UNEXPECTED INFRASTRUCTURE EMERGENCIES
By: Chamber President/ CEO, Joe Kleinknecht
A recent water line break in the 100 block of Harding Way W. in uptown Galion has brought to light the obstacles businesses in the affected areas face when something like this occurs.
In this instance, the entire street was blocked off, but access was still maintained via the sidewalks in front of each business. Some of these businesses also have rear access and parking available.
Often, any type of construction in an area will keep people away, which can also cause a loss of revenue to the businesses in the affected area.
So, what can we do to help? We can start by continuing to support those in a construction area when possible. It may mean parking further away or walking a slightly further distance to access them. The continued support is always greatly appreciated.
It’s times like these that emphasize the importance of shopping local to support those who are doing all they can to provide the types of products and services that a small community needs.
Below are some tips that can help business owners better prepare to make it through these kinds of difficult situations.
Businesses should keep customers notified of business hours through several means of communication, including a website (if the business has one), social media, and relaying information to the Chamber of Commerce.
A Boil Advisory means that all water to be used for cooking, drinking or cleaning food contact equipment
should be brought to a rolling boil for at least one minute
prior to use and signs posted on equipment to instruct employees of proper safeguards.
If a boil advisory is issued or you experience a loss of water service, any operation that prepares, cooks or cleans foods should follow these guidelines to ensure the health and safety of its customers. You will need to carefully assess all parts of your operation that require water. Change your menu, if necessary.
If you cannot arrange to have potable (safe) water to cook, clean, serve and wash hands, you must CLOSE until you can put the proper safeguards in place.
The Galion City Health Department works with businesses through this process. You may contact them at 419-468-1075.
After the boil advisory is lifted by the water department:
• Flush the building’s water lines for at least two minutes
• Clean faucet screens,
• Clean the water line strainers on mechanical dishwashing machines and similar equipment.
• Purge all water-using fixtures and appliances of standing water (ice machines, beverage makers, hot water heaters, etc.)
• Clean and sanitize all fixtures, sinks and equipment connected to the waterlines.
Electric Department number is 419-468-5520.
The City of Galion also works with a company called Efficiency Smart for energy saving programs and rebate incentives. A representative can work with small businesses on these measures and provide guidance on how to protect appliances and equipment from power surges. Business owners may contact them directly at 877-889-3777 or visit their website,
We recommend you check with your Insurance Carrier to see if your business can purchase insurance to protect you when these instances occur. If you are unsure as to whether you have coverage, contact your insurance provider.