Learning Strategies for a Transparent World:
Achieving Results with Virtual and Social Learning
Tuesday, May 15, 2012
1:00 p.m. Eastern (noon Central, 10:00 a.m. Pacific) -- one hour
Cynthia Clay, President/CEO, NetSpeed Learning Solutions
Businesses now operate in a transparent world in which customers instantly communicate their kudos and criticisms through social media. YouTube videos documenting substandard service go viral, rapidly generating millions of hits. Angry consumers set up Facebook pages to rally the disgruntled to join forces in class action lawsuits. On the positive side, a company seeking new ideas has the ability to post a project and "crowdsource" the next innovation. For better or worse, we're connected in ways that we could not have imagined five years ago.
Transparency is leading organizations to rethink their communication strategies and the nature of learning in the quest for greater openness and collaboration. What is the role of the organization in developing the skills of its employees and leaders? Who is accountable in the transparent organization? What should we expect of leaders and learners? Is your organization ready for the shift to virtual and social learning that is already taking place in many companies?
In this 60-minute webinar, you will:
- Explore the trends that are dramatically changing the nature of training inside many organizations
- Increase collaborative learning through the use of virtual and social technology
- Overview our integrated learning system for collaborative, social learning: NetSpeed Fast Tracks
Who should attend
This webinar has been designed for:
- Human Resource Directors
- Chief Learning Officers
- Training Managers and Directors
- Talent Managers
- Anyone responsible for individual and organizational performance improvement
About NetSpeed Leadership® and NetSpeed Fast Tracks™
NetSpeed Leadership® is an engaging, customizable leadership skills training program designed to develop the skills of frontline supervisors and managers. It can be delivered as a face-to-face or virtual training program led by a certified trainer. Blended with post-class, online reinforcement tools at the NetSpeed Coach Learning Center™ and supported by social, collaborative learning at NetSpeed Fast Tracks™, NetSpeed Leadership ensures learning transfer and application.
To learn more, contact firstname.lastname@example.org or call 1-877-517-5271.
About NetSpeed Learning Solutions™
We partner with successful organizations that are committed to their employees' success. Our clients choose to:
- Develop the skills of their managers, supervisors, professionals, and customer service providers
- Rapidly launch blended learning solutions that get results
- Deliver customized learning solutions that say "built here"
- Implement cutting-edge learning tools with our consulting expertise
About the Presenter
Cynthia Clay, President/CEO of NetSpeed Learning Solutions, is passionate about offering cutting-edge learning tools that really work.
2001 -- Led the company to develop and introduce the NetSpeed Leadership® training program
2006 -- Launched Blazing Service™, a blended customer service training program
2007 -- Created and launched NetSpeed Fast Tracks™, an integrated learning solution and social media platform for just-in-time learning
2009 -- Introduced the Virtual Facilitator Trainer Certification™ program for web conference training delivery
2009 -- Wrote Great Webinars: How to create interactive learning that is captivating, informative and fun
2010 -- Launched virtual (online) versions of NetSpeed Leadership and Blazing Service training programs
2011 -- Co-authored Peer Power: Transforming Workplace Relationships; Launched Peer Power workshop training program
Cynthia's book, Peer Power: Transforming Workplace Relationships, written with co-author Ray Olitt, has been republished by Jossey-Bass and is available through major bookstores.
Cynthia's first book, Great Webinars: How to create interactive learning that is captivating, informative and fun has been republished by Pfeiffer and is available through major bookstores.