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Wherever you choose to phone bank from, the first step is to create an account.
*If you used the virtual phone bank last year, you can skip setting up an account.
Instructions for setting up an account:
2. Click on the tab "create action ID"
3. Enter your home email address
4. Enter (make-up) a password for the purpose of this account.
5. Type your First name
6. Type your Last name
7. Place the phone number from the phone you will be using.
8. Enable Two-Step Verification - your choice to do or not
9. Close out of site.
Instructions for calling:
2. Click log in with ActionID
3. Enter the same email address and password from above or from last year.
4. Click Log in
5. Enter VPB CODE (case sensitive):
FAC632M-5712
6. Call the number in the top right
7. If they answer or you get an answering machine read script.
*if you don't speak to an actual person click no to the question at the top. Use the drop down to record what happened.
*if you do speak to a person, answer the question at the bottom of the script.
8. The next caller's information will come up automatically after you hit enter.
If you are concerned about calling from your personal number,
you can always use the *67 feature.
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