Throughout the Mid-Atlantic region, our passionate site teams and partners worked tirelessly to clear community sidewalks during Winter Storm Grayson. It not only dumped 10 inches of snow on the region, it also left us with freezing temperatures. Thank you to our site teams for clearing all sidewalks and parking lots after the storm. 

We Care. We Clear. Winter Storm 2018

The 23rd Annual Hampton Roads Real Estate Market Review & Forecast will be held on March 13, 2018 at the TED Constant Convocation Center. The real estate community and economic development industry's top professionals will be learning about the current status and future outlook of the Hampton Road's real estate markets. This year features 7-topic presentations with an overall emphasis on analysis. Chris McKee, President of Operations, will be speaking at the event in regards to the Multifamily market. 

High fives to our team members at Banyan Grove in Virginia Beach for their outstanding customer service. A resident recently sent in a review and said, "The staff that works here are nothing short of a 10 - there hasn't been an interaction with anyone who represents Banyan Grove, that hasn't been positive, helpful and friendly. This goes for all - whether I'm running into the front office to ask a question or passing by one of the groundskeepers or maintenance, I've always been greeted with a smile or a hello. There's a difference between "customer service friendly"and your entire staff seeming to be just good, friendly people. The very few issues I've had, have been handled within the same 24-hours they were reported in. The staff 100% keeps us involved with frequent emails and activities. Also, I wanted to point out a few weeks ago when it snowed. Banyan Grove had someone out plowing THAT SAME DAY. I'm extremely impressed and happy with the level of service and professionalism Banyan Grove has shown me while I've lived here. I'm constantly telling people and referring this neighborhood to those looking for an apartment." 

We know that more people tend to move during warmer months and few people move without some planning - often, months in advance. In the spring, renters are thinking about moving and start looking at their options, so we should be thinking about lease expiration's and resident retention. During this season, it's important to understand how your market is doing. It's very important to do your due diligence! Check out rental listings to see if there have been changes in the rental rates in your area and pay attention to incentives and promotions being offered. How does your community stack up against competition - size, amenities, features, and/or rent? It's crucial to know your market going into the moving season. 

Springhouse Apartments in Newport News is creating an exciting experience for online renters by utilizing Facebook live Video. Recently, the team advertised as a virtual event on the community social media page, and the leasing team lead viewers on a tour of the newly renovated two bedroom apartment. The video had 350 views by the end of the day.