May 2015 Newsletter
In This Issue
FUSION 15
November 1 - 4, 2015
New Orleans, Louisiana
 
Jointly hosted by industry icons itSMF USA and HDI , only FUSION 15 can bring together the greatest minds and the most respected professionals to facilitate a total immersion experience into today's most relevant service management topics.
 
They'll experience a new era in service management and gather the ideas, resources, and contacts to experience unprecedented career growth. Join us and roar into the modern age of service management!
 
Don't miss the Early Bird Discount. Receive $200 off Conference & Expo and Executive Connections Packages when you register by June 5, 2015.
 
Click Here to learn more about FUSION 15 and to register.
Pittsburgh Training
Are you interested in attending a public training class? Please email us to let us know what you would like to see in Pittsburgh. Check out the HDI Course Catalog to see what training classes are available.
Stay Connected
Year End Social Event
Gateway Clipper Riverboat Cruise
Friday, June 19, 2015
6:00 pm to 9:00 pm

Join us for the Steel City year end event where we will board the Gateway Clipper for an evening of fun and networking. Let's not forget about dinner, sightseeing, and dancing too. The menu will feature savory hometown favorites and the DJ will be ready to take your requests!

Click here for more information and to register for the June Riverboat Cruise.
HDI 2015 The Digital Experience
 
Tuesday, May 19, 2015
Noon - 5:30 pm
   
HDI is hosting the most immersive and educational virtual event in the technical service and support industry. Wherever you are in the world, you can enjoy the best keynotes, sessions, and learning opportunities from the 2015 HDI Conference & Expo,  and participate in interactive discussions and other networking opportunities-all from the comfort of the great indoors!


This event is completely free-there is no cost to register or attend! Take in as many sessions as your schedule allows, then go back to view them on demand through June 15, 2015. Participate for your chance to win some great prizes!
Call for Nominations - LAST DAY
Today is the last day to submit a nomination for the open Steel City officer positions.


 
Candidates must be active in the HDI Steel City chapter. Please consider running for a position to serve as a leader in our industry!  Our open positions include: 

  • President (candidate must be current officer)
  • VP of Programs & Vendor Relations
  • VP of Special Events
  • VP of Communications
  • VP of Memberships 

If you are interested in running for a position, CLICK HERE to submit your nomination. 

 

A voting ballot with all nominees will be emailed to active members next week.

 

Officer Role Call

President

Dee DiDiano-Kerns
WESCO

 

VP of Finance

VP of Programs

Melissa Jackman
Duquesne University

 

VP of Programs

Tom Reinsel

 

VP of Memberships

Kevin Smith

Duquesne University

 

VP of Memberships

Paul Watters

DDI


VP of Communications

Carrie Armstrong

University of Pittsburgh
 

VP of Communications

John Carnicella
Penn State University
 

Chapter Advisor

Rick Joslin

HDI

HDI Membership
Why become an HDI member? HDI members are a highly engaged community of technical service and support professionals who share a passion for achieving their career goals while optimizing the success of their support centers.
 
They're united by a common objective, by a regard for their industry, and by a camaraderie not seen in any other ITSM membership organization.
 
Are you ready to supercharge your career, build your support network, and obtain the latest industry wisdom!
Become a member today!