Issue No. 018
Summer 2017

Happy Summer!

Finally, the dog days of summer are back again, which means that, as the official spokes-dog of Camden, I am enjoying my favorite season of the year! The temps are hot, and so are our latest product offerings. Check out the articles below to learn all about our 2nd generation of restroom control and emergency call systems; see how we've reinvented the 'Request-to-Exit' detector; learn about our new Web site order tracking enhancements, and how we're redefining "All-in-One" strike performance and value. We're very pleased to present you with our new products, all of which deliver the high quality, performance and competitive value that is synonymous with Camden!
Camden Unveils new web site order tracking system

We're pleased to introduce you to our new Web Site Order Tracking System. It enables our customers to simply enter their purchase order number on the Camden web site and instantly view a detailed 'cradle to grave' summary of their order status, including the progress of their order through Camden's internal order processes and on the shipper (courier) tracking web site.

We've made the system super easy to use. Visitors to the site do not have to login/register to access the basic features of the new tracking system. Order status reporting is color coded with simple text and the scheduled delivery date information is clearly shown. Our new Web Site Order Tracking System is an important initiative that will benefit customers, and its way beyond anything our competitors are doing. It provides 24/7 customer service, and our customers don't need to phone or email to find out when their order will be delivered. This is just another example of how Camden is providing the very best customer service in the industry!
Camden Reinvents the 'Request to Exit' Detector
Our new CM-RQE70 - PIR 'Request-to-Exit" detector is the first completely new REX detector design to be introduced to the security market in more than 15 years, and offers a completely new design that improves PIR REX detector performance! This 'full featured' REX detector includes door contact, card reader and switch inputs, two relay outputs, sounder and tamper alarm - and factory default operating modes that are selectable by the press of a button on the circuit board.

Elegantly designed, Camden fashioned the CM-RQE70 to be smaller, so it can be installed in more places, most practically, onto door frames. On-board push buttons can also be used to accommodate customized detector settings. Detector mounting and wiring is quick and easy with a plug-in wiring harness. Our CM-RQE70 is more than a new REX detector, it represents an entirely new approach to REX detector design.
Blue Color Option for CM-7536 Series Column™ Switches
Camden now offers Column™ switches with the option for blue anodized finish, with white graphics. Simply add 'BLU' suffix to the model number to select the blue finish. They will be in stock and ready for distributor orders at the end of August
2 Piece, 4 1/2" Square Shallow Surface Mounting Box
Check out our new 2 piece, 4 1/2" square shallow mounting box that provides access to wireless transmitter batteries, without the need for the installer to remove the switch from the box! The CM-43LP is only 1 3/8" (35mm) deep, and constructed from flame and impact-resistant ABS. It's ideal for any wired or wireless ADA compliant installation. A glass mounting option is coming soon!
New Cutting Jigs for Camden ANSI Strikes
We've just made ANSI strike installations easier with the introduction of a new line of cutting jigs. They can be used to mark the door frame cut-out or as a router guide. We offer a range of jigs for CX-ED1079L/DL, CX-ED2079, and CX-ED1410 models, for ANSI round faceplates and hollow metal doors. We will be announcing more details soon on our upcoming promotional offer - buy 20 or more Camden 1079 or 2079 strikes, and we'll give you the jig to accompany for free! Buy any forty strikes or more, and we'll give you our Jig #5, which includes all the different jigs for all ANSI faceplates!
Camden Introduces 2nd Generation of Restroom Control and Emergency Call Solutions!

We're pleased to bring you our new range of restroom control and emergency call systems, specifically designed for universal restroom applications. These new additions and enhancements offer a host of design options, exclusive product capabilities, and unmatched value. They include:
New Touchless Switch Restroom Control System Eliminates The Spread Of Germs

Our CX-WC16 Barrier-free Restroom Control System is first on the market to incorporate hands-free switches and combine activation and annunciation in one device. A complete equipment package in compliance with the latest building code requirements, it includes a CX-33 advanced door control relay, 'WAVE TO LOCK' activation switch, 'WAVE TO OPEN' activation switches and a door contact.

New 'Assistance Required' Led Dome Light with Sounder

The new CM-AF141SO model features LED illumination, vandal and weather resistance, a 93 dB piezo sounder (with adjustable volume control) and 'Assistance Requested' text in French or English. LED illumination provides higher visibility & longer life then incandescent.

New Aura™ Red/Green/Blue Push Plate Switch Enclosures

Our new Aura™ Red/Green/Blue LED illuminated CM-54i (square surface mount) and CM-55i (Square flush mount) push plate switch enclosures provide field selection of 'idle' color ('on', normal state) and 'active' color ('on', activated), an audible sounder and Form 'C' contact. Compatible with Camden's line of 4 1/2" square push plate switches.

New 'Emergency Assistance' Push Button and LED Annunciator with Sounder

Camden makes restroom control system installation easier by combining all of the product features of our CM-450R/12 'Press for Assistance' mushroom push button and our CM-AF501SO LED annunciator w/ adjustable sounder, on a double gang plate - the CM-AF540SO . French and b i-lingual language versions are available.

Latching Relay Restroom Kits

Our new latching relays enable installers to use momentary 'Request for Assistance' switches (typically tape or ribbon type switches) to activate their emergency call system. CX-LRS12 (12VDC) and CX-LRS24 (24VDC) latching relays are available. We also offer complete emergency call system kits, including latching relays, with the option for push button (CX-WEC12) or key switch (CX-WEC13) system reset. Available in English, French and bi-lingual.

All are now in stock and ready for distributor orders.

It's Been a Great Twenty Years, Tony!
All of us at Camden wish to salute Tony Creswell, our longest serving employee, for 20 years of magnificent and loyal service. Tony, our Special Projects Manager, who joined Camden in September of 1997 is set to retire this November. Tony looks forward to his retirement and back fondly over his years at Camden.

"Dave (Malen) and Heidi (Goldberg) have always looked out for me. This has been a wonderful place to work, and I've loved my time here," he says.

Everyone at Camden will miss the professional contributions Tony has consistently brought to the company over the years, as well as his warm and kind hearted demeanor.
Kudos to Team Camden!
Camden is very proud to congratulate Marketing Manager David Price and Graphic Designer Patricia Sacolle for earning the Security Today magazine Reader's Choice Award. The award recognizes the best and most effective print advertising within the security industry.

"Great advertising is the result of a great communications strategy, great copy that truly 'connects' with the reader, and great graphic design. In other words, it is only possible when you have a great team! Camden's team rocks!"

~ Camden President Dave Malen

Meet Our New Customer Service Rep!
A warm welcome to Umer Qureshi who has joined Team Camden as our newest customer service rep. Umer holds his Bachelor of Science degree from McMaster University and brings to Camden over five years of work experience in Sales, Marketing, and Business Development. We're proud to welcome him to our internal staff of knowledgeable and responsive customer service representatives.
Meet Our New Manufacturer's Rep!
We're pleased to announce that Camden has retained manufacturers' rep firm J Clemente and Associates to serve the Southern California territory. Jaime Clemente is a well know security industry veteran and is a welcome addition to the Camden team.  Unsurpassed customer service is a top priority at Camden and it begins with responsive and knowledgeable sales representatives. Complementing Camden's dedicated internal sales staff, our outside sales force is comprised of some of the top manufacturers' representative (MR) firms in the security industry.

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Camden Door Controls 
tel: 905 366 3377  
toll free: 1 877 226-3369  

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