January 2018
Dear FJG Family, 
Winter made quite the entrance in 2018. There were numerous team members that have gone above and beyond this month, especially during the past snow storms throughout the Mid-Atlantic region. Though many of you have faced obstacles with the inclement weather, your dedication to The Franklin Johnston Group will continue to produce outstanding results and superior customer satisfaction. 

Thank you very much for all of your efforts and may this year be full of prosperity for you and your family. 


Taylor Franklin 
FJG PromotionsPromotions
Due to their ambition and motivation to "Be The Solution" for The Franklin Johnston Group, the following team members were recently promoted. Please help us congratulate...  
  • Rian Cuthriell: Vice President of Human Resources
  • Matt McBroom: Vice President of Property Operations
  • Craig Dorler: Debt and Equity Manager 
  • Stephanie Bertucci: Portfolio Manager
  • Megan Kovacevich: Portfolio Manager
  • Aurelia Vaughan: Senior Community Manager 
  • Destiny Pardo: Senior Community Manager 
  • Catherine Bass, Community Manager, Spring Water 
  • Amber Jenot, Asst. Community Manager, Tanglewood Lake
We Care. We Clear. Winter Storm 2018Winterstorm
Throughout the Mid-Atlantic region, our passionate site teams and partners worked tirelessly to clear community sidewalks during Winter Storm Grayson. It not only dumped 10 inches of snow on the region, it also left us with freezing temperatures. Thank you to our site teams for clearing all sidewalks and parking lots after the storm. 
We Care. We Clear. Winter Storm 2018
We Care. We Clear. Winter Storm 2018
2018 Real Estate Market Review & Forecast MarketReview
The 23rd Annual Hampton Roads Real Estate Market Review & Forecast will be held on March 13, 2018 at the TED Constant Convocation Center. The real estate community and economic development industry's top professionals will be learning about the current status and future outlook of the Hampton Road's real estate markets. This year features 7-topic presentations with an overall emphasis on analysis. Chris McKee, President of Operations, will be speaking at the event in regards to the Multifamily market. 
Extraordinary Experiences: Online Reputation ReviewsOnlineReviews
High fives to our team members at Banyan Grove in Virginia Beach for their outstanding customer service. A resident recently sent in a review and said, "The staff that works here are nothing short of a 10 - there hasn't been an interaction with anyone who represents Banyan Grove, that hasn't been positive, helpful and friendly. This goes for all - whether I'm running into the front office to ask a question or passing by one of the groundskeepers or maintenance, I've always been greeted with a smile or a hello. There's a difference between "customer service friendly"and your entire staff seeming to be just good, friendly people. The very few issues I've had, have been handled within the same 24-hours they were reported in. The staff 100% keeps us involved with frequent emails and activities. Also, I wanted to point out a few weeks ago when it snowed. Banyan Grove had someone out plowing THAT SAME DAY. I'm extremely impressed and happy with the level of service and professionalism Banyan Grove has shown me while I've lived here. I'm constantly telling people and referring this neighborhood to those looking for an apartment." 

Marketing Tip: Are you ready for "Rental Moving" Season?
We know that more people tend to move during warmer months and few people move without some planning - often, months in advance. In the spring, renters are thinking about moving and start looking at their options, so we should be thinking about lease expiration's and resident retention. During this season, it's important to understand how your market is doing. It's very important to do your due diligence! Check out rental listings to see if there have been changes in the rental rates in your area and pay attention to incentives and promotions being offered. How does your community stack up against competition - size, amenities, features, and/or rent? It's crucial to know your market going into the moving season. 
Springhouse Live Video Tours 
Springhouse Apartments in Newport News is creating an exciting experience for online renters by utilizing Facebook live Video. Recently, the team advertised as a virtual event on the community social media page, and the leasing team lead viewers on a tour of the newly renovated two bedroom apartment. The video had 350 views by the end of the day. 
Be the Solution Winners Solution
Congratulations to the following team members for taking extraordinary measures to  Be the Solution  at their communities: 

