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Social Media Top-10 is a new introduction to those new to social media, wake-up call to those sitting on the sidelines and ROI focused for those who wonder "where the money" seeking more revenues or seeking lower costs.  
It is a companion course with the six-eight hour full-day program which is called Social Media Business Solutions.
 
The Sunday Telecom Report

Gary Audin: By all appearances, the communications industry is reviving well at Enterprise Connect (EC12) in Orlando. A few years ago there were some ......»

 

Analysts to Discuss 2012 IT Spending Outlook During Gartner Webinar on April 17 STAMFORD, Conn.-Worldwide IT spending is forecast to total $3.7 ......»

 

Avaya was presented with a total of six Stevie Awards, including two Gold, three Silver and one ......»

by Chris Osika, Cisco Internet Business Solutions Group (IBSG) Mobile video is exploding at a rate unimagined only a few short years ago. Whereas the ......»

 

 

PD-9501GO/AC Enables PoE Outdoor Installation for 60W WLAN Access Points and IP Cameras ALISO VIEJO, Calif.-March 28, 2012-Microsemi Corporation, a leading provider of semiconductor ......»

 

"Affordable Telepresence"

Gary Audin Zenith Infotech is offering a low cost, high quality video Telepresence product, VU Telepresence, www.vutelepresence.com . The VU Telepresence system compares favorably ......»
 

Thomas B. Cross: Lync User Forum - http://lyncuserforum.com - who publishes a weekly newsletter on Lync This is an interview with Travis Morrison, Senior ......»

 
Hot Topics: Enterprise Connect Podcasts
Watch www.telecomreseller.com this week for podcasts from last week's Enterprise Connect.

Carousel Industries is a technology solutions consultant and provider of designing, implementing and maintaining powerful converged communication networks for enterprise customers nationwide. Carousel offers a ......»

 

Donald Palmer and Jonathan Fuld, of SIP Print

SIP Print is a Southern California -based software development company that builds communications solutions for business and institutions of all sizes with a focus on ......»

 

Jeff Dworkin, of Sangoma Technologies

Sangoma, founded in 1984, is a leading provider of hardware and software components that enable or enhance IP Communications Systems for both telecom and datacom ......»

 

Jennifer Adams, of Plantronics

Plantronics, founded in 1961 and headquartered in Santa Cruz, CA, is a leader in the headset and hands-free marketplace.   Offering one of the industry's most ......»

 

Amit Kapoor, of Tone Software

Tone Software Corporation, based in Anaheim, California, is a high technology software development firm specializing in global business, telecommunications, and IT infrastructure management solutions. Tone ......»

 

Renato Mariani and Stephen Brown, of Mitel

Founded in 1973 and headquartered in Kanata, ON, Canada, Mitel is a global provider of business communications and collaboration software and services. Doug Green, Publisher ......»

 

Sam Williams, of Zeacom

Zeacom is a leader in communications solutions delivering Multimedia Contact Center, Business Process Automation and plug-in Unified Communications functionality that bring customers closer. Established in ......»

 

Sheila McGee-Smith, of McGee-Smith Analytics

McGee-Smith Analytics was founded in 2000 and offers enterprises and solution providers an expert and reliable source for information and analysis related to the contact ......»


Applied Global Technologies (AGT), headquartered in Rockledge, FL, is the leading managed services and UC technology provider for interactive and mobile video conferencing solutions.  With ......»

Podcasts

 

Enterprise Connect Podcasts above. 
 

PowerDsine PoE Systems is a leader of the fast-growing Power over Ethernet (PoE) technology that allows power to be transmitted over the same network cable ......»

 

 

ShoreTel, a Sunnyvale, CA based company, entered the IP telephony market in 1996 and since its first installation in 1998, the company has grown to ......»

 

 

Recently on Telecom Reseller Podcast 

David Byrd's Blog

Yesterday was certainly interesting for the Dallas Broadvox office. We had our first visit by our new CEO, Bruce Chatterley, and the ......»

The menu for the weekend was greatly influenced by my decision to make an updated version of pasta carbonara. Therefore I could be less creative ......»

This Week
Tech Tips

by Walt Medak   Q:  I'm trying to set up our IT department as a hunt group to answer calls in a round-robin type arrangement.  ......»

 

Q:  Once a year we have an event where we publish a toll-free number that people can call to get details. I always point the ......»

 

Q:  What's the most effective way to validate that telephone numbers for services on my bills are correct?   A:  A line validation is very ......»

 

Q: I am swapping data tapes in our Hicom 300 (9006). How do I know if the backups are good? A: Well, just swapping data ......»

Ray's Telecom Words
forked ringing 
 
An IPBX feature that allows a call processor to ring multiple phones at once, rather than in turn, and serve the call to the first phone that answers. Forked ringing is enabled by the Session Initiation Protocol (SIP)signaling and control protocol.
 
The Agenda 

April 15-18, 2012

COMPTEL PLUS Spring 2012 Convention & EXPO
Marriott Marquis, San Francisco


April 16 - 20, 2012
Medak Training
Aura® Communication Manager(x) / Definity®
Advanced Administration Training
www.medak.com

 

April 23 - 26, 2012
ITPX Conference & Trade Show
Flamingo Hotel Las Vegas

http://www.itpx.org/  

 

April 23 - April 25, 2012
PCC EMEA Conference 2012
Copenhagen, Denmark
www.pccamericas.org  

 

April 29- May 2, 2012
ACUTA 41st. Annual Conference
Indianapolis, IN
www.acuta.org  

 

April 29 - May 2, 2012
2012 BICSI Canadian Conference & Exhibition
Scotiabank Convention Centre, Ontario, Canada

 

May 6-10
INTEROP  Las Vegas 2012
Las Vegas, Mandalay Bay
http://www.interop.com 

 

May 7 - 11, 2012
Medak Training

Avaya® Call Center Training
ACD Administration and Vectoring
www.medak.com  

 

 

 

 

 

 

 

 

May 20 - 24
IAUG Global Education Conference
Boston, Massachusetts

 

June 4 - 8
13th Annual Call Center Week
Ceasars Palace, Las Vegas
www.callcenterweek.com

June 6-7 2012
12th Annual Minimizing Churn & Building Customer Profitability
Amara Hotel, Singapore
www.churnforum.com

June 12-15
INTEROP Tokyo
Tokyo, Japan
http://www.interop.com

June 10-14, Cisco Live 2012
CiscoLive San Diego
San Diego CA
www.cisco.com

July 8-12
The Microsoft Worldwide Partner Conference (WPC) 2012
Toronto
https://partner.microsoft.com/global/trainingevents/wwpartnerconference

July 17 - 20, 2011
ACUTA Summer 2011 Seminar
Baltimore, Maryland
www.acuta.org

July 30, 2012 - August 2, 2012
CompTIA Breakaway
Las Vegas, Nevada
http://www.comptia.org
 
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