Email and The Void
By: Matt Reed
I've worked at several different colleges now, and at every single one, I've heard the same discussion. It goes like this:
"Why don't students use their college-provided email?"
"Maybe if we forced them to, like by making important things available only that way..."
"But that could impact enrollment and retention."
"Can't they set their emails to forward to whatever address they actually use?"
"Yes, but they don't."
"Maybe if we texted them..."
For a while, many students didn't have internet access outside of class. At this point, though, mobile devices have achieved enough presence that I suspect most students could access email if they wanted to. The issue is that they don't want to.