Global Happenings In-Store
OneView is live in stores with the first digitally powered, single platform of shared commerce. OneView Commerce Store is the first commerce-driven point of sale to leverage the depth of the digital channels combined with the breadth of the in-store experience to deliver one view of customers, products, inventory and orders to every touchpoint. Visit us in the hybris booth @ Shop.org, booth #18. 

Tuesday September 16th @ 2:00 PM EDT

Join us as Joe Skorupa from RIS News leads a roundtable discussion where we will discuss successful global deployments of cross channel solutions highlighting the power and return on investment generated by the rapid deployment of functionality. Key topics will include: ability to deliver key cross channel functionality to the stores in just weeks, how rapid deployment positions for executive buy-in and how the power of iterative deployment delivers competitive differentiation and customer satisfaction.

 

Panelists: 

  • Joe Skorupa, Editor-in-Chief @ RIS News
  • Linda Palanza, COO @ OneView Commerce
  • Markus Hoischen, Associate Partner @ d-Group & Cross Channel Lead @ E-Plus Gruppe

 

Register Here

 

POS solutions fueled by a mobile imperative are redefining store systems by providing multi-purpose tools aimed at engaging customers at every step of the shopping journey. Beyond simply enabling transactions, a modern POS drives revenue by allowing retailers to define their cross channel customer experience. POS must now combine standard functions, such as sales transactions, with the ability to buy anywhere, return anywhere, book and manage appointments, enable shared baskets between web and store, and deliver an immediate and continuous view of the customer journey to associates. 


 

To achieve these goals retailers need to integrate back-end systems that range from order management, inventory management, third-party suppliers, customer profiles, and disparate inventory databases. With so many moving parts, it is easy to see that the success of the transformation will only be as strong as the weakest link.  

In this web session we will focus on how and why next generation POS, based on the digital commerce platform, is emerging as the clear leader in enabling retailer's omnichannel journey. Topics include:

  • Leveraging the transaction power, digital content, personalization and integration to back end systems via the digital commerce platform in-store
  • Managing buy anywhere, return anywhere, order at POS, appointments and shared baskets
  • Infusing stores with powerful omnichannel functions without an immediate rip and replace
  • Developing a clear vision of specific omnichannel goals and taking concrete steps to achieve them
  • Adding mobility to free associates from fixed stations and empower them to drive sales and conversions throughout the store

The power of a fully developed omnichannel strategy appears when retailers shift from just click and collect to a click, engage and convert strategy within the modern POS, this is achieved by evolving into a multi-purpose engagement tool that adds shopper convenience, drives sales and delivers positive shopper experiences that become the basis for return visits and loyalty.

 

Joe Skorupa, RIS News

Joe Skorupa, Editor-in-Chief @ RIS News

Before becoming group editor-in-chief of RIS News, Joe was editor of Hospitality Technology, Consumer Goods Technology and VSR magazines. All are media franchises of Edgell Communications, which Joe joined in 2001. In 2002, the American Business Press judged a series of columns Joe wrote to be one of the three best regularly featured columns in the country.  Joe is a frequently quoted interview source for USA Today, American Public Media (NPR), Washington Post and others. He is also a frequent speaker at retail industry conferences.

 

Linda Palanza

Linda Palanza, COO @ OneView Commerce

Linda Palanza is Chief Operating Officer and is also a member of the Board of Directors of OneView Commerce.  She works to ensure that the company's vision and strategic initiatives are implemented in all divisions.  Linda is actively involved in the day-to-day operations of sales, development and services.  She brings 30 years of software and retail expertise to OneView having direct experience managing sales, marketing, development and professional services for organizations such as NSB, Triversity, Geac and ABT.

 


Markus Hoischen, Cross Channel Transformation Expert @ d-Group

Markus Hoischen is an Associate Partner at d-Group, a leading strategic consulting firm that sets up and delivers digital transformation and cross channel projects for retailers across Europe.  Markus is the lead of the cross channel and digital transformation initiative at E-Plus Gruppe in Dussledorf, Germany and has led the project from inception to go live of the first strategic cross channel use cases in just 6 weeks.


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