Summer Edition
July 2014
Compromised Cards
  
A compromised card situation is something that no financial institution wants to encounter, but with recent massive large retailer breaches making headlines (and another that's just began to make waves), it's no secret that fraud is inevitable.
  
When a compromised card situation occurs, the SettleMINT team is ready to assist!
  
First, receive your relevant potential fraud information from your vendor. Contact the SettleMINT team and let us know you're interested. We'll take your Excel file of cards, and take care of the ordering new cards, and closing the old, providing you with detailed reports along the way.
 
Please visit our website for more details: Compromised Card Processing

So what exactly can the SettleMINT EFT Team do for ME?

 

Besides make your EFT and EasyPay offerings seamless and profitable, what services do we provide?

 

- Database cleanup

- Purging old/closed cards

- Compromised Card Support

- Credit Card Conversion

- ATM/Debit Conversion

- Bill Pay Conversion
- Special Projects

- Shared Branching Implementation
- Bill Pay Support

- Fraudnet Monitoring
- Escalated EFT Support

- Configuration Changes

- Specialized Training

 

...and much more!

 

Click here to email the team with any requests or questions

 

Click here to access our website

 

Click here for updates to projects already in the works

A note on vendor projects:
 
 
As you may know, CU*Answers partners with over a dozen EFT vendors that provide ATM, Debit, or Credit card services (or even all of the above)!
  
It's no question that with such great partners, there will be many enhancements to take advantage of, from member selected PIN, to adding new BINs for new programs, to implementing shared branching.
  
As CU*Answers works closely with each vendor to assure that your EFT features work seamlessly behind the scenes, we ask that as part of your process, you contact the SettleMINT team to work with you to assure that your changes are implemented within your desired timeframe. 
 
We ask that you provide 6-8 weeks of notice when initiating a new project. You can email us here with your project requests.
Thank you for working together with the SettleMINT team to cultivate a cutting-edge EFT environment!
Attention Fiserv Bill Pay Users!
 
Do you know about FraudNet?
 
FraudNet is a real-time monitoring tool that takes each payment scheduled by your member in the Easy Pay site and runs it through an extensive algorithm, spotting key factors that indicate potential fraud, and generating an alert for review.
 
In just the first year, FraudNet identified $2,422,133.12 in potential fraud, stopping $280,657. 57 in actual fraudulent transactions. Wow!
 
 The most important part of the FraudNet monitoring process is YOU! Please ensure that your credit union contacts are up to date. If any changes need to be made to your representatives, please contact the SettleMINT EFT team here.

 

 

  

SettleMINT EFT Solutions 

focuses on electronic payment product offerings.

  

We understand how important  ATM, Debit and Credit Card servicing, Instant Card Issue, Bill Payment and Shared Branching 

can be for your members.

  

We provide expert service for daily client support, product enhancements and EFT Conversions as well as consulting services.

 

 

  

VISA Icon  

 

Click here for our website

 

 

Do you have something exciting, time-saving, or helpful that you do in your EFT department that you would like to share with your peers? Feel free to send your ideas to the SettleMINT EFT team, and we can include them in the newsletter!

 

Click Here to Email Us!

 

Quick Laughs for a Busy Day!

 

 Did you hear about the guy who lost his whole left side?
He's alright now! 

 

  

Pessimist: Oh, this can't get any worse!

  Optimist: Yes, it can!

 

 

   

When life gives you melons, you might be dyslexic.

 

 

  

 Why couldn't the sesame seed leave the gambling casino?  

Because he was on a roll!

 

 

  

What did the digital clock say to the grandfather clock? 

 

 Look grandpa, no hands! 

 

 

  

What is smarter than a talking bird?
 A spelling bee 

 

 

 

  

The pessimist may be right in the long run, but the
optimist has a better time during the trip.

 

 

 

 Light travels faster than sound. This is why some people appear bright until you hear them speak. 

 

 

 

 

Did you receive a vendor mandate? Please forward the information to the SettleMINT EFT team, so that we can review and make any changes required.

 

Thank you!

CU*Answers Management Services

[email protected]

800-327-3478