Aurelia Vaughan, Senior Community Manager, Pointe at Pickett Farm
Aurelia was nominated by Rachel Guerrero, ACM for Pickett Farm, for her strong dedication and commitment to make things happen. Rachel wrote, "Aurelia has always been a hard worker and a team player. She opens up her arms for anyone and everyone that needs her guidance. She steps in and steps to the plate when no one else will. She has devoted her time to several properties and has traveled from city to city to make things happen with no expectations for anything in return. Her ability to run a property is extraordinary. She trains new members with great intentions for them to grow and build. She never hesitates to go above and beyond for her team, as well as her peers. She is the CORE VALUE. She lives and breathes it. Commitment + Knowledge + Teamwork + Character + Communicate + Balance = Aurelia Vaughan. 

Bart Miller, Maintenance Supervisor, Gardens of Stafford
Bart was nominated by CM, Tonette Capello, for his hard work and being an example of all TFJG Core Values on a daily basis. Tonette wrote: "Bart has been with me now for 2 years this week and he is still going 110% all the time. Bart continues to help the other properties on a weekly basis all while maintaining our property and he does it without a single complaint. Bart is loved by our residents not only for the fantastic job he does but for showing them he cares every day. He is honestly one of the very few people I have ever worked with that maintains such an positive, outgoing, and even tempered personality all the time. Whether helping one of our senior residents, dealing with a flood or helping me get food at the food bank for the residents, he does it with a smile. With out last snow storm he kept me laughing and joking even with 40 mile an hour winds and 12 degrees outside. I am grateful every day to have such an incredible person on our team, he def. makes going to work easy". 

Jessica Waddell, Assistant Community Manager, Fort Chaplin
Jessica was nominated by her Portfolio Manager, Lizzie Smith-Brown, for being an invaluable member of the Fort Chaplin team. Lizzie wrote: "Jessica has been working tirelessly on cleaning up resident ledgers... Through her efforts, we have been able to drastically reduce the amount of delinquency at the community, and recently hit an all-time low (and still dropping)! We would not have made this progress without her. Between working with residents and various third parties, she consistently maintains a positive attitude." Thank you for your hard work, Jessica. 
Jobs at The Franklin Johnston Group Talent Network
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In This Issue
Executive Leaders
Mission Statement
At The Franklin Johnston Group, our innovative team embraces excellence while creating communities that tell a unique story. We develop and manage with uncompromising standards, and value career growth earning us the coveted reputation as a preferred employer. The Franklin Johnston Group is the future of apartment home living.
Watch Us Grow
Stay informed on TFJG construction progress for all new developments by watching our live construction cameras.  Click here to watch us grow!
TFJG Team Members

Our people make a difference in everything we do and are truly the secret to our success. Join us in welcoming the newest members of The Franklin Johnston Group:
  • Amy Murray
  • Courtney Schachtner
  • Denice Green
  • Erica Rudd
  • James Andolina
  • Juanita Beltran
  • Kelvin Williams
  • Kwame Donkor
  • Seymon DeBerry
  • Sharon Scott
  • William Mende
Featured Community
Meadowood | Norfolk
Meadowood Apartments in Norfolk, VA offers a superior selection of one, two, and three bedroom luxury apartments providing residents with convenient access to the Ocean View beaches, Norfolk International Airport, Downtown Norfolk, and more!
The Ace Awards is the Hampton Roads Apartment Council's industry awards program that recognizes the hard work and accomplishments of apartment professionals and apartment communities in the Hampton Roads area. Good luck to all of our team members and communities that have been nominated in multiple categories. The event will be on March 16th in Norfolk, VA.

Superbowl Sunday
River House in Norfolk is hosting a Superbowl XLVIII Patriots vs. Eagles contest. Residents have to guess who will win and the score of the game. The closest guess wins a $50 prize! 

River Run National Popcorn Day
The team at River Run in Woodbridge, VA celebrated National Popcorn Day on January 19th with their residents.
Hacker Baby Shower
Many congratulations and well wishes to Matt and Abbie Hacker as you wait for the arrival of your baby boy. We are so excited to meet your new bundle of joy.

Choose Your Attitude: FISH! reminds us to make choices that lift each other up. To connect with the joy and fun that's around us and to recognize and honor each other in simple yet memorable ways.