Winter Edition
December 2014
Holidays and Compromise
  
While gatherings with family and friends may require compromise, that's not the kind we're talking about here. With an increase in holiday shopping putting more members at risk for debit and credit card fraud, there's no question that the holiday season can be a trying time for financial institutions and members alike.
  
Rest assured that even with everyone nestled in bed with sugarplums dancing over their head, that the SettleMINT team is up and ready to assist!
  
First, receive your relevant potential fraud information from your vendor. Contact the SettleMINT team and let us know you're interested. We'll take your Excel file of cards, and take care of the ordering new cards, and closing the old, providing you with detailed reports along the way.
 
Please visit our website for more details: Compromised Card Processing
Have you completed the
 EMV Survey?
  
With EMV steadily approaching, SettleMINT EFT is solidifying our readiness, but we need you!
  
If you have
online credit or debit cards, please take a moment to assure that you have completed the EMV Survey,
found here.
  
Read the newsletter,
Understanding EMVhere. 
Remember to contact SettleMINT for your vendor project plans! 
 
As you may know, CU*Answers partners with over a dozen EFT vendors that provide ATM, Debit, or Credit card services (or even all of the above)!
   
It's no question that with such great partners, there will be many enhancements to take advantage of, from member selected PIN, to adding new BINs for new programs, to implementing shared branching.
 
As CU*Answers works closely with each vendor to assure that your EFT features work seamlessly behind the scenes, we ask that as part of your process, you contact the SettleMINT team to work with you to assure that your changes are implemented within your desired timeframe. 
 
We ask that you provide 6-8 weeks of notice when initiating a new project. You can email us here with your project requests.
 
Thank you for working together with the SettleMINT team to cultivate a cutting-edge EFT environment!
The Easy Pay! Corner:
 
Stay tuned to The Education Report for upcoming training classes for both iPay and Fiserv Bill Pay.

 

Subscribe to The Education Report and other newsletters here.
__________________________________ 
 
From January until November 2014, Fiserv FraudNet caught potential fraud totaling $2,179,659.85!
  
Out of that, a whopping $293,743.40 was actual fraud.
  
Way to go!
 
Remember, the most important part of the FraudNet monitoring process is YOU! Please ensure that your credit union contacts are up to date. If any changes need to be made to your representatives, please contact the SettleMINT EFT team here.

Connect with SettleMINT EFT

 

Click here to email the team with any requests or questions

 

Click here to access our website

 

Click here for updates to projects already in the works

 

 

  

SettleMINT EFT Solutions 

focuses on electronic payment product offerings.

  

We understand how important  ATM, Debit and Credit Card servicing, Instant Card Issue, Bill Payment and Shared Branching 

can be for your members.

  

We provide expert service for daily client support, product enhancements and EFT Conversions as well as consulting services.

 

 

  

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Click here for our website

 

 

Do you have something exciting, time-saving, or helpful that you do in your EFT department that you would like to share with your peers? Feel free to send your ideas to the SettleMINT EFT team, and we can include them in the newsletter!

 

Click Here to Email Us!

Introducing Austin! 
 
Please join us in welcoming Austin Solem to the SettleMINT EFT team.
  
Austin comes to us from Xtend where he worked as a contact center specialist. Austin enjoys BMX biking, music, cats, and bonfires.
  
We're excited to welcome him aboard!
  

 

Impress your friends and your Uncle Mort around the holiday table with these jokes:

 

 Who delivers presents to sharks at Christmas?

Santa Jaws!

 

  

Why was Santa's little helper depressed?

 He has low elf esteem!

  

  

 

   Why do mummies like the holidays? 

Because of all the wrapping!

 

 

       

How do sheep in Mexico say 'Merry Christmas'?

Fleece Navidad!

  

 

What do you call an old snowman?

Water!

 

How do snowmen travel?

By icicle!

 

 

What do you call a chicken at the north pole?

Lost!

 

Did you receive a vendor mandate? Please forward the information to the SettleMINT EFT team, so that we can review and make any changes required.

 

Thank you!

SettleMINT EFT

CU*Answers

800-327-3478 ext 309

[email protected]