying racks x 6 ,
(Posted 30th November 2016)
(NSW, Silverwater) Anapurna M printer
(Posted 4th November 2016)
ACT

If you wish to remove your ad, please click here.

Victoria

(VIC, Mount Waverly) Epson SureColor T5000
(Posted 13th February 2017)
(VIC, Moorabbin) Canon IPF8000s for sale.
(Posted 28th November 2016)
(VIC, Tullamarine) Polar 115x Pls
(Posted 8th November 2016)
Queensland

(QLD, Brisbane) Seiko Teristar SII LP-1020
(POsted 11th February 2017)
( QLD, Brisbane) We have a plan printer
(Posted 25th January 2017)
(QLD, Arana Hills) GBC Catena Laminator
(Posted 6th December 2016)
(QLD, Ormeau) Mutoh ValueJet VJ-1604
(Posted 6th December 2016)
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South Australia
Tasmania

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Western Australia RE
(WA, Bibra Lake) HP Design Jet L26500
(Posted 9th February 2017)
(WA, Perth) Densitometer wanted
(Posted 2nd December 2016
(WA, Bibra Lake) Seal 62 Plus Laminator - $1600
(Posted 30th November 2016)
(WA, Perth) L25500 HP Latex 1520mm wide
(Posted 28th November 2016)
(WA, Perth) Millenium Sublimation badge & ID card printer.
(Posted 21st November 2016)
(WA, Perth) Printing/brokerage wanted
(Posted 9th November 2016)
(WA, Welshpool) Summa dc3 thermal print cut
(Posted 2nd November 2016)
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         New Zealand ACE HERE
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Employment

Want to run a free ad in this section? Just  click here 
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If you wish to remove your ad, please click here.
  New South Wales  
  
(NSW, Sydney, Artarmon) Graphic Installer
(Posted 25th January 2017)
(NSW, Artarmon) Production Assistant Required
(Posted 29th November 2016)

Victoria

(VIC, Mordialloc) Installer
(Posted 15th December 2016)
(VIC, Mordialloc) Apprentice Printer wanted
(Posted 12th December 2016)
(VIC, Melbourne) OPERATIONS MANAGER
(Posted 1st December 2016)

  New Zealand  
  
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Businesses for sale/wanted

Want to run a free ad in this section? Just click here 
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