County Relations Updates

Please see below for the latest Informational, Operational and Policy Updates from the Department of Health Care Policy and Financing.
Informational Updates

Health First Colorado Recorded Presentation, Frequently Asked Questions, and Call Center Scripts for Counties and Eligibility Sites 

Did you miss the HCPF webinars on the launch of Health First Colorado as the new name for Colorado Medicaid?
Click here to download the recorded webinar on the CO Learn Learning Management System.   Participation counts toward the HCPF County Incentives Program.
Having trouble with your login? Email:
Questions about the name change? Email Health First Colorado Grant Manager Debbie Fimple:

Attached please find two documents from the webinar for county workers:
Future of Child Health Plan Plus Meeting
While federal financing for the Children's Health Insurance Program (CHIP) was extended through September 30, 2017, it is unclear whether or not Congress will consider extending federal financing beyond 2017.
Due to this uncertainty, the Department has been planning and considering alternative policies and models to ensure that the children and pregnant women who are covered by Child Health Plan Plus (CHP+), Colorado's CHIP program, will have access to comparable sources of physical and behavioral health and dental coverage with respect to affordability, adequacy of benefits and availability of services.
The Department is hosting a public meeting to receive feedback and advice from interested stakeholders.
July 21, 2016
10:00 - 11:30 a.m.
To participate in-person:
Department of Health Care Policy & Financing
303 E. 17th Avenue
7th Floor, Conference Room 7BC
Denver, CO 80203
To participate by phone: 
Toll Free: (877) 820-7831
Participant Code: 422066

Operational Updates

Date of Death Report - 
In the coming days, the Department will send an encrypted email with a report to the county director and/or secondary director contacts regarding a list of cases that require immediate action.   These cases were identified through the Social Security Administration's interface with the Colorado Benefits Management System. Although there is a Date of Death present on the case, the case remains open which  is causing data conversion issues for the Department's new interChange claims payment system.

Each county that receives a report must take action on the cases listed by no later than July 15, 2016.

To complete case action on the cases, the county must:
  1. Confirm the Date of Death with a valid verification source.
  2. Confirm the Medical Span has been updated with an End Date equal to the Date of Death.
  3. Run Eligibility Determination and Benefit Calculation (EDBC) and authorize the Medical Assistance termination.
  4. If any system issues occur that prevent the case from closing, please submit a Help Desk Ticket.
Once all cases are completed in your county, please respond to the encrypted email to report that case action is complete.  The County Relations team will reach out to counties that do not report back to the Department by the July 15, 2016 due date. If you have any questions, contact

County Incentives Program - ACTION REQUIRED
Contract deliverables for the FY 2015-16 County Incentives Program are due no later than close of business Tuesday, July 5, 2016.  The following documentation is due:
  1. Training Template with attached training documentation 
  2. Collaboration Template with attached collaboration documentation
Counties are not required to submit any documentation for the MEQIP, Timeliness or Backlog Incentives.  If a county does not meet the Timeliness and/or Backlog Incentives contract benchmarks, the County Relations Team will contact the county  by July 6, 2016.   Counties who do not meet these benchmarks will have the opportunity to submit an exemption form including case-level data documentation.

Policy Updates

Access Monitoring Review Plan Public Comment Period Open
The Centers for Medicare & Medicaid Services requires that each state complete a report outlining whether Medicaid enrollees have comparable access to medical services as non-Medicaid enrollees. In accordance with federal rule, the Department developed an Access Monitoring Review Plan which outlines the processes used to monitor and address access issues.

The 30-day public comment period began on June 9, 2016 and will end on July 9, 2016. To complete a brief survey on the content of the plan, go to If you prefer to submit your feedback in writing, send it to For more information, click here.
Please feel free to contact the County Relations team with any questions or comments.


Crestina Martinez and Joshua Montoya
County Relations Team
External Relations Division
P 303.563.9109 (Crestina) 303.866.2403(Joshua)   I   F 303.866.4411
State Relay: 711 I  1570 Grant Street, Denver, CO  80203
About the Colorado Department of Health Care Policy and Financing: The Department administers the Medicaid and Child Health Plan Plus programs as well as a variety of other programs for low-income Coloradans who qualify. For more information about the department, please visit
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