March
2016

ISSUE
No. 09

SHOP TALK
in Downtown NHV 


What's Noteworthy?
Save the Date
Please join us for the Town Green District's 2016 Annual Meeting "Innovating Towards 2020" on Tuesday, April 19, 2016 at
129 Church Street, in the 1st floor lounge.

Continental breakfast begins at 8AM followed by the meeting from 8:30-10:00AM. RSVP by April 15 to 203-401-4245 or [email protected]. Hope you can join us!

Downtown Ambassador Visit
Over the next few weeks, expect a visit from our Downtown Ambassadors. We have several new staff members, and this is an opportunity to meet the new faces that help make our program successful.

In addition to this meet and greet, it's a time to update your contact information and provide a few answers to questions which will help to improve our economic vitality strategy and continue to work on "Making Downtown New Haven a Great Place". Thanks for your cooperation.
St. Patrick's Day Parade
The largest single-day spectator event in the state of Connecticut, the Greater New Haven St. Patrick's Day Parade, steps off at 1:30 p.m, on Sunday, March 13, 2016.

"Thank you to all our merchant partners and sponsors for the 2016 St. Patrick's Day Parade!" For more information on Parade Day activities and amenities Click Here 
 
Retail Across Connecticut Features Some Familiar Faces
As Connecticut Retail Merchants Association CEO Tim Phelan says, "Retail in Connecticut is a great story." In this video, get an inside look at the state's retail community with Phelan, Ethan Allen CEO Farooq Kathwari, Town Green District's Win Davis, and New Haven small business owners Vishal Patel (The Happiness Lab) and Kimberly Pedrick (idiom). 
 
Retail Across Connecticut
Retail Across Connecticut
LOSS PREVENTION
The Disney Game
An insightful blog appeared in LP Innovations entitled "We Should All Have The Disney Store Problem", authored by Ray Esposito. While the Disney photo caught my eye, the story was compelling enough to read to the end. Do you know anyone who as played 'The Disney Store Game'? Read More
What's Trending?
 
Retail Sales to Grow 3.1%
The National Retail Federation released its 2016 economic forecast on February 2, 2016, projecting retail industry sales (which exclude automobiles, gas stations and restaurants) will grow 3.1 percent, higher than the 10-year average of 2.7 percent. NRF also announced it expects non-store sales in 2016 to grow between 6 and 9 percent.

"Wage stagnation is easing, jobs are being created and consumer confidence remains steady, so despite the headwinds our economy faces from international developments - particularly in China - we think 2016 will be favorable for growth in the retail industry," said NRF President and CEO Matthew Shay. Read More. 
Customer Satisfaction Suffers
According to Stores Magazine, customer satisfaction continues to decline. Consumers can be a tough group to satisfy, and the latest research compiled by the American Customer Satisfaction Index bears that out.

The most recent findings show that 2015 was characterized by lower customer satisfaction across the board; of the 43 industries tracked by ACSI, five improved, 30 declined and eight
were unchanged. Read More
IN THE NEWS...
G Cafe Bakery
Some people called him Andrea.
Read More
MakeHaven
Calling all tinkers to a Make-A-Thon
Read More
Elm City Games
Bringing board gaming to New Haven
Read More
Welcome to SHOP TALK, published monthly by Retail Sq. Ft. SHOP TALK discusses What's New, What's Here, What's Coming, and What's Trending in Downtown New Haven's Retail Community.     
Retail Sq. Ft. @ Town Green District is ready to help with retail information and demographics, referrals, and all the resources needed to make Downtown New Haven your ideal business location.