Join Our Mailing List
Social Media Marketing Communications for all professionals
Social Media Top-10 is a new introduction to those new to social media, wake-up call to those sitting on the sidelines and ROI focused for those who wonder "where the money" seeking more revenues or seeking lower costs.  
It is a companion course with the six-eight hour full-day program which is called Social Media Business Solutions.
This week's Sunday Report is sponsored by BTG's Webinar on Virtualization.
The Sunday Telecom Report

Avaya Expands Range and Reach of Collaborative Learning Opportunities in Higher Education
Avaya today said that a growing number of colleges and universities are adopting Avaya Collaborative Cloud solutions to reach and engage ...�

At Telecom Reseller we're always looking to bring you new and interesting perspectives.  With that in mind, we are introducing a new Blog and blogger ......�

It's all about the client experience

by Diane Royer Change is a constant state for those of us in the communications industry. Technology innovations, shifting ......�

BEAR Data Solutions announced today that it is the recipient of a Cisco Partner Summit theater award for West Area Partner ......�


Investor Uprising, the individual investor's no-nonsense resource for global business trends and investment ideas, has published a ......�


From hospitals and classrooms to factory floors and courtrooms, secure HD video collaboration connects people and places far beyond the conference room ......�

desi left

by Tim Koehler, snom's director of Unified Communications The days when Microsoft's sales were limited to operating systems are over. With Microsoft Lync Server 2010 ......�

See You At The Show

Four-city tour to promote SIP Trunking services and educate businesses on deployment and migration best practices Somerset, NJ - May 1st, 2012 - AudioCodes, a ......�


Enhanced Traffic Analysis Software Identifies Device Owner, Type and Location to Improve Network Security and Enhance Bandwidth for Improved IT Services Sanford, Maine - May ......�


1000+ Educational Institutions Rely on the Industry's Most Interoperable Unified Communications Platform INDIANAPOLIS, IN-(Marketwire - Apr 30, 2012) - This week at the ACUTA Annual ......�

Working Together
Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba) -, and 123Net Inc. -, today ......�

Cloud Service Reduces Capital Investment for Unified Communication ACUTA 2012, Indianapolis, IN, April 30, 2012 - Internet2, the world's most advanced networking consortium, today ......�


Telecom Reseller publisher Doug Green speaks with Dave Gilbert, the "Big Cheese" at SimpleSignal. Headquartered in Dana Point, CA, SimpleSignal, Inc., is a hosted PBX ......�


Votela, headquartered in Annapolis, MD, and is a leading provider of Enterprise Unified Communications as a Service (UCaaS). As the only combined carrier and North ......�


Headquarted in Plano, Texas, TelStrat was founded in 1993 as a provider of OEM products for Nortel, Cisco, and other major telecom equipment companies. It ......�


Since 1992, RADVISION is a leading provider of products and technologies for unified visual communications over IP and 3G networks. Offering a broad and complete ......�


Level 3, headquartered in Broomfield, Colorado, has created a network that serves as a foundation for the communications services of the 21st century by providing, ......�

David Byrd's Blog

A few months ago I read a comment regarding worker productivity improvement when given a second monitor. I must admit that I didn't give it ......�

This week's Sunday Report is sponsored by 
BTG's Webinar on Virtualization.
Have you considered virtualization for your company but are not sure where to begin? Jeff Kaplan, CEO of Breakthrough Technology Group, will share insight and results from the field on the top factors behind all successful deployments. Join Us
Tech Tips

by Walt Medak   Q:  I'm trying to set up our IT department as a hunt group to answer calls in a round-robin type arrangement.  ......�


Q:  I have a toll-free number that according to the company comes in on our inbound dedicated t1s with a dnis of 9999. It somehow ......�


Q: MACDs can be placed by people in several different departments in our company and I want to implement a checklist for adds to make sure we get the information needed to document our inventory. A. The key first step when attempting to implement a new policy that extends beyond your departmental borders is to secure an advocate with power to influence those other departments, an executive sponsor....�

Ray's Telecom Words



1. The process or method of permanently joining the metallic shields, screens, or armor of multiple wireand cable segments in order to establish electrical continuity between them, to a ground strap or wire that connects to a ground rod, and eventually to ground. Bonding serves to ensure that electrical noise will be conducted to ground, rather than coupling with and, therefore, interfering with the desired signal. 2. Synonymous with channel aggregation, dynamic bandwidth allocation, multirate ISDN, and Nx64. A feature of ISDN-compatible terminal adapters (TAs), PBXs, and routers that enables the system to dynamically allocate, or bond, multiple contiguous 64-kbps bearer (B) channels to serve an application that requires more than a narrowband channel. From the transmitter, through the network, and to the receiver, the narrowband channels are bonded and treated as a singlesuperrate channel known as a high-speed (H) channel. As an example, a videoconference might require 128 kbps (2 channels) or 384 kbps (6 channels). Dial-up Internet access typically benefits from bonding two channels for a connection at 128 kbps. Also, multiple IP, ATM, or frame relay links can be joined to emulate a faster channel.

The Agenda 

May 6-10

INTEROP  Las Vegas 2012
Las Vegas, Mandalay Bay 


May 7 - 11, 2012
Medak Training

Avaya� Call Center Training
ACD Administration and Vectoring  









May 20 - 24
IAUG Global Education Conference
Boston, Massachusetts


June 4 - 8
13th Annual Call Center Week
Ceasars Palace, Las Vegas

June 6-7 2012
12th Annual Minimizing Churn & Building Customer Profitability
Amara Hotel, Singapore

June 12-15
Tokyo, Japan

June 10-14, Cisco Live 2012
CiscoLive San Diego
San Diego CA

July 8-12
The Microsoft Worldwide Partner Conference (WPC) 2012

July 17 - 20, 2011
ACUTA Summer 2011 Seminar
Baltimore, Maryland

July 30, 2012 - August 2, 2012
CompTIA Breakaway
Las Vegas, Nevada
Send News
The Telecom Library . Build Your Telecom Library. Read Telecom Reseller Book Reviews.