Volume 16, Number 10  | May 15, 2017
MLA Lumber Industry News Express
Here's the new issue of the Mid-America Lumbermens Association online newsletter. We'll send a new issue every two weeks to let you know what's happening in the industry, at your MLA, and in the world that affects your business. We welcome your opinions and ideas. If you have information you'd like to share with other members, we'd be happy to include it in our next issue. We welcome both personal and industry-related news - members would love to hear your news and views - so don't hesitate to email us with information.
Upcoming Events
Another great Sunflower Shoot-out has been planned by the Kansas lumber dealers for Friday, June 9, at Hesston Golf Course. 

The Labor Crunch 3: Out of the Frying Pan

This is the third part of a three-part series on the labor shortage in housing and its potential effect on the LBM channel. You can find Part 1 here and Part 2 here.

It’s a beautiful day in the neighborhood for the U.S. housing industry. As long as you don’t look too closely. Annualized permits don’t show the trend yet, but actual single-family permits just hit 111,900, their highest March total since 2007. Builder confidence (NAHB/Wells Fargo HMI) stood at 71, its highest level since June 2005. Read more.

Source: LBM Exec, April 26, 2017
Member News

Eugene John Klosterhoff, 97, of South Hutchinson, died Monday, May 8, 2017, at Mennonite Friendship Community, South Hutchinson. Service arrangements are pending and will be announced at a later date by Elliott Mortuary and Crematory, Hutchinson. Gene Klosterhoff was a former employee of Mid-America Lumbermens Association.
Time to Consider the MLA MEP
MLA has offered a “group” MLA 401(k) plan for members for more than two years. It is saving participating dealers on their fees and offering a great benefit to reward their loyal employees. If you haven’t taken a serious look at this program, now would be a good time. Find out why smart dealers are making the move to the MLA program. Call the MLA Hotline at 800-747-6529, or click here to learn more.
Lumber News

Take This Quiz: Will you Lose Customers if you Refuse Credit Cards? There’s a catch-22 when your customers want to use a credit card to pay their in-house account balance. Accept credit cards and effectively pay a double fee to get payment (costs of an in-house account plus the credit card fee) or refuse to accept credit cards and risk losing customers. Read more.
Source: BlueTarp, May 9, 2017

Six Ways to Improve Customer Engagement… News flash: Customers are busy. While you're thinking about them all the time, they aren't thinking about your business every minute of the day. That's why customer engagement is so important. If you want your customers to come back again and again, you may want to have a relationship. Read more.
Source: American Express Open Forum, April 28, 2017

Interested in NLBMDA’s Political Activity? Complete a Prior Approval Form Today! The Lumber Dealers Political Action Committee (LuDPAC), the political action committee of the National Lumber and Building Material Dealers Association (NLBMDA), has important information to share with you about their political activities. However, your written permission is needed before we can send this information. This in no way obligates you to contribute to LuDPAC. Click here to fill out your Prior Approval Form. 

Free Webinar!
Tuesday, May 16, 2017, 1 p.m. CDT - Register to Attend!
Many people believe they have limited to no control over their workers' compensation claims process. It can sometimes cause confusion, uncertainty, and at times, frustration. This webinar will focus on the three main and interconnected areas (3-legged stool) of workers' compensation – prompt claims reporting, return to work/modified duty, and network provider utilization. If any one of those is missing, your program may be less stable than it could be! This webinar is a must see for those who manage the workers' compensation within their business and are looking to improve their overall results. Click here for more information and to register.

This article provided courtesy of Federated Mutual Insurance Company, your association’s recommended insurer.
Mid-America Lumbermens Association | 800-747-6529 | 816-561-1249 (fax)| ruhler@themla.com | Website