Inside This Issue:
3H Gives Back
Celebrating the Staff
Hotels in Progress
Team Announceme nts
TripAdvisor Contest
3H Referral Program
3H GIVES BACK
BOB DOLLINGER PARTICIPATES IN ‘A RIDE TO REMEMBER’ BENEFITING ALZHEIMER’S RESEARCH

Over the weekend of July 16th, Regional Director, Bob Dollinger, participated in South Carolina's "A Ride to Remember" race, benefiting the Alzheimer's Association. The race course took the participants over 250 miles, starting on Friday in Greenville and ending on Sunday in Charleston, South Carolina. Through extreme heat, scattered thunderstorms, and even a borrowed bike tire, Bob persevered, stating the race was “the most fun, while also the hardest thing" he has ever done. At the end of the race, participants were treated to a post-ride celebration onboard the U.S.S. Yorktown in Charleston, where they indulged in BBQ, brisket, and more comfort foods, along with spectacular views of the Charleston Harbor. 

Bob participated in the race in honor of his Grandmother, and hoped to raise awareness and funds to support research efforts of the Alzheimer’s Association. With the help of friends, co-workers, family, and board members from the GCHA and the local Civitan Chapter, Bob raised over $2,500.00. Event donations totaled over $410,000 for the Alzheimer's Association! All the funds raised benefit the non-profit and its work to enhance care and support programs, and advance research towards methods of treatment, prevention, and ultimately, a cure for Alzheimer’s disease. Congratulations, Bob - and thank you for supporting a great cause!
  TOWNEPLACE SUITES GAINESVILLE NORTHWEST SUPPORTING OUR TROOPS THROUGH OPERATION SHOEBOX
TownePlace Suites by Marriott Gainesville Northwest proudly supports five American Service Members through Operation Shoebox. Operation Shoebox embraces a practical mission of providing hands-on support for our troops deployed overseas and returning home. 

Through this organization, civilians are able to send care packages with various items, cash, and notes to our servicemen. The hotel's latest care package includes snacks, magazines, toiletries, and more! Thank you for giving back and honoring the sacrifices that members of our armed forces make every day.
3H GROUP HOTELS PARTICIPATED IN 'STEP-UP' SUMMER INTERNSHIP PROGRAM
Two Chattanooga hotels partnered with STEP-UP Chattanooga, an internship program focusing on giving high school students the necessary skills and experience to thrive in the work place. STEP-UP Chattanooga provides young people with internship opportunities with local companies that provide the students with work-readiness training, on-the-job experience, and professional connections. 

