Summer 2015 Edition
  
What can SettleMINT EFT do for me?
  
While making your EFT and Bill Pay offerings
seamless and  profitable , SettleMINT also provides a
vast number of products and services to benefit both you and your members! Just some of these products include:
  

- Database cleanup

- Purging old/closed cards

- Compromised Card Support

- Credit Card Conversion

- ATM/Debit Conversion

- Bill Pay Conversion
- Special Projects

- Shared Branching Implementation
- Bill Pay Support

- Fraudnet Monitoring
- Escalated EFT Support

- Configuration Changes

- Specialized Training


 

...and much more!


 

Please visit our website for more details:   SettleMINT EFT Products

-Or-

Email the team with any questions or requests: [email protected]

Are you EMV ready?
  
With EMV steadily approaching, SettleMINT EFT is solidifying our readiness, but we need you!
  
Coming soon, you will receive an  EMV Newsletter, Vol 3.0, for updates on the scope of EMV rollout with CU*Answers.
  
Read our previous EMV Newsletters  HERE.

Activate Multiple PAN!

 

Offering multiple PAN numbers attached to the same loan provides extra security for your members. If one cardholder loses their card, you only have to status that one card leaving the second cardholder with continued access to their credit card funds.

 

What you will get...

 

  • We will contact your  vendor to inform them of the change. Typically, there are no changes on their end but we like to keep them informed.
  • We will update your  CU*Base configurations.
  • We will  train your staff (includes walking them through the first card order.)
  • Once the card is received, we will verify  authorizations and  completions with you and your team to ensure transactions are posting correctly.
  • Begin supporting  multiple PAN to your members!

All of this at  no cost to you!

 
The FraudNet Corner:
   
In the third quarter of 2015, Fiserv FraudNet caught  potential fraud totaling  $704,662.14!
  
Out of that, a whopping $298,059.64 was stopped as actual fraud.
  
Way to go!
 
Remember, the most important part of the FraudNet monitoring process is YOU! Please ensure that your credit union contacts are up to date. If any changes need to be made to your representatives, please contact the SettleMINT EFT team here.

Connect with SettleMINT EFT

 


Click here to email the team with any requests or questions


 

Click here to access our website


 

Click here for updates to projects already in the works


*Please note that CU*Answers' contact information is not to be distributed to members.

 

 

  

SettleMINT EFT Solutions 

focuses on electronic payment product offerings.

  

We understand how important  ATM, Debit and Credit Card servicing, Instant Card Issue, Bill Payment and Shared Branching 

can be for your members.

  

We provide expert service for daily client support, product enhancements and EFT Conversions as well as consulting services.

 

 

  

VISA Icon  

 

Click here for our website! 

 

 
Do you have an Upcoming Vendor Mandate?
  
Please remember to share any mandate information with SettleMINT at [email protected]
  

Introducing Kasey!

Please join us in welcoming Kasey Woodhead to the SettleMINT EFT team.

 

Kasey comes to us from Xtend where she worked as a Business Support Representative. Kasey  enjoys music, cooking, and traveling with friends.

 

Congrats, Kasey!

 

 

Brighten up the Summer with these Quirky Jokes!

 

 What did the Buffalo say when his son went to school?

Bison.

   

 

  Why can't you run through a campground?

It would be "Ran" because it's past tents.

 

 

Why shouldn't you ever iron your four leaf clover?

You don't want to press your luck!

 

 

Whoever stole my copy of Microsoft Office is in big trouble. You have my Word.

 

 

What did one ocean say to the other?
Nothing, they just waved.    

 

 

Which American President was least guilty?

Abraham Lincoln. He was in a cent.

 

 

 What did the barista say when she received a large tip?

Thanks a Latte!

 

 

What do you call a toothless bear?

A gummy bear!

 

 

How do you organize a space party?

You planet!

 
EasyPay Inquiries

 

How can a member inquire about a bill payment that was initiated in EasyPay?

 

Submitting a Payment Inquiry is easy! Simply view the payment in question via the Bill History  tab and click  Payment Inquiry.  This will generate a brief form detailing the necessary information to research the transaction. The turn-around time for payment inquiries is approximately 2-5 business days.

Do you have an urgent bill pay request such as a stop payment? Contact us directly via phone, email, or the AnswerBook!

 

 

Stop by our website to discover new ways SettleMINT EFT is your best source for all EFT related products and services.

 

Visit our new website HERE!

SettleMINT EFT

CU*Answers

800-327-3478 ext 309

[email protected]