Voice Privacy: An Issue that Needs to be Heard
Can "smart" technology be too smart? It can, if it puts consumer privacy at risk. For example, the Electronic Privacy Information Center (EPIC) has filed a complaint with the FTC against Samsung, claiming that the company's smart TV records private conversations without telling users. In so doing, EPIC claims, Samsung has violated federal privacy laws including the Children's Online Privacy Protection Act and Electronic Communications Privacy Act.
Similar concerns exist around other voice-activated technology, such as the "Hey Siri" app, introduced with iOS 8. Your microphone is always on, listing for "Hey Siri." While it's waiting, Siri is recording everything that you say. This crosses an important line, in which more and more of our conversations are being recorded without our truly informed consent or choice. Since voice data is not yet being collected en masse, we have a chance to think proactively and begin putting programs in place. But the time to act is now.
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ADDITIONAL INFORMATION
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Hear from Shared Assessments Members at these upcoming events:
Jonathan Dambrot, CEO and Co-founder, Prevalent, Inc.
Tom Garrubba, Senior Director, The Santa Fe Group
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We tend to think of conversations as ephemeral. If a conversation is sensitive, we stop typing and start talking. Our long history of telecommunication regulations has led us to believe our conversations are safe, protected, regulated. ... Read more
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Did You Know?
Did you know that 87% of the US population can be identified by 3 simple data elements: Gender, Date of Birth, and Zip Code? With that, does it make you wonder how much of this information is circulated?
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