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Ten Locations to Service You

Stockdale at Gosford*
634-1210

The Marketplace
634-1211

Coffee at Hageman
634-1212

Ming at New Stine*
634-1214

Coffee at Olive*
587-1515

21st at H*
634-1116

Auburn at Fairfax
634-1218

White at Gosford
634-1219

Panama Ln at Wible
634-1220

Rosedale at Allen
634-1221

*Indicates Fast Car
Hop Service

 

Jeff Newman
The New Year is here –
Let Today Cleaners create
more free time for you

IT'S AS EASY AS 1, 2, 3...

Our normal service is fast and convenient, but for those looking for the ultimate in convenient dry cleaning and laundry service, check out our TODAY CLEANERS EXPRESS!

1. EXPRESS BAGS
Come to any of our 10 convenient locations and pick up your two FREE EXPRESS BAGS. A personalized identification tag on each bag identifies the clothes as yours, and the barcode accesses your account records where any special handling requests will be stored, so you won't have to remind us ever again. While your first bag is at the cleaners, you have your second bag at home filling up. Your bag will be returned with your order each time for reuse. If you need more bags to hold more clothes, no problem!

2. EXPRESS DROP-OFF
Bring your express bags to any of our convenient locations and just drop them in the EXPRESS BIN located in the lobby, or in the drive thru. All of our stores are also equipped with a 24-HOUR DROP BOX, which you can use to deposit your EXPRESS BAGS at any time you like. Remember, everything is automatically IN BY 11, READY AT 4, so you always know when your clothes will be ready.

3. EXPRESS CHECKOUT
Our state-of-the-art computer systems can store your encrypted credit card number electronically for complete security. Just let us swipe your credit card once, and never wait in line to pay again. Your orders will be automatically charged to the credit card of your choice.

At Today Cleaners, we value your time as much as you do. Join the TODAY CLEANERS EXPRESS, and experience the ULTIMATE service that we have to offer. Why trust your clothes to anyone else?

2011 Californian Best Of Exclusive Coupon
TODAY Saves The Day
Store of the Year
Left to Right: Crystal Ferguson - Assistant Manager, Lili Ramos - Manager, Samantha Franco, Blanca Navarro,
Roseanna Evaro - Assistant Manager, Claudia Banuelos, Jessica Rivera. Missing: Ines Moguel
Today Cleaners is pleased to announce that our store in the Albertson's Shopping center at Rosedale Hwy. and Allen Rd. (13061 Rosedale Hwy.) earned the 2010 Store of the Year honors. At the annual Today Cleaners Employee Appreciation dinner, the staff of this special store was awarded the Store of the Year plaque and will select a restaurant for a luncheon with the management team.

Store Manager Lili Ramos has been with Today Cleaners since 2005 and store manager since 2009. Lili and her staff competed with the 9 other Today Cleaners stores, earning the most points for quality, on-time performance, new customer data entry accuracy, sales growth and cost efficiencies among other measures. Congratulations to Lili and her staff!

Opened in 1998, this Today Cleaners location features the GreenEarth cleaning system, a full-service laundry including new shirt finishing equipment and pant press for doing those starched western shirts and jeans and In by 11 – Ready at 4 Service, 7 Days a Week. On top of all that, they have the 2010 Today Cleaners Store of the Year winning employees ready to serve you!


TODAY Saves The Day
A customer came into the Today Cleaners at Hageman and Coffee Road on Saturday at noon. He said, "I'm on my way to a wedding and I need my shirt pressed, can you help me?" The Assistant Manager told him that if he had a couple of minutes she would see what she could do. She then pressed it while he waited and he was on his way. As he left he exclaimed that "they were the best."

Another customer arrived at our downtown store requiring a 1-hour service on his jacket and pants. When he returned an hour later and not only was it ready, there was no extra charge, he couldn't believe it. He thanked the staff over and over.
Tip of the Day
If a garment has a stain on it, please be sure to tell the clerk what the stain is. This always helps in our efforts to safely remove the stain. Also, don't let the stain sit too long before bringing it to us for cleaning.


More Customer Compliments
One employee in particular stands out and deserves special attention... Caitie, one of your assistant managers.

Should you ever feel the need to have a class on how to provide excellent customer service, I could not imagine any better teacher and example than Caitie. She certainly does put the 'Sparkle' in Today Cleaners

– Today Cleaners customer Pete Sturn
We hope you enjoyed this edition of the Today News! We are happy to present you with ideas and solutions to help get you and your house ready for visiting family and friends over this festive season. Today Cleaners is always moving forward with its superior vision of keeping up with technology and always being on the cutting edge in dry cleaning. If you have any suggestions for the future newsletters or comments on how to make our publication better, please contact Mike Daniel at miked@todaycleaners.com
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