Here is an update from MTC! We are working from the new building! The retail store is still closed to the public while we continue to get it shelved and product put in place. This is going to be an awesome place. For those that are following us on Facebook you already know all about it. Orders are now shipping from the new place and surprisingly, when we made the switch we never really missed a beat as far as online orders go. This whole move has been quite another leap of faith but we are accustomed to that. Christy is just about ready to kill me. This weekend we are headed to San Antonio for our first hamfest of the year. We really need to stay home and get our store in order but we had already committed. Next weekend is the Cowtown hamfest and the following weekend is Jackson Mississippi. We are going to be really busy this month. Our hamfest calender is booked all the way past march. We have also reserved eight spaces at HamCom in June and are talking about doing Dayton this year. Hopefully next week we can get the walk in store back open. This will be the coolest ham store in the state, we promise. The used gear shelf is already full with more in bound. We are hoping to announce a grand opening date soon with manufacturers on hand, tailgating and big prizes.
I do have some negative stuff to report that we and the factory feel must be addressed. There was an email that went out from one of the smaller Chinese talkie dealers earlier this week. The email was very unprofessional, and negative. In the email it was said that his company could not import the radios any longer and he was having to bring them in under someone else's name. Wild claims were made about the product, the factory and more. It sounded like he was having a bad day because he was having trouble getting product and not able to get the latest model. We feel, his email tried to slander the good name of the product because he was upset with the manufacturer because he wasn't getting his way which again seemed to be very unprofessional.
Any Chinese products that you may see on our site are fully backed by us with a great warranty. We do not sell everything that comes down the pike. We do sell products that we have tested, beta tested with some of our great customers and put them on the market only when we feel that we can stand behind them. We have heard horror stories about folks buying some imported products with no real warranty or return policy from foreign websites pretending to be in the states or even from some popular U.S. auction sites. Some of these customers were shipped radios with foreign voltage chargers, knock offs, copies, DOA units and worse. When they found out they had to pay more than the unit cost to send it to China for warranty or deal with some crazy company here in the states working out of their extra bedroom with no real radio knowledge , the were sorely disappointed.
Please know that when dealing with us, we will help you anytime you need us. We are here in the U.S. We are the number one volume Amateur Radio dealer in the state and have been for sometime. I am not bragging here just letting you know that we hope to be here to stay. We treat people the way we like to be treated.
Thank you again for your continued business and have a great 2014,
Richard Lenoir-