HPRCT is coming up very soon! Check out who will be there!
Sharon Small

Born in Den Haag in 1962, Sharon Small is an internationally recognized Clean Language trainer and assessor. With over 13 years of experience working in the nuclear industry, a degree in psychology and background in Neuro-Linguistic Programing (NLP), Sharon brings a broad set of skills and experiences to her training rooms. She also provides individual consultancy work and supervision for coaches and therapists. For ten years, Sharon has brought some of the most innovative change and investigative work to the coaching and management fields. She has trained coaches, auditors, cause analysts, operations & CEO level managers from Pacific Gas & Electric (USA), Siemens (Germany), Ennovation (Japan), and Boeing (UK). Sharon is a vibrant and engaging trainer with an amazing amount of energy. She has a unique gift for conveying the “how to” of Clean Language in an accessible and friendly way, bringing humor, insightfulness, and new skills into the field of coaching, management communication and investigative interviewing.

To read more about the Clean Language Training, please click here.  

Sharon is also an Affiliate with Failsafe Network
Sharon will be teaching a half day class on Monday June 13 from 8:00AM to 12:00PM

Interviewing without influence: Avoid unintended influence and leading your interviewees through expert bias

This practicum is designed to give participants a working knowledge and experience of Clean Language  Questions and what we call a ‘Clean Stance” and begin using them activity in their interview sessions.   Although being ‘Clean’ is simple, it is not necessarily easy. What I am teaching goes against the grain of what most of us  have been taught about how to listen, the kinds of questions to ask for the best results and how to ‘read’ the person we are with. This is a scientific methodology that utilized a different frame for gathering information, working with interviewees and working with the logic of information presented. It develops mental flexibility in the interviewer as well as heightening their awareness of how and when they may be unintentionally influencing the kinds of answers they are receiving.   Clean methodologies can be used for cause evaluation, interviewing, development of robust corrective action programs  sure to be implemented by those who designed them, better rapport among work associates, more accurate information  between work groups, employment hiring, performance reviews, as well as meeting preparation and open-frame coaching  within the workplace.

Make sure to check out a 50 minute session with Sharon on:
Wednesday June 15th 3:10PM - 4:00PM

Interviewing without influence: Avoid unintended influence and leading your interviewees through expert bias

Interviewing is the major fact finding method we have at our disposal when obtaining information. Clean Language is a neutral questioning tool that gets to the heart of a matter quickly and assures the information being received is free from the questioners own assumptions and biases, improving investigative decision-making, efficacy and quality. The questioning method and the Action Planner provided in this hour talk are just the tip of the iceberg of what you can do with clean language questions and the knowledge of how the words you choose directly and indirectly influence the answers you receive. Clean Language consists of a set of questions and delivery method devised through more than 14 years by David Grove. ‘Clean’ is a metaphor for being clean, as much as possible, of inference, presupposition and content. Clean Language is a linguistic tool that utilizes fundamentals of cognitive linguistic theory and systems thinking. When using a “clean approach” we have a choice of
working more with the structure of what our interviewees are saying or the content.

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