2-1-1 NH
Live United - United Way

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Monthly Call Report - January 2012








           Hope           

How Are We Doing?

 

2-1-1 NH followed up with
over 4,000 callers* and found that: 

  • 82% used the information that was provided during the call
  • 82% felt that the Information & Referral Specialist that they spoke with at 2-1-1 completely understood their needs
  • 79% received the services that they were in need of from the organizations they were referred to
  • 94% would call 2-1-1 again for information and referral
                                                                     *between 6/1/08 and 1/31/12





January 2012
 Total Calls: 4,170

Top 10 Call Categories:

1. Information Services (1,213)

2. Free Tax Preparation Services(628)

3. Housing/Shelter (560)

4. Utilities(355)

5. Individual & Family Support Services (267)

6. Legal Services (243)

7. Public Assistance Programs (185)

8. Health Supportive Services (177)

9. Food (130)

9. Temporary Financial Assistance (111)

10. Substance Abuse Services (95)


Each month, 2-1-1 NH posts our call data on our website.  The data that is collected from each call provides valuable information about our communities and the needs of New Hampshire residents.
 

Thank you for your interest in receiving this data. 

For complete call data, including call data for each individual NH county, please visit the Call Reports section of the 2-1-1 NH website. 
 
 
Thank you to Public Service of New Hampshire,
The State of NH, Comcast, and the United Ways of New Hampshire for your support!
          Calling All
Service Providers!
  
Visit www.211nh.org to review your agency profile and services. 

To make changes, go to the Service Providers section on the left hand side of our homepage.

If you are not listed with
2-1-1 NH, please select "Get Listed".

If you need your log in and password to update your listing, please select "Request Password", fill in the form and we will contact you.

Please call us at 2-1-1 NH if you need assistance. We are here to help!

 
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Caller Feedback of the Month

 

"I finally got the help that I needed. I wish that everything was as easy as calling 2-1-1!

   -Richard, 42, Claremont 

 

Richard dialed 2-1-1 for information on and referral to a security deposit loan program and personal financial counseling.