Update vs Upgrade: Everyone needs to update your Mac, iPad or iPhone. Updating fixes things. Updating can even make your Mac safer, however; upgrading is a different story. There are things you need to do first before you ever upgrade. If you don't, you take the chance of losing everything! Follow these steps to stay safe while upgrading.
First things First: Before you do anything, make sure you are backed up. Grab a Time Machine backup on your Mac with an external hard drive. For your iPhone or iPad, make sure you get an iCloud backup. I talked about how to do this in my September Newsletter here: September Newsletter.
Connection: You must have a high speed connection such as Comcast or Frontier. A Verizon Cell tower connection or Satellite connection is not viable. I have had several upgrade failures because of inadequate data speeds or limits. This won't prevent you from upgrading, you'll just have to do it somewhere else.
Update: Update your current operating system until it tells you that there are no more. On your Mac, launch the App Store then go to Updates then update all. On your iPhone or iPad, go to Settings > General > Software Update. If it tells you that you need one, do it.
Check your storage: On your Mac, go to the Apple Menu in the upper left hand corner and drag down to About this Mac and click on Storage. This will tell you how much storage you actually have, how much you have used and how much you have left. On your iPhone or iPad, go to Settings > General > Storage & iCloud Usage > Check the top part that says Storage. This is the actual number you have left to use for the upgrade. If Available is less than 3GB, tap on Manage Storage below to see what is taking so much space. The only way you can get more space is to eliminate something.
Upgrading to Sierra: Mac OS Sierra 10.12.3 is the current operating system. If you have followed the steps above, you are ready to upgrade. Go to the App Store and click on Updates. Now click on Upgrade. Give yourself at least 2 hours for the Upgrade as you must first download it, then install it, then update it. It creates a domino effect with everything on your computer.
Questions Sierra will ask you:
- All Your Files and Photos in iCloud: This option will take all your documents, pictures and your desktop and put them up in iCloud so that you can access them from any device. This is a great option if you travel and always have a high speed connection. If you like all your stuff on your Mac do not check the boxes. If you have cell tower service or satellite for your only connection, you do not want this option either. If you check this option and only have a free iCloud account, you will have to upgrade to 50GB for 99¢ or more if necessary.
- Diagnostics and Usage: Just say no
- Siri: Check the box yes! You can now just ask your Mac questions and Siri will answer.
- FireVault: If you get a screen that asks you if you want to turn on FireVault, just say no as it causes more trouble than it's worth.
- Two step authentication. Apple wants you to activate this option but I find it causes may people grief. If you activate it, you must have your phone or other device to verify you want to buy or install something. Two step should really read two devices as it will send notification to the other device for verification.
Once you get through this Sierra will be good to go.
iOS 10.2.1: This is the current operating system for your iPhone or iPad. If you see a red 1 on the gears, an update is waiting for you. You can always check by going to Settings > General > Software Update. It will check and tell you if there is an update pending or if you are currently up top date.
What you must do first:
- Check to make sure you have enough storage on the phone as mentioned above.
- Plug in the iPhone or iPad into power.
- Time for the update to do it's thing.
I hope this has helped you take the fear out of updating or upgrading. If it hasn't, call me and I will do it for you.