Unreasonable Customer Service

American Woodmark Corporation (Symbol AMWD) openly states they are, at times, willing to do what is "unreasonable" for their customers. It defines customer service as:
Providing the best possible quality, service and value to the greatest number of people. Doing whatever is reasonable, and sometimes unreasonable, to make certain that each customer's needs are met each and every day.
Customer service and three other guiding principles are listed and explained in the   mission section of their website.

Only a virtuous people are capable of freedom.
Benjamin Franklin 
American Values at Work is a super-short weekly publication highlighting inspirational ways businesses in America are reflecting traditional American values. It is published by American Values Investments whose mission is "to encourage and provide opportunities for every American to invest in American companies that exemplify integrity, caring and courage." Our website is www.americanvalues.com
American Values Investments is a registered investment advisory firm headquartered in Bristol, Virginia and operating in the Tri Cities of Northeast Tennessee. The people or companies we have featured in our articles may or may not endorse our company. They may or may not agree with our goals or investment strategy. The views presented in this publication may not always reflect the current opinion of American Values Investments on the values or the prospects for investment performance of any company mentioned. Each of our stock holdings performs differently and it should not be concluded that all of our stock selections have performed as well as the ones mentioned. Our goal is first to support companies that best reflect authentic American values and only then seek market competitive returns. We reserve the right to buy or sell any stock from our current portfolios or add or subtract companies from our American Hero Universe. Investing in stocks involves risk including the loss of principle. American Values Investments research criteria limit the number of stocks available for investment. Stocks eliminated may have potential for higher returns. Companies acting on higher ethical standards may sacrifice short-term profits, which could be reflected in lower stock price. Investors should carefully consider their investment objectives, risk tolerance, and the expenses of investing in our portfolios. Past performance is no assurance of future results.