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In this issue
How is your water bill calculated?
Root of the problem
18 years and counting
Track your use
Access your daily utilities consumption with My Usage. Review past use to help set savings goals and identify abnormal or high consumption. Simply log into your account and click on "My Usage."
Environmental commitment
Environmental Commitment

What's coming

April 25 

Deadline to sign up for e-billing and help plant trees in Mountain Shadows


April 27

Blue Star Recyclers Community Recycling Event


April 30
LEAP deadline  

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April 2013
Calculator How is your water bill calculated? 
Colorado Springs Utilities customers are currently under Water Shortage Ordinance Stage IIB, which includes limiting outdoor irrigation to two days a week and water shortage pricing.

The existing tiered water rate structure has been temporarily adjusted to encourage water savings. Any residential water use exceeding 2,000 cubic feet a month will cost two times the normal rate. Customers who follow water conservation practices and restrictions will see no to minimal impact on their bills.

Here's something important to remember for April. Because the majority of the billing cycle is not on a calendar month, your bill will likely include water use from before restrictions and after restrictions went into effect. As a result, bills are being prorated and the calculation is noted in the water portion of your bill.
Image: tree root invading a wastewater line
Root of the problem

The drought is impacting our community in a lot of ways this year. One of the most damaging to you as a property owner could be the invasion of tree roots in your wastewater service line.

If you own a home or business in an area with mature trees, we recommend hiring a licensed contractor to inspect your service line. A relatively small investment now could help you avoid a costly and unpleasant wastewater backup in the future. Remember, service lines are the responsibility of every property owner, and run from your home or business to our main line in the street.
18 years and counting

For the 18th consecutive year, we're proud to receive the Tree Line USA utility award from the Arbor Day Foundation. We are one of 146 utilities nationwide recognized with this award for promoting the dual goals of abundant, healthy trees in our community and reliable electric utility service.

On April 27, in collaboration with the City of Colorado Springs (a Tree City USA award recipient for 36 years), we'll be recognized at the annual Arbor Day celebration at Mountain Shadows Park. Also at the event, our community will come together and help reforest Mountain Shadows.

For every customer who signs up for e-Billing now through April 25, we will contribute $1, up to $2,500, toward the replanting of trees in Mountain Shadows at the celebration.