Residence Inn Chattanooga and SpringHill Suites Chattanooga Downtown opened their doors this summer to two high school interns who are part of the STEP-UP Chattanooga initiative, eager to learn about the hospitality industry. Both interns learned the responsibilities of a front desk representative, and also shadowed other hotel employees to learn different facets of hotel operations. Joseph, Residence Inn's intern, was hired on in a part-time position after his internship was completed.
BLOOD DONATIONS MADE WITH THE HELP OF OUR HOTELS SAVED LIVES
Blood donations made by staff and guests at Fairfield Inn & Suites Lake City and Fairfield Inn & Suites Charlotte Arrowhead helped to save roughly 50 lives. Both hotels held successful blood drives where staff and guests alike were able to donate blood for those in need.
  RESIDENCE INN CHATTANOOGA HOSTS ROOT BEER FLOAT DAY FOR CHARITY
Residence Inn Chattanooga Near Hamilton Place hosted a Root Beer Float Day! Intern Joseph manned the Root Beer Float station, and made over 40 Root Beer floats that day! All proceeds raised benefited the Children's Miracle Network Hospitals.
CELEBRATING THE STAFF
CEO Hiren Desai and Director of Revenue Management Janel Sheppard were featured in Chattanooga's CityScope Magazine's Annual Business Issue!
3H’s Janel Sheppard was featured in CityScope Magazine's Gold Club!
The Gold Club represents Chattanooga's 30 most prominent business leaders. The Gold Club is an annual section featured in the Annual Business Issue that is designed to highlight influential business leaders. These individuals have been recognized by their peers, members of their organizations, or other members of the community for their exceptional leadership and management skills.
3H STAFF GOING ABOVE AND BEYOND
We are so happy to see that the housekeeping staff at Fairfield Inn & Suites Chattanooga went above and beyond to make one of our guest's stay a memorable experience. The guest wrote, "Housekeeping is top-notch! They noticed our blanket on one of the chairs and used it to make our stay extra special. Thanks for the memories!"
INTERNATIONAL HOUSEKEEPING WEEK
September 11-17 marked this year's International Housekeeping Week and our hotels made sure to make their staff feel appreciated. Take a look at how some of our hotels celebrated!
The staff at Home2 Suites Knoxville West celebrated Day 1 of Housekeeping Week with
Chick-Fil-A on Monday, September 12.
On Day 2 of International Housekeeping Week, Home2 Suites Knoxville West hosted an ice cream buffet party and a Toilet Paper mummy decorating contest!
On day 4, Home2 Suites Knoxville West had a pizza and karaoke party. Congrats to the participants: Brooke, Ryan, Zaidi and Jerry, who all did a great job. GM Bobby Howard may have gotten involved as well!
Fairfield Inn & Suites Lake City used this great sign to ensure that everyone can, "Keep Calm, it's Housekeeping Week!"
TownePlace Suites Chattanooga Near Hamilton Place planned a week full of activities to celebrate their housekeeping staff. To start the week off, they threw a pizza party for the housekeeping team. On Tuesday, each of the housekeepers received lottery tickets with a note attached saying "We're LUCKY to have you on the team!" Wednesday, GM Kevin Derreberry served each housekeeping team member a hand-dipped ice cream sundae, including brownies, bananas, crushed cookies, chocolate chips, walnuts, whipped cream, chocolate syrup, caramel syrup and raspberry sauce to top them off! On Thursday, each  team members received travel mugs with packets of Starbucks Instant Latte mix and a note that says "Thanks a LATTE for everything you do!" And Finally on  Friday, Kevin individually potted mums (red for TPS, of course!) for each each of the housekeeping staff in pots that he also hand painted.  They will have notes attached that say "Just Because... You help GROW our guest satisfaction!"  They also served a celebratory double-doozie cookie cake on Friday for the team and a pull-apart cupcake cake to help allow guests to enjoy the Housekeeping Appreciation Week celebration. 
TownePlace Suites Gainesville Northwest didn't let rain stop them from celebrating International Housekeeping Week! Even though it was a downpour, they grilled chicken in the rain. Later in the week, they held a scavenger hunt for the housekeeping staff. To finish off the week, they celebrated with a lunch for the whole staff where they thanked the members of housekeeping staff with large gift bags and a personal thank you card and gift card from the front desk, maintenance and Managers. Afterwards Executive Housekeeper, Yvonne, washed all the housekeeping staff’s cars.
TownePlace Suites Franklin Cool Springs had a fun-filled week! The staff celebrated with Chinese food for lunch on Tuesday, and a catered lunch by "Staff-N-More" on Wednesday. On Thursday, management hosted an Ice Cream Sundae Social for the housekeeping staff. To finish off the week, on Friday the team was treated to a TownePlace Suites Breakfast and were surprised with new individualized tote bags, each filled with lots of goodies.
Residence Inn Chattanooga Near Hamilton Place celebrated International Housekeeping week with lunch and root beer floats! The members of the housekeeping staff were also given individualized gifts to thank them for their continued hard-work.
HOTELS IN PROGRESS
INTRODUCING:
We are thrilled to announce that we have officially broken ground on the latest addition to our growing portfolio, TownePlace Suites by Marriott Orlando North!
COMING SOON: HAMPTON INN & SUITES MIAMI MIDTOWN
Check out the most recent construction pictures for Hampton Inn & Suites Miami. We are making a lot of progress!
3H TEAM ANNOUNCEMENTS
NEW FACES
Lisa Grant
Chief Engineer
TownePlace Suites
Cool Springs
Mark Gouge
Operations Manager
SpringHill Suites  Chattanooga Downtown/Cameron Harbor
Adrian Brewley
Guest Services Manager
TownePlace Suites
Charlotte Arrowood
Jamael Darden
Chief Engineer
TownePlace Suites
Charlotte Arrowood
PROMOTIONS
Mark Hart
Guest Services Manager
Fairfield Inn & Suites
Chattanooga South/East Ridge
  Congrats and Welcome to the 3H Team!
CELEBRATIONS
We are excited to announce that Chad Starr, General Manager of Fairfield Inn & Suites Conway, and his wife, Jessica, welcomed their beautiful baby girl Hazel Brock Starr, in September! Congratulations to Chad and Jessica on the newest addition to their family !
TRIPADVISOR CONTEST
The 3H TripAdvisor Contest is under way! Winners of the monthly contest will be announced every month during the General Manager bi-weekly call. The property that wins will receive a special staff luncheon. Remember, to win, we factor in:
  • The number of TripAdvisor reviews
  • The number of responses to reviews, rated neutral (3) or below, and any review that mentions staff by name, positive or negative.

We hope everyone enjoys this friendly competition!

August's Winner:
HOME2 SUITES BY HILTON KNOXVILLE WEST
September's Winner:
HAMPTON INN & SUITES ORLANDO NORTH/ALTAMONTE SPRINGS
3H REFERRAL PROGRAM
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3H IS HIRING!

Want an extra $110? 3H Group is a growing company and we are always looking to hire great associates like you! I n order to grow we need to build great teams, and the best way to do that is by hiring great people. Do you know of anyone looking for a job that would be a great associate for your hotel or another 3H Group property? If you refer someone to 3H Group Hotels for a job and they meet the below criteria, you will receive a $110 referral bonus on your check!

Criteria:
  • Referral must be hired by 3H Group (new hires only- referring a previous associate of 3H back to work does not qualify for a bonus).
  • Referral must be in good standing/make it out of their 90-day probationary period.

It's that simple. You earn extra money, and we get great associates to join our team! Please see your manager if you have any questions or know of someone you would like to refer.


505 Riverfront Pkwy
Chattanooga, TN 37402
(423) 499-0497