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Social Media Marketing Communications for all professionals
Social Media Top-10 is a new introduction to those new to social media, wake-up call to those sitting on the sidelines and ROI focused for those who wonder "where the money" seeking more revenues or seeking lower costs.  
It is a companion course with the six-eight hour full-day program which is called Social Media Business Solutions.
 
This week's Sunday Report is sponsored by Voice Carrier.
The Sunday Telecom Report

Exclusive Interview

Doug Green, Publisher of Telecom Reseller, speaks with Michael Runda, the newly appointed SVP and President of Avaya Client Services 

 More Avaya and IAUG News Below 

Louis Hayner, CSO, Alteva When building a cloud strategy, proper planning is critical. An organization should concentrate on developing strategic initiatives and tactical execution. Focusing ......» 
 

By James Whitemore- While service interruptions are often thought of as the result of a disaster such as a hurricane, earthquake, tornado, tsunami, etc., telecom ......» 

Disruptions: The Predictable and the Unpredictable of IT Operations The conversations around mobility, BYOD( Bring Your Own Device) and frustrations across the user base and ......» 

While 86 Percent of Networx Contractors Expect Revenues to Grow, Only 13 Percent of Government Agree, an online ......» 

IAUG Education Conference Podcasts and News
iaug

Gary Audin speaks with Victor Bohnert, Executive Director of IAUG, about their conference currently happening in Boston. This year the conference is heavily focused on ......» 

 

Jon Alperin, Director of Avaya DevConnect

An Avaya DevConnect Membership offers access to a wide range of technical resources, know-how and tools, enabling members to dramatically improve the value of their ......»  

Avaya Agile Communication Environment (ACE) simplifies and accelerates the integration of communications with business applications and processes......»   

 

More News From IAUG Week 

Coming this week: More podcasts and reviews from the big event. 

This Week

toneOAISYS Distribution Agreement with Cohort Technology

Major UK and EMEA ShoreTel Supplier to Add OAISYS Solutions to Its Portfolio ......»
 

Highlighting Transformation to a Software-Led Company Driving Rapid Innovation and Video Collaboration Ubiquity SAN JOSE, Calif.-...»

 

Clone Systems Brings Powerful Cloud-Based MSSP Capabilities to Carousel's Security Offering, Including Intrusion Detection  ...»

 

toneSIP Forum's annual conference, June 25-27, 2012, to provide key educational and networking opportunities for telecom operators and carrier technical personnel  North Andover, Mass. (May ......»

 

by Matthew Berry (http://ciscovoiceguru.com) If I had to name the most overlooked feature of Cisco Phones it'd be IP Phone Services. Programmed ......»

News in Review

Company enters core router market with the 7950 Extensible Routing System (XRS); new technology revolutionizes the core, enhances network versatility and cuts energy costs in ......»

Unified communications for U.S. contact centers meets challenges of global reach, cost control and flexibility ...»

Aruba survey finds EMEA enterprises investing in security, wireless coverage, user access controls and bandwidth provisioning to address primary BYOD concerns NICE, France-(BUSINESS WIRE......»

Comprehensive, Automated E911 Protection Now Available as a Service via RedSky's Managed Private Cloud ...»

Outsourced and Managed Services Help Clients Cut Costs While Increasing Efficiency Houston, TX - CHR Solutions, Inc., the leading provider of engineering, managed services, BSS/OSS ......»

"Redefining the Cloud" Ad Campaign Underscores InterCall's Leadership Position Offering Complete Office 365 Suite with...»

 

Company to feature their 'Qualified for Microsoft Lync' snom UC edition phones for hosted Lync and new 7xx series business phones for hosted VoIP Boston, ......»

 

 the addition of the "Hosting & Cloud Providers in Europe - ......»
Podcast

Plixer International, established in 1999 and headquartered in Sanford, Maine, is one of the fastest growing network performance measuring companies in the industry.  Focusing on, ..... 

David Byrd's Blog
FUD and MOS Redux

In the original blog from 2010, VoIP was under attack by traditional carriers as suffering from poor quality and

reliability. That is no longer the ......» 

On Monday I discussed why it is difficult to tie a single cost savings number to transitioning your connectivity from dedicated PRIs to converged T1s ......» 

I wasn't sure there would be a recipe of the week since I spent the weekend in Houston at a wedding. The wedding was for ......» 

This week's Sunday Report is sponsored by Voice Carrier
Voice Carrier provides highly scalable, hosted (virtual) and on-premise, Voice over Internet Protocol (VoIP), PBX / Phone Systems Learn More
Tech Tips

by Walt Medak Q:  Before I even ask the question, I'll start off by saying I know this is going to sound like a very ......»

Q:  Call routing in our Nortel Option PBX is very strange. I expected to find area codes listed for call routing in load 90, but ......»

Q:  Is there an easy way to compare wireless voice plans across multiple carriers to determine the best rates?   A:  With over 14,000 different ......»

 
by Timothy C. Colwell, Senior Vice President of Global Performance Management, AOTMP An inventory of fixed and mobile telecom services and assets provides visibility into ......» 
Ray's Telecom Words

dielectric  

 

A substance that is not a conductor of direct electric current, a dielectric is an insulator, rather than a conductor. A dielectric permits the passage of the lines of force associated with an electromagnetic field, but does not conduct the current. As dielectrics, however, can sustain an electromagnetic field, they are commonly used in capacitors and between wires in a cable. Dielectrics include rubber, gutta percha, wood pulp, polyethylene, polyvinyl chloride, flouropolymer resin, and Teflon, all of which have been used at various times as insulation in telecommunications cable and wire applications. The dielectric properties of plastic and glass make them ideal optical conductors in fiber optic cables, which are immune from electromagnetic interference (EMI). The dielectric nature of aramid fiber and fiberglass make them excellent strength members for improving the tensile strength of fiber optic and copper cables, respectively.

 
The Agenda

June 4 - 8
13th Annual Call Center Week
Ceasars Palace, Las Vegas
www.callcenterweek.com  

Get podcasted at this event. Contact carole@usernews.com 


June 6-7 2012
12th Annual Minimizing Churn & Building Customer Profitability
Amara Hotel, Singapore
www.churnforum.com

June 7 2012
TMT Finance & Investment Africa 2012
London
www.tmtfinance.com/africa

June 12-15
INTEROP Tokyo
Tokyo, Japan
http://www.interop.com

June 10-14, Cisco Live 2012
CiscoLive San Diego
San Diego CA
www.cisco.com

June 18 & 19 2012
Cloud Communications Alliance Event
San Diego CA
http://cloudcommunicationsnews.com/

June 25-27, 2012
SIP Network Operators Convention (SIPNOC 2012)
Hyatt Dulles Hotel,VA
www.sipnoc.org

July 8-12
The Microsoft Worldwide Partner Conference (WPC) 2012
Toronto
https://partner.microsoft.com/global/trainingevents/wwpartnerconference

July 30, 2012 - August 2, 2012
CompTIA Breakaway
Las Vegas, Nevada
http://www.comptia.org 

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