PASSENGER ADVISORY
March 20, 2018
Uber/Lyft Pick-Up Relocating to
Arrivals (Lower) Level
Airport rebalancing ground transportation options
to manage traffic flow at Terminal B/C
Summary
Beginning Wednesday, March 21, Uber and Lyft pick-up locations for Terminal B/C (Gates 10-45) at Reagan National Airport will move to the Arrivals (lower) level, while all shuttles will continue operating on the Ticketing/Check-In (upper) level. The shift is being done to achieve greater balance along the curb while major construction reduces roadway capacity.
Details
Here is a summary of ground transportation locations at Terminal B/C (Alaska, American, Delta, JetBlue, United and Virgin America) effective March 21:
 
Lower Level (1 st Floor) - Taxi, Uber, Lyft and private vehicles
  • Taxis are directly outside doors from baggage claim at Doors 5 and 10.
  • Uber and Lyft are directly outside doors from baggage claim at Doors 6 and 7.
  • Private vehicle pick-up is at the passenger pick-up median.

Upper Level (3 rd Floor) - All parking, rental-car, hotel and other off-airport shuttles
  • Airport Shuttles, including parking and rental cars, are located outside Doors 1 and 6.
  • Hotel Shuttles are outside Door 3 or between Doors 4 and 6.
  • SuperShuttle is between Doors 3 and 4.
 
Not Changing
  • No changes to passenger drop-off at any terminal.
  • No changes to pick-up at Terminal A.
Project Benefits
  • Upcoming lane closures on the Arrivals (lower) level prompted the shifts to manage expected congestion.
  • The closures will accommodate construction of two New Security Checkpoints that will free up passenger movement between gates and throughout National Hall shops and restaurants. 
About Project Journey

When Project Journey is completed in 2021, two new 50,000-square-foot buildings with security checkpoints will replace three smaller checkpoints currently serving Terminal B/C – increasing the post-security space to include all of National Hall and its premier shops and restaurants for ticketed travelers. In addition, a new 14-gate concourse will replace Gate 35X – ending the need for travelers to ride buses to board regional jets parked outside. Concourse amenities will include jetbridges, holdrooms, concessions and an American Airlines Admirals Club lounge.
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