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In Praise of Singing in the Shower
May 25, 2012

Welcome New Readers!
Jim Ulrich, President and CEO of Community Hospital in McCook Nebraska - a hospital member of the Values Collaborative - and I had the privilege of sharing our story with the Florida Chapter of the Healthcare Financial Management Association earlier this week. A special welcome to our new readers from the Sunshine State!

Recording of Teleconference on Storytelling
We recorded yesterday's teleconference on The Power of Storytelling. I'll post a link to the audio and to my summary notes and additional resources next week. Thanks to all of you who dialed in!

Upcoming Values Collaborative Training
The next course to prepare Certified Values Coach Trainers (CVC-T) to conduct a values training initiative within their organizations and communities will be held in Charleston, West Virginia thisJune 25-27. The course is cosponsored by the WV Center for Rural Health Development and Charleston Area Medical Center. For information, check our website or contact Michelle Arduser at:

800-644-3889

Download the Values Coach Bill of Responsibilities

In today's Spark Plug
  • In Praise of Singing in the Shower
  • The Florence Prescription and a Culture of Ownership at Fairfield Medical Center

  • In Praise of Singing in the Shower


    About four years ago I lost my voice. I didn't just misplace it, I lost it totally and completely. I'd been on the road for the better part of several months, for the most part speaking most of the day. As I was to learn, my technique was terrible and placed serious strain on my vocal chords.

    Fortunately, I'd blocked the next month off on my calendar so I didn't miss any speaking engagements. But I did make an appointment to see a speech pathologist at The University of Iowa. She gave me great advice and some very helpful exercises. One of the most important things I learned is the importance of warming up your vocal chords in the morning. Like any muscle, they're more likely to be strained when they're cold and stiff.

    Now, if you've watched that wonderful movie The King's Speech and seen the vocal machinations the character played by Colin Firth had to go through, you have some idea how silly it feels to warm up one's vocal chords in the morning. Especially if you happen to be in a hotel room where the night before your neighbors had demonstrated how thin the walls are. So I took to doing my vocal warm-ups in the shower.

    Lo and behold, I discovered an amazing fringe benefit: singing in the shower does wonders for my mood and motivation. I am an incorrigible night owl, and not terribly sunny at sunrise. But no matter how tired, grumpy, anxious, or depressed I happen to be when I climb into the shower, going through my vocal exercises, culminating with a rousing rendition of "The Grand Old Duke of York" that will never be heard outside the confines of a shower curtain behind a closed bathroom door, magically lifts my spirits.

    This weekend, I challenge you to try it yourself. Start with several choruses of "me-me-me-me" up and down the scales, move on to do-re-me-fa-so-la-te-da, then graduate to "Can't Buy Me Love" or "I Feel Good" - or if you're a real talent, Bach's fourth Coffee Cantata.

    You probably won't become the next American Idol, but you will feel a whole lot better about starting off your day.


    The Florence Prescription and a Culture of Ownership at Fairfield Medical Center


    The Employee Development team at Fairfield Medical Center with some of the Values Coach tools they are using.

    Two weeks ago I spent several days at Fairfield Medical Center in Lancaster, Ohio. You really get a feel for the culture and spirit of the organization when one of the first things you see is an oversize model train circling a fish pond!

    After having shared The Florence Prescription: From Accountability to Ownership with employees, the hospital has adapted the eight essential characteristics of a culture of ownership described in the book - commitment, engagement, passion, initiative, belonging, fellowship, stewardship, and pride - into what they call their employment brand. This will now be a key element of their recruiting and new employee orientation - and an invaluable tool for assuring that new people come in with the right attitude and expectations for the job.

    It's just one of the many great surprises I've seen as people adapt the various tools and techniques we've created to their own unique organizations.

    You, too, can order copies of The Florence Prescription for your employees by calling the Values Coach office, or by visiting the Florence Challenge website. And when you do, there's no telling what innovations the book might Spark in your organization!


    phone: 319-624-3889